FOUNDATION REPAIR BEFORE & AFTER GALLERY

We had some basement flooding in our house and after learning the cause, we started the work of getting quotes and inspections from Foundation specialists. When we called TerraFirma, Bailey was able to make time for our inspection within the week. From the jump, Bailey was very communicative, and set expectations upfront. He asked what was going on, looked at some suspected intrusion points and then let me know he'd carry on with the inspection and would let me know when he was ready for me. No awkward standing around or wondering how long it would take. Bailey was very thorough with his inspection and had an impressive presentation once he'd made a diagnosis. He told me his ideas and then asked me mine and we both felt good about the plan walking away from it. Ultimately our timeline didn't work out and we personally had to go a different direction, but if it did I'm confident we'd be in good hands with Bailey and TerraFirma!

Hey Folks, So just over a year ago we were having some issues at the house, I wrote to all of you on how wonderful TerraFirma was to us and I am here to tell you... THEY DID IT AGAIN! I starting noticing some movement in the driveway and inside the garage again. Called up Bree in the office and asked to have someone come take a peek. Edwin came out, what an awesome dude! Edwin spent a short time at the house remeasuring a couple things to compare back at the office with measurements from a few months ago, We heard from Bree that the measurements were still within reason. I let Bree know, something is not sitting well with me and I really would like to chat with the Mgr. So I received a call from Tulane, Again SUPER DUDE! Tulane assured me with my husband present that I am not being in any sorts a pain, I have concerns and he and Sam, who came out in 2024 will come to the house.

Well they came, they saw, Oh Boy! I was not wrong, they were here 2.5 hrs and again, the house has had some movement and we need some more work to stabilize. We have some additional C.Y.A's to add to this round, as our neighborhood and home has lots of sand in the soil so we are going to be looking into getting a GEO Engineer out to see what is causing the movement.

I give all the back info, because I want you all to know, if you feel something is not right CALL and have your home looked at. TerraFirma is NOT redoing what they already did, this is all new issues, not their fault at all... Tulane and Sam are amazing, they took the time to explain and give us all options. The info they share through experience and knowledge is beyond me and it is so appreciated.

If you have any foundation, sinking driveways, walkways, stairs, cracking in your walls, around windows, doors.... Call these guys!
I hands down don't always do reviews but I do for these guys because they deserve to have their names out there so you know they are TAKING CARE of their customers the whole way through! 10/10 and then some.... THANK YOU!

Didn't end up choosing TerraFirma for the work we are doing but they were very professional and helpful through the whole process, especially our rep, Bailey. Recommend including them in the bids you get if you need foundation work.

Terra Firma is an excellent company to work with. Everything from the assessment with Matt, the permitting process, and the actual job and clean up with Sam and his team went seamlessly. The foundation is now solid and feels much better. Exceptional service and quality workmanship. Highly recommended.

I used Terrafirma for foundation support repair. I found the staff and work crew very honest and extremely thorough! Was a little outside my budget, but I was so happy that I chose them! Satisfaction in every area is so worth it!!
Will choose them over and over and refer!
AE

We had concerns about the foundation and flooring of the home due to water and moisture in the crawl space. Walt, out of the Roseburg office was very responsive and timely with accurate information for our situation. Ultimately, we decided on crawl space encapsulation. The bid was easy to read and laid out a comprehensive work plan for our home. They were also able to meet our scheduling needs for the timeline of our project.

I don’t usually do reviews but in this case people should know this is a first class company. Great communications and no selling you on something you don’t need. John was very professional, he spent time with us expanding what issues he did find, measured the level of the floors, inspected under the house and checked wall and foundation cracks. He also placed a blanket down to collect any dirt from entering and exiting the crawl space inside the house. I highly recommend John from the Eugene office and TerraFirma.

I was referred to John from Terra Firma when I was looking to have our foundation inspected. John was very friendly and knowledgable and came out to our house to measure and inspect everything. In the end he was able to put our mind at ease and did a great job of explaining different scenarios and what he was looking for.

John even inspected the crawlspace while he was out and provided great feedback there as well. Overall we got a lot of good information and never felt as though we were being pushed into unnecessary services.

I will certainly be reaching out to Terra Firma for any future needs!

Bailey Mercer-system design specialist made a visit to my home to provide an estimate for foundation work. He was professional, well-mannered and easy to talk to. Assessment was thorough with all my questions being clearly answered. Great experience overall!

We hired TerraFirma to fix our foundation. They inspected thoroughly, explained the plan, and completed the repairs professionally. The process was smooth, and we’re thrilled with the results. Highly recommend TerraFirma!