Job review from Gindy in Roseburg, OR 97470 on 03/01/21
TerraFirma is Tops in the Industry Because the entire company Gets The Job Done Right with The Best Results!
I knew I called the right company because of the Highly Professional Greeting that I received from all the Call Reps. They were friendly, kind, and connected me to the right department right away. What Terrific Company Representation to have such nice people answering the telephones and directing customers calls My Project Manger, Amber Gausnell's coordination with all the teams on my home project was EXCELLENT. I was kept in the loop and up to date on all schedules, times, & what was going to happen in regards to the Project. Please thank Amber for doing such a great job at being a top notch TerraFirma Project Manager and Leader.
Please thank my salesman Mr. Drew Fry for coming up with a GENIUS solution for SAVING my home and for doing his job in an outstanding and exemplary manner. I am so thankful that Mr. Fry was my Sales Rep because on top of being highly competent he was also very kind to my son and I and explained the entire job in a clear and concise manner. My prayers were answered when Mr. Drew Fry showed up at my door and developed a plan to save my historic 100 year old Colonial Dutch Beauty located in the Historic Section of Roseburg.
The crew that installed the Smart Jack & Pier System were PHENOMENAL!!! Wes Johnson, David Williams & HUNTER all went above & beyond to ensure that my foundation repair was executed & completed PERFECTLY. My prayers were answered a second time because I was truly blessed in having the BEST of the BEST TerraFirma Installation teams save my beautiful, historic 100 year old home. Wes is an outstanding leader and he and his team worked hard every minute of each day working together seamlessly making a highly complicated job look easy. The hard and intense job that Wes, David & Hunter did in such a SUPERIOR MANNER is why TerraFirma has the reputation for being the Premiere Company to use for Foundation Repair. Please thank Wes, David & Hunter for doing their jobs in such an exemplary & superior manner.
My home lawn and basement were cleaned PERFECTLY.
What type of work did you have done:
What made you choose our company:
All the neighbors in town told me that if I wanted the have the "BEST of the BEST" work on my foundation that I should ONLY CALL TerraFirma to do the job. I am so glad I listened to my neighbors as i am new to the area and did not know who to call. TerraFirma truly Walks the Talk of their Mission Statement. Thank Team TerraFirma!!!
Roseburg, OR 97470
Monday, March 1st