FOUNDATION REPAIR BEFORE & AFTER GALLERY

Luis and crew were great to work with. Excellent communication, respectful and courteous workers. Thoroughly explained and maintained a workplace with care. Really worked out to be a better experience than expected. I was initially nervous about getting into this work. Brandon who was the initial person that surveyed and estimated work to be done was always available for explaining and answering questions clearly. Materials used of top quality, cleaned up at the end of each work day. Highly recommended. Tara in office helpful from her end as well.

I met with Walt Bateman this week to discuss an issue I have that sounded like TerraFirma was a good place to look for a professional opinion. Walt shared his expertise and extensive knowledge of about 30 years of experience in the Eugene / Springfield area regarding geotechnical and residential construction issues and solutions to foundation and concrete structural issues in our wet environment. We discussed a variety of potential alternatives and he left me a relatively easy and cost effective solution for my project. I was very pleased to meet Walt and happy with his response just one day after contacting TerraFirma. I highly recommend Walt as an honest straight shooting guy and happy to get his opinion for my project. Thanks to Walt and TerraFirma, Steve Z, Springfield, OR.

The crew was friendly, knowledgeable and efficient! They retrofit the house to the foundation. The office crew got the information on the retrofit finished project with pictures in a timely manner. This enable me to keep the insurance company happy too! I would highly recommend terra Firma

We had a foundation issue with our home and contacted TerraFirma Foundation for help in resolving this problem. The work was outstanding, the service great and prompt. Sammy, Geovani, Diego and the rest of the team that we interacted with were all professionals and we are very happy with the work done by all the members of the teams that worked on our project. Thank you.

I had TerraFirma foundations repair my crawl space issues, the 3 men that came out to do the job were very professional and cautious. Jorge, Juan B, and Manual J, did an exceptional job and Jorge explained everything that they were doing and showed me lots of pictures during the process. After the job was finished they made sure everything was cleaned and put back together. Than I received a call from the project manager Jonah, to make sure everything went well and he made sure I was happy with the job. I recommend TerraFirma to everyone!!!!!

Steve O was professional. Did a thorough job for maintaining foundation maintenance.

June 28th 2022. Shout-out to TerraFirma Foundation Systems for a job well done repairing our daylight basement foundation wall. The whole process from bidding/estimating through to job completion was a good experience. TerraFirma makes good use of technology to make bid and contract review, as well as payment for services seamless. Timely email communication for scheduling of the job, status updates, including email from the project manager days prior to the scheduled start date. Kevin and his crew showed up a hair early each day of the job. Good attention to detail on site prep and work was per the stated timeline and engineer plans. Really gotta hand it to Kevin and his crew for timeliness and professionalism and attention to detail on a job well done. Thank you Joe (bidding), Tara and all the backoffice folks, as well as Kevin, Brent, and Andrew (the job site crew) for a great customer service experience. JayW

While it's an expensive job to rehab your foundation, most of this crew was super supportive and explained things well. They did a great job, even with a few hiccups which they recovered gracefully from. Well done and thank you!

Hey Folks, So just over a year ago we were having some issues at the house, I wrote to all of you on how wonderful TerraFirma was to us and I am here to tell you... THEY DID IT AGAIN! I starting noticing some movement in the driveway and inside the garage again. Called up Bree in the office and asked to have someone come take a peek. Edwin came out, what an awesome dude! Edwin spent a short time at the house remeasuring a couple things to compare back at the office with measurements from a few months ago, We heard from Bree that the measurements were still within reason. I let Bree know, something is not sitting well with me and I really would like to chat with the Mgr. So I received a call from Tulane, Again SUPER DUDE! Tulane assured me with my husband present that I am not being in any sorts a pain, I have concerns and he and Sam, who came out in 2024 will come to the house. Well they came, they saw, Oh Boy! I was not wrong, they were here 2.5 hrs and again, the house has had some movement and we need some more work to stabilize. We have some additional C.Y.A's to add to this round, as our neighborhood and home has lots of sand in the soil so we are going to be looking into getting a GEO Engineer out to see what is causing the movement. I give all the back info, because I want you all to know, if you feel something is not right CALL and have your home looked at. TerraFirma is NOT redoing what they already did, this is all new issues, not their fault at all... Tulane and Sam are amazing, they took the time to explain and give us all options. The info they share through experience and knowledge is beyond me and it is so appreciated. If you have any foundation, sinking driveways, walkways, stairs, cracking in your walls, around windows, doors.... Call these guys! I hands down don't always do reviews but I do for these guys because they deserve to have their names out there so you know they are TAKING CARE of their customers the whole way through! 10/10 and then some.... THANK YOU!

Helical (push) piers were installed many years ago to level my house foundation from the back of the house. I was happy with the work until my house started sagging in the middle a year later. After posts were installed under the middle, TerraFirma was hired to put in four helical piers in the front foundation, and my home is now perfectly level. An associated plumbing issue was paid for by TerraFirma, and that is very appreciated.

Even before the crew was onsite, I very much appreciated Geovany's site visits and communication (along with that of our Project Managers!). The install crew that completed our foundation repairs were just excellent as was the final product. We were very pleased and satisfied with Bryan and his crew members (Oscar, Oscar, and Cam). On the final day Bryan teamed with Nate and his crew of two (Oscar and a person's name I didn't get). All crew members were respectful, tidy, and were able to accommodate our requests as we sought to coordinate extra loud construction periods for our noise sensitive young child.  Bryan, as crew lead, communicated well, sought to always provide a clear explanation of the work, received any and all questions and feedback, sought to install a professional product, and thoughtfully shared what the next day would look like.  The finished product was completed, in my opinion, with integrity both to the contract signed and also to professional construction methods. We have been genuinely satisfied with this particular phase of the work (foundation repair) and I would very much recommend TFFS, and specifically the crew we had onsite, to others facing similar crawlspace/foundation nightmares. Update following waterproofing crew: Now that the final waterproofing phase is complete we are very satisfied with the completed work, as well as the professional manner, of the waterproofing crew. Our crawlspace is completely transformed and probably hasn't ever looked this good in the 43 years since this house was first constructed. We sleep better at night now knowing our foundation is structurally sound and encapsulated. The final week of work by the waterproofing crew saw a thorough and detailed approach as they installed the perimeter drainage, applied the 120-mil vapor barrier along with its heavy duty underlayment, and the foam board - among all the other details they accomplished. The crew went above and beyond, doing even a bit more than I ever expected. Most importantly, for our family, foreman Tim C., with team members Chris R., Tarin S., and Jairo T., were very thoughtful and respectful as we had a child sensitive to loud noise - the crew kept us informed and really worked well to accommodate our needs. Our crew, led by Tim C., not only earned a shout out but please recognize those guys. Perhaps this has been the most surprising part of our journey with TerraFirma - how excellent it has been to work with the onsite foremans and their crews.

Seth has made this process so streamlined and time efficient. I was concerned about my foundation issue, however he was able to assess the issue and present a viable solution with ease. He explained what had occurred and how to fix/ prevent such issues in the future in a way that left me informed and empowered to make informed decisions about going forward. He and his team has been prompt with communications and even sent photo updates of the work being complete, as I was out of town at the time. I really appreciated Seth going out of his way to make this the best experience possible, taking pride in his work and putting in the extra effort.