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Keep Water Out of Your Basement with TerraFirma

Testimonials for TerraFirma

Kevin designed a great waterproofing system and we are very happy with the results. Typically when it would rain hard for 2 to 3 days at a time, water starts to seep through the bottom of our daylight basement walls. There are some cracks in the foundation and when it rains really hard, the water sometimes seeps up through those as well. I am confident in the products and the design to keep my basement dry all the time.
Robin D. of Trout Lake , WA
Monday, January 20th
I requested your email so that I could pass along my praise for your employees Trayton and Jake last week. They exhibited professionalism, excellent communication skills, competence, and were a pleasure to work with. I have passed along your companies contact information to several of my neighbors. 
Rita D. of Woodinville, WA
Thursday, April 23rd
I had researched french drains due to a problem area in our driveway that was compromising our garages, garage doors, and cuasing an infestation of mosquitoes. My research led me to your companies website and information. I was thrilled that you offered free estimates, so I promptly phoned. Patrick arrived and I pointed out the puddle in the driveway and he quickly stated that your company no longer did french drains. I told him I was very disappointed for that was the main reason for the appointment. We proceeded to the basement, where I let him know my husband was going to install a sump pump and we spoke in length about your company's services and our prior dilemmas due to recent water damage. Patrick was gracious and so personable as well as so confident in your companies services that I started thinking that maybe we could hire your company to install a sump pump instead of a home spun job. Patrick sold your company so completely that I wrangled my husband into the notion that a professional team sounded like the direction we should go. Patrick also said maybe you could also do the french drain as a courtesy (paid of course) since you would be doing the sump pump anyway. Patrick left me with lots of brochures and high hopes as well as the promise to come back with another professional to look at our french drain situation etc. The day  of the install the friendly team arrived and went over the approach of the job at hand. The work was underway and I realized that the placement of the french drain seemed off. Everyone once again graciously talked with me and unfortunately the scratch in the concrete of 25ft had been laid and I was assured that the low spot had been addressed. I had a knot in my stomach and after interrupting the progress two or three times, I decided they were the professionals and they were solving our problem, so let them work. The reason for my lengthly letter is to let you kow how much I appreciate your efforts and company as a team. We had several issues come up in which fell on the shoulders of your company. I want to again let you know how professional and hard workinig I saw your company consistently be, even when approached on the spot and after a hard couple of days. I would recommend our company to anyone with great pride. Your ability to remain professional with out excuses and with a problem-solving attitude and quality of people and workmanship is I am sure what has made you successful. I hope my project would not stop you from creative solutions for another family in the future. My husband and I have been in the design/build business for our whole careers and feel confident in our observation of this situation as a success. Please accept my respectful appreciation of your company and specifically; Patrick, Levi, Chad, Kyle, Greg and the front desk for taking my call!
Stephanie K. of Welches, OR
Thursday, June 21st
The men who did our project were wonderful.  Very nice, professional, cleaned up after the job was done and they were very helpful in explaining the project.  I would highly recommend them and your company.
Nancy R. of Estacada, OR
Friday, December 4th
Absolutely fabulous crew. Quiet, polite and protected everything! They worked so hard. The company and all its staff made the project understandable and very easy to deal with. Professional, knowledgeable and complete. 
Teresa M. of Camas, WA
Wednesday, November 9th
This was a thorough inspection to help us determine whether we should purchase a home. The information was super helpful in making our decision. Thanks to Deryl! I would give them an overall rating of 9/10 for their courtesy and professionalism. 
Dan & DJ M. of Camas, WA
Friday, June 7th
Tim was on time and did everything he said he would do. He set great expectations. Tim was very professional and personable. Very knowledgeable and presented the information well. The pre-mail packet came in the mail the next day as Tim had mentioned. We called Tim back with more question after the appointment and he was more than happy to take time out of his day to make sure we had 100% satisfaction with TerraFirma. 
Gene N. of Camas, WA
Friday, June 7th
Josh did a thorough inspection, was friendly and knowledgeable. He fully understood my situation and made a bid based on my needs. We really appreciated the courtesy on our scheduling phone call, the check ins by Josh before he came out to our home and his punctuality on the day of inspection. We felt very comfortable with the plan that Josh had designed and were confident that this was the solution that would improve our basement and make it a livable space. Very happy with the results. 
Jerry M. of Camas, WA
Wednesday, June 19th
Living in the northwest means you are going to get rain. In theory it is supposed to stay on the outside of your house. We have developed a nice little lake in our basement. Whenever it rains the basement floods a little, so we have to keep all our storage off the ground. We don't have to worry about that anymore. TerraFirma took care of my flooded basement with some drainage devises and most importantly a sump pump. Ryan was sincere and knowledgeable. We had a very enjoyable experience working with him and we thought he did an amazing job with developing our project. Ryan was with us from the start to the finish. He answered questions, made sure we were comfortable with everything that was happening, and even followed up post completion. GREAT work from everyone at TerraFirma.
Peter & Terrie C. of Camas, WA
Thursday, June 27th
I was treated good throughout our experience with TerraFirma. The call center, design specialist and installation crews were all very polite. We appreciated Tim Cook's knowledge, the thoroughness of his inspection, the detailed information he shared, and his friendly, clear communication skills. I would highly recommend giving TerraFirma a call for all waterproofing projects. My experience was an "A+".
Norman E. of Camas, WA
Wednesday, March 12th
They were quick, gracious, courteous, and cleaned everything up very well. It was painless as could be. You had done some work for us before and we were so pleased with all that you did and the process. 
Gail G. of Battle Ground, WA
Monday, March 10th
Deryl did a fantastic job inspecting and presenting me with a great drainage solution for under my home. The area that needed improved drainage is difficult to access. Deryl was able to help us with that too. We really appreciate that we were given a proposal at the time of inspection. For friends and family with similar home projects/goals, I will be recommending your services.
Valerie & Bruce G. of Damascus, OR
Tuesday, January 21st
The representative sent out for the estimate was knowledgeable and informative. Installation crew arrived on time and was courteous.  TerraFirma team was very professional.
Sharon A. of Molalla, OR
Wednesday, September 21st
TerraFirma was able to schedule everything to my convenience. from the appointment to installation, we were never pressed for time and felt like we were going out of our way to be available. They made sure to be available for us. They are Portland's household name for foundations. We turned our rather large sized basement into a bonus room for guests, the kids, etc. It is what I would consider a daylight basement and we are so excited that we now get to take advantage of this large space. It nearly doubled our square footage. 
Katrina & Daniel R. of Happy Valley, OR
Monday, June 24th
This is one of our rental properties that we needed to have treated. Eventually we would like to have it completely finished so we can rent it for more and make it livable for more people, but for now we have decided to take care of the waterproofing part. We had a drain system installed around the perimeter of the basement slab. This track collected water, directed to a sump pump and removed. Perfect! Jason put together a very simple design. Since we wanted to get the project completed as soon as possible, we asked our final questions and signed on the day of inspection. Anyone who knows they have a problem that needs to be fixed there really is no other company in town that will give you better service and products in town. Thanks for the quick turn around guys.
Dieringer P. of Happy Valley, OR
Thursday, June 27th
Total testimonials : 175

our service area

We serve the following areas

  • Adams
  • Adrian
  • Arock
  • Athena
  • Baker City
  • Bates
  • Bridgeport
  • Brogan
  • Burns
  • Cove
  • Crane
  • Drewsey
  • Durkee
  • Elgin
  • Enterprise
  • Haines
  • Halfway
  • Harper
  • Helix
  • Hereford
  • Huntington
  • Imbler
  • Imnaha
  • Ironside
  • Jamieson
  • Jordan Valley
  • Joseph
  • Juntura
  • La Grande
  • Lostine
  • Meacham
  • Milton Freewater
  • North Powder
  • Nyssa
  • Ontario
  • Oxbow
  • Pendleton
  • Pilot Rock
  • Prairie City
  • Richland
  • Riverside
  • Summerville
  • Sumpter
  • Ukiah
  • Union
  • Unity
  • Vale
  • Wallowa
  • Westfall
  • Weston
Our Locations:

TerraFirma Foundation Systems
761 NE Garden Valley Blvd.
Roseburg, OR 97470

TerraFirma Foundation Systems
13110 SW Wall St
Portland, OR 97223

TerraFirma Foundation Systems
10111 S Tacoma Way D5
Tacoma, WA 98499

TerraFirma Foundation Systems
2001 NE 117th ST
Vancouver, WA 98686
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