SIDEWALK & DRIVEWAY REPAIR REVIEWS

From cracked, sunken, and tripped-over, to lifted, leveled, and repaired.
Thank you to these Oregon and Washington homeowners who trusted us with their concrete repair challenges.

We had a good experience with Terra Firma. We had 6 different estimates and went with their company because they did not try to sell us on something we didn’t need. After reviewing all the estimates, and talking to Bailey, the system design specialist, we realized that we did not need our foundation lifted to fix our sinking kitchen floor but instead, we needed stabilizing and lifting of the floor joist under our kitchen. TerraFirma also installed a new beam in our family room and lifted our settled concrete in our front walkway. They also buried a downspout which was draining into our front yard next to our walkway. Every Terra Firma employee who came to our house; Bailey, Jorge, Robert and the rest of their team, were on-time, polite and did their job efficiently. They answered our questions, kept us updated on the work they were doing and cleaned up after themselves. I would definitely recommend this company.
Although TerraFirma wasn’t able to assist with my specific concern, Bailey was extremely professional and thorough. I would definitely recommend having them evaluate your next project.
I did a ton of research on TerraFirma when I decided to pursue getting a seismic retrofit in my basement, and then to clinch it, my Engineer neighbor spoke highly of them as well, stating they are top tier in their field. Jake's Crew came out today to review, and instead of selling me on a $10,000+ price tag, educated me on why they were unable to do the retrofit - my foundation is hollow concrete, their drilling would shatter it, and their alternative wouldn't meet my required needs. Honestly, I'm BLOWN AWAY how awesome Jake's Crew was - honest, direct, helpful, and educated me on my foundation. They even cleaned up under the porch for me, graciously turned my outside water off under the crawl space (thank you!!!). I'm so sad my foundation isn't able to be seismically retrofitted but I'm ridiculously grateful to Jake's crew for being so honest. I highly recommend TerraFirma - I read a ton of reviews on multiple platforms, and when they do make a mistake they fix it and make it right. They are full of integrity, and I'll forever remain impressed and won't stop recommending them to anyone/everyone!
Terra Firma Foundation Systems has a process that completely eliminates the need and outrageous cost of jack hammering your concrete foundation and having to start all over again with new concrete! We were amazed and relieved at the minimal cost of repairing our 4 car garage and walkways. They are professionals from beginning to end and you won’t find yourselves dealing with slimy subcontractors when their crew arrives to do the work. I would recommend them to anyone!
We purchased a home in 2020 that had undisclosed water infiltration in the basement that resulted in all basement finishes needing to be demolished to clean up the water and remove mold. TerrFirma was the only company who was able to diagnose and address both water infiltration caused by poor exterior yard grading and drainage and also the interior water proofing needed. They also repaired and stabilized a very large structural crack in our basement foundation wall. In addition to doing all this work they were also able to fit earthquake retrofitting into the project while here when asked (after they showed up to start the project). The estimator, Bridget was very meticulous in her bid and made comparing estimates easy. Her experitse, flexibility, follow through and communication were superb. Working with Spencer Hunt, the project foreman, was so stress free. He was able to accommodate our request for earthquake retrofitting even though TerraFirma was extremely busy. He was excellent at explaining everything the crew was doing. He checked in with us through every step of the process to make sure we were educated about and happy with the work. We are so happy we used TerraFirma and would recommend them to anyone who needs drainage, foundation, concrete, earthquake and waterproofing work done in the future!
from the time they gave us a bid until the job was done the company did a marvelous job. They gave me an estimate if I was to tear all the driveway out and replace the concrete, vs their technology. We are happy with the work and the cost savings.
We have a lot of exposed aggregate concrete with many of the pieces that had become off level after 40 years. Terra Firma was the most cost effective option available to level out the existing concrete. I met with their representative and walked through the project. On the scheduled date they showed up on time and spent most the day working to level and adjust the concrete which worked on 98% of the pieces; I knew there may be some pieces that may not be able to be corrected and I accepted that premise going in. The crew worked diligently and did a great job overall! Total material used (foam) was more than had been contracted but Terra Firma agreed to split the difference with me to reduce that extra cost which I thought was a generous offer. I highly recommend Terra Firma for concrete leveling services!
We had Terra Firma repair some spalled concrete and cracks in our basement. The price was bit more importantly their staff were polite, professional, and showed up exactly when they said they would.
Our house is nearly 100 years old, with crumbly concrete and bowing walls in the basement and lots of "do it yourself" work done on it. We love it. But it is a challenge. "Nothing in this house is square and everything is out of round." Terra Firma installed Everbrace steel walls and pillars to stabilize the foundation. Heather, Rocky, John and Anthony were all great workers, from customer relations to brute labor and skillful application. They were on time, polite, informative, and on task. Our house will stand another 100 years thanks to them. Pat S.
Called TerraFirma to take a look at the concrete steps that have been settling for years. Bailey Mercer is very professional, knowledgeable, and easy to work with. He answered all our questions, and addressed our concerns. At the end, he presented us with 3 different solutions. There was no pressure to pick one, or pick the most expensive one, or pick one within the hour or the deal is gone. We had the weekend to think about it. Bailey did a follow up call as promised, and answered even more questions - all to our satisfaction. I will update when work begins and at its conclusion. Bailey should get a surf and turf dinner, not just a lunch!
I had Terra Firma install Vuba stone around my pool. I had lived very old concrete and was done. The least expensive option I had (after several bids/procts was this Vuba stone! And I'm so happy that the estimator introduced me to it & that I got a very experienced and professional crew! It took 4 days to to install and changed my whole pool into a professional and serene space!
Dorian was great, very communicative and informative as I was really curious about the technology used and the process. Our pool deck is on a hill and had cracked due to water flowing under it for years. Little by little it was lifted into place and high spots were ground down.