FOUNDATION REPAIR BEFORE & AFTER GALLERY

I had Terra Firma Foundation Systems encapsulate my crawlspace. It turned out great. Crew was outstanding. 2 years later I had them do routine maintenance. On 3/11/22 Stevo Clay and another gentleman did an great job fixing a spot in which tape was missing and allowing water to come through. Stevo also moved the dehumidifier to a better position for drainage. They also checked that the sump pump worked by running a hose into the sump. Overall, they were respectful of property.

***Please note -- I updated my review from 1 to 5 stars. Terra Firma took the initiative to reach out and assess any next steps needed to correct the problem. Trust is 100% restored knowing that if problems come up they will take any action needed to follow up. I will also say that the work they originally did was actually to code, and we agreed that the moisture problems arose due to the nonstandard setup of my dehumidifier, NOT because of errors in Terra Firma's work. Thank you Terra Firma.*** Unfortunately, I have to drop a negative review in the interest of warning other folks that their work has gone downhill. I previously had an excellent experience with Terra Firma for management of a water problem in my crawlspace. I hired them without question again for my current property for management of moisture issues, and I didn't check their work upon completion as thoroughly as I should have. Unfortunately, about 1 - 2 months after completion of work, I discovered a large mushroom growing out of one of the structural posts in my crawl/basement. On closer inspection, I noticed that the dehumidifier water discharge line they installed was dumping less than a foot away from my foundation, corresponding to the exact spot the mushroom was growing. Moisture was the exact problem they were supposed to fix, but now they have created a severe structural problem secondary to moisture with the dehumidifier line dumping large quantities of water right next to my foundation. In other words, they created the exact issue they were purporting to fix by collecting the moisture and depositing it into my foundation. Once fruiting bodies are growing out of wood, this is an indicator that the wood is severely compromised and the fungus network has grown extensively. I now have a very expensive and serious problem to fix. I called to let them know about the problem, not sure if I will hear back from the coordinator/ the team who did the work. I am not sure if I would trust them to fix the issue after the damage they have caused, but I would accept financial remediation. If they take steps to make things right, I would update my review. I would not hire Terra Firma again for any crawlspace work, be it structural or moisture related because of the big problem they have caused. Again, just would like to warn others.

I had a great experience working with Jaden Torson from Terrafrma Foundation Systems. He took the time to clearly explain what needed to be done to repair the crawlspaace under my home, which I really appreciated. Jaden was very knowledgeable and professional, and he walked me through everthing using photos to help me understand the situation better. His suggestions were thoughtful and based on what he acturallly saw, with practical solutions and fair pricing. It is clear he knows his stuff and genuinely wants to help homeowners make the best decisions. Highly recommend!

I’ve had a great experience with TerraFirma so far. Seth Cunningham is the tech that we have been working with, he has thoroughly explained the issues we are facing with our foundation and the steps we need to take to salvage our home. Although this is a blow to any homeowner, I trust that Terra Firma is going to get us back to where we need to be step by step. Communication has been top notch, and I feel confident we are in good hands…… update!!! The work was completed by the crew, they were so professional and nice. Got the job done and were even able to eliminate one of the jobs because they were able to make it work and they made me aware of a leaking pipe under the house I didn’t even know was there. Invaluable!!! This is a very good company to work with, I really am satisfied.

Great Team, solid work! Big thanks to Jacob I, Michael T, Ken L + the crew Jorge J, Robert C, Miguel P and Taylor D. Highly recommend uses TerraFirma for you foundation needs.

I've had multiple interactions and services (including sump pump installation) done by TerraFirma, all good experiences. However our last service which was an inspection of our foundation was exceptional and warranted me to write a review. Our systems design specialist Tanner Heinz who came out was courteous, knowledgeable, friendly, and respectful to our home. We felt like he wasn't trying to oversell, just telling us straight facts and honest opinion. We trust our home is in good hands and came up with a game plan. If I owned a business we'd be lucky to have Tanner as an employee. Highly recommend this company.

When I bought my home the previous owners had hidden a serious foundation issue and left my family to cover the cost of repair. It wasn’t caught in the inspection report. I saved for the cost to repair the foundation and contacted Terra Firma. We chose Terra Firma over competition due to the long warranty and their guarantee of their work. I knew it would be done right and the foundation repairs would be over. They set aside two days for work and finished in one. They were respectful of our property, handling our yard and new fence with care. We expected some of our plants would be harmed (which wouldn’t be their fault due to the heavy machinery required). Not at all, there was no damage to any plant life in our yard. They cleaned up and we could barely tell the crew had been there after they left. They knew just how far to push the foundation jack and raised the foundation about 3/4 of an inch which was more than I expected. Overall we’re really pleased with the service and it is a relief to be done with such a large home repair. The next home owner won’t be burdened with the cost and surprise of repairing the foundation and they will have the warranty which is a selling point for our home. Everyone in the process was helpful, kind and easy to work with.

TerraFirma did an excellent job resolving our foundation crawl space flooding problem. The TerraFirma crew (Louis, Jose, Jorge, Nick and James) we're friendly, polite, professional and very hard working. I highly recommend TerraFirma and would have them work for us again.

Had Walt come out to Corvallis to assess our concrete slab foundation and he was very knowledgeable of everything he observed surrounding the home's foundation. He took time to understand our concerns and provided us with his solution to our problem. We ended up having a structural engineer come out to asses our home and get his recommendation on if the work was needed. Although we ended up not needing to have the work done, the structural engineer said that Walt's estimate on the work needed to fix the problem was correct and if our house truly needed it, then he would have recommended the exact same work be done. In the future, if we have any other concrete/foundation projects around the property, we will definitely be calling Walt again.

I expressed my interest in a Free Inspection and Estimate and received a call from a representative that same day. An appointment was made to have their inspector the next week. A very pleasant gentleman showed up at the time and date scheduled and asked what my concerns with my foundation were. After my description, he inspected and took level measurements of the house interior. He then suited up and crawled under the house and inspected the foundation. After about an hour, he returned with what I thought was a very realistic examination. He then gave me his recommendation on how to stabilize (metal beams and jacks) the issues with my 70 yr old home. I agreed to that based on my personal knowledge of my home. Two weeks later, 3 very skilled men showed up at my house at the time and date expected in a very nice well marked TerraFirma truck and started working on my project. I was very impressed with the foreman. He was very pleasant, explained what their work plan and wanted to make sure that was my expectation. He must have asked me 20 times during their 3 day project if I had any questions. Bottom Line, I was a little concerned about the cost until the end of the installation project and I saw the amount of material used, quality and labor. I was very satisfied and impressed with the project after I had personally inspected it. And, after they had left, they had cleaned up so well it was not even noticeable that I had completed a major home improvement project. Joe Wampler Hood River, OR

I called TerraFirma to inspect my foundation with idea I may have them retro fit it with bracing for earthquakes. Not an easy inspection either, tight crawl space in 105 year old house. While the company rep could have told me they would be happy to do it, he was very honest and told me that because my foundation was so old and not in the best of shape it probably wouldn't do any good if an earthquake were to happen. As the bracing would more than likely just pull out of the foundation. I was very impressed with the honesty of the company to tell me this rather than just shine me on and take my money for a job that wouldn't really do any good. So I can highly recommend this company for an honest review of your property. Rich Wolles. Eugene Oregon

The guys doing the work were always right on time, they were very professional from the beginning to The end of the job...they were very polite and clean. We are happy we called TerraFirma foundation systems. We feel much better about the future rains this winter, knowing our basement is taken care of and we have a reliable pump system. Amber was very helpful and answered all our questions...