Patrick did a great job explaining the work he proposed to do and quickly came up with an estimate and answered my questions promptly. Patrick was very personable and professional. We were still going to have some cracks in the floor but he then proposed we check out their concrete leveling systems, another service that TerraFirma provides. So in addition to the foundation, we decided to lift some slabs and fill the voids. Overall I felt like I received the total package, tackling the project from all angles. It was very nice to go through one contractor for the entire project rather than juggling multiple contacts. No criticisms.