Testimonials for TerraFirma

The call center handled my call well. They found a time and date that made sense with my schedule for someone to inspect my home. The proposal options were given and made sense considering the condition of the foundation, and the price was reasonable too. Kevin was very helpful, and he took the time to walk around and answer all my questions. I hope to get to work with him again. Nina took my initial call and made sure that the inspection would fit into the inspection period of our purchase. She was very easy to talk to and I felt like she asked all the questions needed to prepare the inspector. 

I wish all customer service companies & product personnel were the same. We chose your company because you were the only one to understand our needs and how to fix the problem.

We are verry happy with the results from Terra Firma. The guys are great and they did an amazing job.

This is a larger project. Before meeting with TerraFirma it was hard to visualize, even with all of your tools on Patrick's comp, but they helped tremendously. It will be better when I see how it all comes together. Patrick explained things great and was clearly knowledgeable with piering systems. We are so happy to have called. All I know is I'm glad I'm not the one doing this project. The production team was amazing and really exceeded my expectation. TerraFirma is an great company. Everyone I spoke with was polite and education. I felt comfortable with the project from day 1. 

What a great company, and Patrick was a treat to work with! Your company as a whole  is all around great and we wouldn't have worked with anyone else. The call center was friendly, Patrick was professional and knowledgeable and the production crew was some of the hardest working people I have had the pleasure to work with. Patrick's comprehensive assessment of our foundation was complete. Our project was larger so we wanted to make sure everything was to the T. TerraFirma are the experts in foundation repair.

Significant settling on these two lots. There must have been some underground spring or pipe burst here because only these two lots on our whole property were seeing the settling and sinking. I first noticed the problem after a tenant moved out and we were preparing for another family to move in. There were cracks in the wall that I had not noticed before. I check the neighboring lots and could only see cracks in the two lots. Jason Klein came out to take measurements and give an estimate. The foundations on both houses had sunk nearly two inches. Being an owner of many properties, these things need to be taken care of immediately or they just keep getting worse and the price keeps going up to repair. Jason's diagnosis was complete and comprehensive to both properties and he was able to schedule a quick date to get things taken care of. I was most impressed by the professionalism and knowledge of Jason and his crew. He is a jack of the trade. 

Pat Dunn came in and listened to my concerns. He talked about how your products could help address my issues. He then did his inspection and took pictures for me to see. I was totally impressed with his knowledge of the systems and products. I further appreciated the fact that when he wasn't sure about something, he didn't BS me, instead he stated that he needed to contact the office.

The men who did our project were wonderful.  Very nice, professional, cleaned up after the job was done and they were very helpful in explaining the project.  I would highly recommend them and your company.

Our overall experience with TerraFirma was good. Your business was EXCELLENT! Josh is an amazing guy. He was very informative and a real down to Earth person. We really appreciated his honestly. The solution that he drew up to stabilize our foundation definitely worked. This is a larger project so we wanted to make sure that we were getting it done right and by the right company. Thanks TerraFirma for stabilizing my home and giving us the piece of mind we won't be sliding down the hillside anymore.

Had the Turtle installed in our crawl space and it works good! We will use your company for future work.

I wanted to let you know what a pleasure it was having Moe and his crew here. They worked continuously and never wasting time, it was impressive to watch. Moe is a great guy and happy to have met him. Please pass along how pleased we are and how much we appreciate you and TerraFirma.

Absolutely fabulous crew. Quiet, polite and protected everything! They worked so hard. The company and all its staff made the project understandable and very easy to deal with. Professional, knowledgeable and complete. 

The crew started early and finished early. The crew was professional and courteous and did a tremendous job... We are Super Happy:)

This was a thorough inspection to help us determine whether we should purchase a home. The information was super helpful in making our decision. Thanks to Deryl! I would give them an overall rating of 9/10 for their courtesy and professionalism. 

Tim was on time and did everything he said he would do. He set great expectations. Tim was very professional and personable. Very knowledgeable and presented the information well. The pre-mail packet came in the mail the next day as Tim had mentioned. We called Tim back with more question after the appointment and he was more than happy to take time out of his day to make sure we had 100% satisfaction with TerraFirma.