Maintenance
& Service

I have used Terra Firma on 4 (soon to be 5) projects over the last few years. They offer a variety of services relative to foundation issues, drive and walk ways and basement issues. They do great work (as recently evidenced by Mike McCarthy and his installation crew on my sport court and driveway) and they have a great warranty, both of which justify their cost. I have a couple of other projects in mind and won't hesitate to call them for one of their free estimates and to discuss options as they have done in the past. Highly recommend for peace of mind.

I bought a house with a TF sump pump system installed and had no idea how to use it. A small issue came up, and Jeff came out immediately, fixed the problem and gave me the tutorial I needed, and then some. Professional, friendly, went above and beyond!

We had TerraFirma out to work on our foundation six months ago and were very pleased with the experience. We had a pretty big project on a home built in 1900 and the company worked with us to divide it into phases so it wasn't so financially overwhelming. Phase 1 included crawl space encapsulation, replacing old wood columns with smart jacks, carbon fiber stitching cracks, installing a dehumidifier and a sump pump with drainage line. After starting the work they realized some components that had been in the contract weren't needed and they quickly had me sign an addendum that would lower the cost of the project. James Taylor, the lead was great to work with, always explaining their plans for the day, progress they had made and ensuring that we were pleased with the work. The crew was right on time every day for two weeks. They were clean and courteous. They were set to finish a day early but found some water entering the basement while they were wrapping up. James called his supervisor and they set to work installing a section of drainage system that was unplanned. They did this at no additional cost because they said that is what they were hired to do and it was the right thing to do. I was shocked by this because it is hard to find a company and crew off workers that will stand by their work like that. Terra Firma might be more expensive than other quotes you get but it was the first time I have felt that a company genuinely cared about the quality of their work and they treated my home with respect. James and his crew (Byron, Alex, and Jake) went way above and beyond to make our basement a better and more useable place. They certainly could have just done the minimum that was agreed upon but they didn't and they will get my business for any future needs because of it. Our unfinished basement and crawlspace is now clean, comfortable and dry. The work was transformative. I highly recommend this company.

I contracted Terrafirma to waterproof the crawlspace of our 1940s home. Jorge (the foreman), Jose and Fernando came out and did an excellent job. They had the work done in about a week and half and removed over 20 cu.yd. of dirt from underneath the house. Jorge gave us updates at the end of each day and let us know of their progress and the work yet to be done. His crew was friendly and professional and anyone to get them on their job will not be disappointed. After first receiving a quote from one of their competitors only to have them raise the price $10k just before the work began I went back to my second quote with Terrafirma and asked for a few changes, like the addition of a sump pump. Terrafirma not only delivered but in the end came in under their competitors original quote. They delivered where the competition could not and I will recommend them to friends, family and anyone looking for crawlspace/waterproofing work. Thank you Terrafirma!

This company was completely responsive to the situation I was having in my basement. They honored their warranty on their work!!!!! I have complete respect for a company that will honor their product, service, and their word. They were courteous, on time, very professional and attentive to the needs and concerns of their client. I highly recommend Terra Firma Foundation Systems, should you have a need for their service. Wonderful company. Wonderful people. Thank you for your service! Timari Davis

I purchased a commercial building. The seller used TerraFirma to put in moisture control system in the crawl space and the company worked with the owner to get the project done before I closed on the purchase. They gave me good documentation and warranty info and did a walk-through with me. They were very thorough and professional.

We reached out to a few local companies before deciding to go with TerraFirma for our basement waterproofing. Their solution was straightforward, well explained and competitively priced. We had a sump pump installed along with a waterproof membrane and dry track along the walls. Their team found a way to put the sump pump under the stairs so it was accessible but out of the way. I had a few concerns that I brought to their attention after the project was finished. They went above and beyond to make sure that everything was taken care of. I appreciate that they really stood by their work. Since the waterproofing was finished we had torrential rain (that previously would have left standing water) and our basement remained bone dry. The peace of mind has definitely been worth it.

We have a daylight ranch that was built in the mid 20th century. It became apparent that the patches prior owners had done were not cutting it to mitigate the water problem in our space. After consulting with a number of companies, we found Terra Firma's solution was the only version we felt confident would actually solve the problem. Everyone we interacted with from their sales team to their on-site crew were personable, respectful, and worked with us on every step to confirm we were comfortable with the plan, and changes that came up along the way. They finished their work on time, kept the space clean at the end of each day (a 4 day project), not just at the end of the project. We were impressed with their diligence and support throughout the project. I highly recommend them!

The guys were great and did a fantastic job. The system works great and worth the expense. We could not be happier with the results. Great company and great warranty. Again the crew was fantastic, on time and we had a few laughs together. Gary and Kelly Schuler

Charlie was out to service our sump systems part of our ten year warrantee. He was professional and worked quickly! He answered all the questions I had.

I used Terrafirma for foundation support repair. I found the staff and work crew very honest and extremely thorough! Was a little outside my budget, but I was so happy that I chose them! Satisfaction in every area is so worth it!! Will choose them over and over and refer! AE

We had a fantastic experience with TerraFirma Foundation Systems! Their team quickly and accurately diagnosed our foundation issue and clearly explained multiple repair options, which helped us feel informed and confident in our decision. Once work began, they oversaw everything from start to finish with professionalism and great communication. The crew working in our crawl space was hardworking and efficient — they did a great job installing a French drain and sump pump, and left the area clean and well-organized. We really appreciated how smoothly the whole process went. Highly recommend TerraFirma to anyone needing foundation or drainage work!