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Servicing Oregon and Washington
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Customer Reviews
We had some basement flooding in our house and after learning the cause, we started the work of getting quotes and inspections from Foundation specialists. When we called TerraFirma, Bailey was able to make time for our inspection within the week. From the jump, Bailey was very communicative, and set expectations upfront. He asked what was going on, looked at some suspected intrusion points and then let me know he'd carry on with the inspection and would let me know when he was ready for me. No awkward standing around or wondering how long it would take. Bailey was very thorough with his inspection and had an impressive presentation once he'd made a diagnosis. He told me his ideas and then asked me mine and we both felt good about the plan walking away from it. Ultimately our timeline didn't work out and we personally had to go a different direction, but if it did I'm confident we'd be in good hands with Bailey and TerraFirma!
So we had Jorge, Juan, and Brad do an encapsulation of our basement crawl space and they did an amazing job. The area they had to literally crawl around in to complete the work was incredibly tight yet they completed their work without complaint and with style. It looks great! The work these guys had to do was tough, give these men a raise! They earned it!
Skyler's performance on our driveway project was exceptional. He provided a clear explanation of the planned work and accommodated our needs by working around the 5th wheel's relocation. The outcome exceeded our initial expectations. We are very pleased with the results.
Our experience with TerraFirma was excellent... contacts via phone, TXT and email kept us appraised of each step. Partick Dunn was quick to visit our site and bid the job in several sections for us to consider. Hillary Mills worked to conveniently schedule us to benefit their schedule and ours. Lastly, Schylar Powers spent a day and a half conscientiously explaining each step in the process... and doing a fine job. We're very pleased.
Everything was done well and efficiently, The team communicated well with me, and cleaned up after themselves. It was expensive, but I feel confident that the job was done well.
Geovany, Diego and Eric were professional and addressed any questions or issues we had.
Great team!
Great team!
TerraFirma Foundation Systems is excellent at basement waterproofing. Be sure to ask about all the available options so you can choose the one that’s right for you. The company is very capable, but it’s important to do your research before making a decision.
The crew—Antonio, Jessi, and Casey—worked extremely well together. Antonio is especially sharp; whenever I suggested an idea, he immediately understood what I meant and offered an even better solution on the spot.
The crew—Antonio, Jessi, and Casey—worked extremely well together. Antonio is especially sharp; whenever I suggested an idea, he immediately understood what I meant and offered an even better solution on the spot.
Tyler came out and did a great job of thoroughly going through the house and taking measurements and pictures to document what need attention. He walked me through options and gave his recommendations. While I had other bids, he kept in contact and checked in to see if I needed anything else. He did a great job working with my unique situation, never pressuring me to go in any other direction then what I comfortable with.
Then Victoria was great is getting everything set-up and connecting me to the crew that would be out to work on the project. They were there promptly the day as scheduled, which I appreciated.
They did a great job of walking me through the process and explaining everything that needed to be done while I was working.
They were fast and communicated clearly throughout the process and made sure I was there when they finished up. They cleaned up better then I expected considering they had to dig up a lot of soil and replaced the fence without it even looking like it was moved. I was able to get back the 1/2 an inch or so back from the chimney moving away from the house, so I was very happy about that! I would highly recommend them again and if I need the house foundatio repaired, would definitely call them back.
Time will tell if everything stays where it is, but so far it's been a wonderful experience. They were competitively priced but seemed like they wanted my business more then the others and made me feel valued.
Then Victoria was great is getting everything set-up and connecting me to the crew that would be out to work on the project. They were there promptly the day as scheduled, which I appreciated.
They did a great job of walking me through the process and explaining everything that needed to be done while I was working.
They were fast and communicated clearly throughout the process and made sure I was there when they finished up. They cleaned up better then I expected considering they had to dig up a lot of soil and replaced the fence without it even looking like it was moved. I was able to get back the 1/2 an inch or so back from the chimney moving away from the house, so I was very happy about that! I would highly recommend them again and if I need the house foundatio repaired, would definitely call them back.
Time will tell if everything stays where it is, but so far it's been a wonderful experience. They were competitively priced but seemed like they wanted my business more then the others and made me feel valued.
I recently requested an evaluation from Terra Firma for a vacation property, far from many resources, and where many companies will not work. Bailey came out, on time, prepared to do a full examination of the issue and give me a quote with options before even leaving the property. I was greatly surprised by the response. Bailey was extremely professional but also personal, and also educational. I wasn't even sure if we had an issue that needed attention in the near future. He helped me to understand the nature of the issues and the best steps forward to having a safer and better protected home. Terra Firma was also extremely patient as I did more research and confirmed the findings. We now have a plan for how to move forward. I would highly recommend Terra Firma both for their work, but also for how they care for their employees. They are not just looking for a job and money, but are truly looking to partner to make life better for all involved.
Travis and his crew were absolutely outstanding. They were very friendly, clean and neat during the process. They informed us of a leak that we had no idea about. Saving us costly damage, we truly appreciate it.
I had to go in the crawlspace since they completed the job. Absolutely amazing! Prior to them completing the job, whenever I had to go under, I was 50% sure something was going to jump out and kill me. Now, I feel I can easily camp out there with confidence.
Thanks guys, Amazing!! Money well spent.
Wish you all the best, for all your hard work.
I had to go in the crawlspace since they completed the job. Absolutely amazing! Prior to them completing the job, whenever I had to go under, I was 50% sure something was going to jump out and kill me. Now, I feel I can easily camp out there with confidence.
Thanks guys, Amazing!! Money well spent.
Wish you all the best, for all your hard work.
Fantastic job leveling out settled patio concrete slabs. Very efficient work done in about 4 hours. One area had a 2” trip hazard between slabs, now nothing! 5 year guarantee but should last 80 years
Jorge and Juan came out to fix the discharge line. Both were very professional and sweet. Two of the best guys I have ever come across! Cherry on top was that my dogs really liked them, the guys did not mind that the dogs were being nosy, matter of fact they took the time to interact with them, not many people do.
If ever anything needs to be fixed I highly recommend asking for them to do the job. Thank you so much for employing such kind and capable, respectful people.
If ever anything needs to be fixed I highly recommend asking for them to do the job. Thank you so much for employing such kind and capable, respectful people.