Free Estimate | Foundation Repair Company in OR and WA | Terrafirma

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Servicing Oregon and Washington

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    Customer Reviews

    Samuel with TerraFirma did a great job diagnosing the issue and providing with options to fix. He was patient and answered all questions. I was impressed with the lifetime warranty for the work they do and seriously considering their services.
    Very professional and hardworking company. Timely communication and they stand behind their work!
    We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.
    Since the pandemic, my experiences with contractors has been mediocre at best. They cost more and do not do as good of a job. Generally they send poorly trained or overly busy employees . So it was very refreshing to have Schylar P. with TerraFirma come out and do such great work. Imagine having a contractor show up on time, being knowledgeable, and doing the work as promised in the timeframe given.
    Sadly I did not have the great experience everyone else did. The person who originally did an estimate on my project quoted a Nexus product that they would use to basically glue a crack in my porch and when the guys got there to do the project they told me this was not the purpose of Nexus and that this would not work. He told me he would talk to his supervisor and get this removed from my bill. The project could not be completed on the day they arrived because something was broken on their truck. They rescheduled, then canceled the rescheduled appt, then rescheduled again. They finally made it out to fix my porch, but I was then told that the misquoted amount would not be removed from my bill. At this point I just wanted to be done with TerraFirma, so I paid my bill when they were done. A few days later I get a text from them saying they have scheduled my project, so I replied to the text and said I was confused because my project has a.ready been completed and then they responded with an apology. Today I get a call from the main office saying there is still a balance due on my invoice, which I’m not even sure how that could be. I would never suggest this company to anyone and will never use them again.
    Appeared on time and finished early. Everything done to satisfaction
    Excellent service. Cleaned up and left the site well kept.
    Jeremy did an excellent job. The Terra Firma process worked fantastic. It was well worth the money!
    I recently purchased a home that I knew had water encroachment in the basement. Terra Firma came and presented what can be done and I knew it had to be done. Tieran and his crew came in and did exactly what was explained to me. They answered all my questions and I feel very confident it will be a dry basement going forward. I highly recommend this company for any work that needs to be done to foundation, water issues, crawl space etc. Fantastic company!
    A great company to deal with
    Decent administrative experience. The onsite crew were polite, on time, efficient, and extremely clean. Excellent experience.
    Our house is built in the SW hills of Portland originally in 1938, with a 2003 addition. TerraFirma waterproofing product has been a significant update to a...
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