Maintenance
& Service

They scheduled for a week but were done in 3 & half days.
Worked around my gigantic existing sump pump cleaned out debris from the plumbers and sealed off my crawls space. Travis & is team were fantastic! Highly recommend the company & Travis's team to everyone.

Found this company through google search. They already had ~5 star reviews. And I am glad I picked them for sport court concrete support project. They were easy to reach for questions, gave reasonable quotes and were easy to get the project scheduled. The staff doing the work were friendly, explained what was happening clearly and cleaned up the job site well. They offer 5 year warranty on their work. Overall a positive experience thus far. Will use them for any future needs.

We lost power for 7 days & our battery backup for the sump pump didn't miss a beat!

We reached out to a few local companies before deciding to go with TerraFirma for our basement waterproofing. Their solution was straightforward, well explained and competitively priced.

We had a sump pump installed along with a waterproof membrane and dry track along the walls. Their team found a way to put the sump pump under the stairs so it was accessible but out of the way.

I had a few concerns that I brought to their attention after the project was finished. They went above and beyond to make sure that everything was taken care of. I appreciate that they really stood by their work.

Since the waterproofing was finished we had torrential rain (that previously would have left standing water) and our basement remained bone dry. The peace of mind has definitely been worth it.

Terra Firma's Mickey came today for the annual "check-up" on our vapor-lock and pump system. From images taken before and after, plus warranteeing a changed...

Samuel with TerraFirma did a great job diagnosing the issue and providing with options to fix. He was patient and answered all questions. I was impressed with the lifetime warranty for the work they do and seriously considering their services.

TerraFirma took care of the issues under warranty. I appreciated the good service recovery.

We called TerraFirma with a pretty significant problem. We had just purchased a home and were a bit misled on a couple of items. The basement and crawlspace were mold infested (which we did know). What we did not know was that at times of the year, there would be some standing water in the crawlspace. We also didn't know that the drain from the sump pump was actually underwater (adjacent lake), nor did we know the pool backflushed into that same line and actually would enter the crawlspace whenever that process occured. The crawlspace was unvented and unconditioned....the perfect storm of BAD! Our goal was to first remediate the mold and then resolve the issues that allowed the mold to grow in the first place. Enter Terra Firma. Tulane and Terra Firma stood head and shoulders above every other company I spoke with. It wasn't jus that they were going to fix it- we literally walked through every step and every product-I knew what I was buying before we started. The crew was professional, on time and did exactly what they said they would do and in the time frame promised. With Terra Firma, we waterproofed and encapsulated our crawlspace, we insulated the crawlspace, we installed new sub floor drainage with new sump pumps with battery backup to lower the water table under the house (that now drains above the high water line), we installed new structural floor posts where others had rotted, we installed a bypass for the pool overflow and we installed dehumidification and we are in the process of now conditioning the space. Terra Firma led the way and did an excellent job both on the communication and on the installation (at the price originally quoted!). I would highly recommend this firm for anyone with complex and challenging crawlspace issues. Great work and fantastic team from start to finish!

Bruce McKee

I love TerraFirma. We had a new foundation with a sump pump and dehumidifier four years ago. First, it is so great having a dry basement! Each year, TerraFirma sends someone to check the sump pump and the dehumidifier. Jeff did the inspection last year and this year. He showed me what he was doing, documented with pictures, answered my questions and showed up on time! This has been my experience with every interaction I have had from the beginning of the project to the follow-up.

Here is a picture of the new foundational wall and my workout area.

Terrafirma just completed a crawl space drainage project with installation of sump pump. They did a fabulous job. Jorge was the excellent foreman. He is professional and a great communicator. His team included Juan and Manuel. They all worked incredibly hard to get the job done on time under difficult conditions. They also did a great job of cleanup. I cannot recommend them enough!