About TerraFirma

Gary Levy Customer Letter

Friday, November 15th, 2013 by Kevin Springer

My name is Gary Levy. I recently contracted with your company to install a Cleanspace system. I am very happy with it. I live at the bottom of a hill and I see how much water the sump pump is carrying out, that until now, was trapped under my house. You could definitely smell a dankness in certain areas and that is now gone.

I was very impressed by the quality of craftsmanship and professionalism evident in the crew. In particular I would like to commend Drew, because he kept me informed about the progress of the work continually. I believe the rest of the crew was just as good, but I didn't have as much interaction with them because they were working like mad under a very demanding situation. Drew is a master communicator as well as very able contractor. Excellent combination.

When Ryan gave me my estimate he promised me that if there were overages this would not be a problem. He was right, there were obstacles and some work had to be redone, but the price quoted was upheld. I would not have known if something was done properly or not, but the crew informed us, and then made it right.

I had three estimates from three companies for this job. The other two asked me how much money I had to spend. I did not like that. Ryan did not do that. I went with you for lots of reasons, but a big one was I felt that your employees were treating me like I was their boss on this job and not the other way around.

I am glad I went with your company and I would feel very comfortable recommending you to others. Everyone who I talked to who used your services said the same thing. 

Thank you

This s a personal message from a happy customer, Gary Levy. Thank you for your words.

About the author

Kevin Springer

As the marketing manager at TerraFirma Foundation Systems, specializing in foundation repair, crawlspace encapsulation and basement waterproofing, my main goal is to increase brand exposure, network within the community and build positive customer relationships. Our main objective at TerraFirma is to be the leader in our industry and to improve our comity through integrity, compassion and expertise.

our service area

We serve the following areas

  • Adams
  • Adrian
  • Arock
  • Athena
  • Baker City
  • Bates
  • Bridgeport
  • Brogan
  • Burns
  • Cove
  • Crane
  • Drewsey
  • Durkee
  • Elgin
  • Enterprise
  • Haines
  • Halfway
  • Harper
  • Helix
  • Hereford
  • Huntington
  • Imbler
  • Imnaha
  • Ironside
  • Jamieson
  • Jordan Valley
  • Joseph
  • Juntura
  • La Grande
  • Lostine
  • Meacham
  • Milton Freewater
  • North Powder
  • Nyssa
  • Ontario
  • Oxbow
  • Pendleton
  • Pilot Rock
  • Prairie City
  • Richland
  • Riverside
  • Summerville
  • Sumpter
  • Ukiah
  • Union
  • Unity
  • Vale
  • Wallowa
  • Westfall
  • Weston
Our Locations:

TerraFirma Foundation Systems
761 NE Garden Valley Blvd.
Roseburg, OR 97470

TerraFirma Foundation Systems
13110 SW Wall St
Portland, OR 97223

TerraFirma Foundation Systems
10111 S Tacoma Way D5
Tacoma, WA 98499