FOUNDATION REPAIR BEFORE & AFTER GALLERY

Mike, Steve and their crew from Terra Firma were outstanding. They were professional, on time and did some amazing work. I was very impressed with how they answered my questions and their quality of work. I would highly recommend Terra Firma for any of your foundation needs.

Bailey was timely and thorough in his assessment, estimate, and reporting on my inquiry about a foundation crack. Although I decided not to have any work done at this time I was pleased with their service.

Bailey Mercer came out on time, which is the number one indicator of professionalism in my experience. He kept the conversation short and to the point. He did not try to upsell me on things didn’t need, and to that point, neither did the sales staff over the phone. Bailey did the measurements, with precision and finished at a reasonable time. I have confidence that when we decide to secure our foundation we will be using Bailey Mercer as our go-to expert when we call TerraFirma.

I used Terrafirma for foundation support repair. I found the staff and work crew very honest and extremely thorough! Was a little outside my budget, but I was so happy that I chose them! Satisfaction in every area is so worth it!!
Will choose them over and over and refer!
AE

TerraFirma made a major error when fixing the foundation for the overhang of our Enumclaw Plateau Historical Society museum. The posts were not properly spaced, giving the front of the building an uneven appearance. When the error was pointed out to them, they admitted it, and apologized. They paid the repair costs without argument. According to a businessman on our board, this is an unusual occurrence. I want to give them kudos for their management acting with integrity.

We were concerned that our foundation was uneven. Tulane came out, thoroughly inspected our home and confirmed we had uneven flooring/ foundation issues throughout our house and garage. He offered us a few different resolutions and was super informative about what to expect. We chose to proceed and address the issues. Bree reached out and was super helpful with scheduling and even accommodating us when we had to reschedule. Robert came out today, explained the process, then got started to work. He was super respectful of our property and worked so efficiently he was able to get the job completed in 1 day vs 2 days. Terrafirma was able to resolve all of our issues & was super easy to work with! Thank you again

Had an awesome experience from start to finish. I initially worked with Tulane Seville whom helped me tremendously. Very friendly, professional, thorough & kind. He made the whole process go smoothly.

Also Robert marciniak who did the foundation job was great! Hard working, pleasant & explained all the steps to my tenants & I. He even completed the job a day earlier than anticipated. Overall I’m so happy with Terra Firma & their employees. Thank you.

Bailey came out to do an inspection of our foundation to let us know what shape it was in and what kind of work might need to be done. He was thorough and honest about the condition of our foundation so we could make informed decisions about next steps with our property.

Jaden came out and reassured us that our foundation was good but our garage floor is settling.
We look forward to working with Jaden and Terrafirma in early summer to fix the problem.(Too difficult to move everything off garage floor this time of year)
Thanks again Jaden for your professionalism.

Hey Folks, So just over a year ago we were having some issues at the house, I wrote to all of you on how wonderful TerraFirma was to us and I am here to tell you... THEY DID IT AGAIN! I starting noticing some movement in the driveway and inside the garage again. Called up Bree in the office and asked to have someone come take a peek. Edwin came out, what an awesome dude! Edwin spent a short time at the house remeasuring a couple things to compare back at the office with measurements from a few months ago, We heard from Bree that the measurements were still within reason. I let Bree know, something is not sitting well with me and I really would like to chat with the Mgr. So I received a call from Tulane, Again SUPER DUDE! Tulane assured me with my husband present that I am not being in any sorts a pain, I have concerns and he and Sam, who came out in 2024 will come to the house.

Well they came, they saw, Oh Boy! I was not wrong, they were here 2.5 hrs and again, the house has had some movement and we need some more work to stabilize. We have some additional C.Y.A's to add to this round, as our neighborhood and home has lots of sand in the soil so we are going to be looking into getting a GEO Engineer out to see what is causing the movement.

I give all the back info, because I want you all to know, if you feel something is not right CALL and have your home looked at. TerraFirma is NOT redoing what they already did, this is all new issues, not their fault at all... Tulane and Sam are amazing, they took the time to explain and give us all options. The info they share through experience and knowledge is beyond me and it is so appreciated.

If you have any foundation, sinking driveways, walkways, stairs, cracking in your walls, around windows, doors.... Call these guys!
I hands down don't always do reviews but I do for these guys because they deserve to have their names out there so you know they are TAKING CARE of their customers the whole way through! 10/10 and then some.... THANK YOU!