Basement Waterproofing Customer Testimonial from Jeff F. in Vancouver, WA

Deryl was excellent! did a comprehensive job, explained the issues through descriptions, photos and videos. Overall a very complete and professional analysis of the problem and comprehensive recommendation for the solution at a reasonable cost. The service that we got from the call center was excellent, Deryl was nothing short of that and nor was the installation crew. We never felt like we were left in the dark about the next steps in the process. TerraFirma was very on top of things and we really appreciated being in the loop. Many times in the past the project would start and finish before we had any chance to ask questions. Availability and courtesy means everything to me when it comes to a contractor, and Deryl did exactly that.