The call center handled my call well. They found a time and date that made sense with my schedule for someone to inspect my home. The proposal options were given and made sense considering the condition of the foundation, and the price was reasonable too. Kevin was very helpful, and he took the time to walk around and answer all my questions. I hope to get to work with him again. Nina took my initial call and made sure that the inspection would fit into the inspection period of our purchase. She was very easy to talk to and I felt like she asked all the questions needed to prepare the inspector.