Dorian was great, very communicative and informative as I was really curious about the technology used and the process. Our pool deck is on a hill and had cracked due to water flowing under it for years. Little by little it was lifted into place and high spots were ground down.

I had an amazing crew. Brad, my job foreman, communicated throughout the process and problem solved a couple issues with me. His crew worked hard and shared their perspectives as the job progressed. We started with a 4 inch slope and we were able to lift quite a bit. Brad and his crew discussed possible impact on the roof, windows, French doors, and concrete foundation of the garage. They did a great job and addressed issues as they came up. They did additional stabilization where needed and hauled away some concrete. They were awesome. I would work with them again. I give them 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Schylar, the foam foreman, was able to come in the next day and fill the gap created under the porch with foam, as well as bring my sidewalk up to meet the porch and level it with the sidewalk. Schyler was great to work with as well. I am disappointed in the sales technician that evaluated the job. He failed to notice that one side of the front porch was sitting on the foundation and how the porch was going to be affected by the lift. He also failed to notice or consider that I have a flat roof in the center of my home, surrounded on three sides by a peaked roof. This matters because the lift puts pressure upward that would typically carry over to the opposite foundation. This was not shared with me during the sales process. In my case, this pressure comes down where the peaked roof meets the flat roof which is on an interior wall. There is also the possibility that lifting one side of the foundation can cause the opposite side to need stabilization as well. This was not shared during the sales process. I give the sales technician one star ⭐️. When I shared these concerns with David, the field supervisor , I was left with the impression that it is just the way they do business.

Our problem was that our front yard had settled, taking parts of our huge concrete front porch and sidewalk down with it. We watched the cracks in the porch get wider every year, and the sidewalk sloped down and away from the house. TerraFirma evaluated our situation and explained what was happening around our house. Then they gave a very detailed explanation of how they would make the repairs - even what they could and could not do - complete with a video demonstration. The young man who showed up to do the work was very courteous and professional. It was fascinating watching portions of our porch and sidewalk being raised up, leveled, and the gaps coming together. We are very pleased with the end result and have recommended TerraFirma to others.

Called TerraFirma to take a look at the concrete steps that have been settling for years. Bailey Mercer is very professional, knowledgeable, and easy to work with. He answered all our questions, and addressed our concerns. At the end, he presented us with 3 different solutions. There was no pressure to pick one, or pick the most expensive one, or pick one within the hour or the deal is gone. We had the weekend to think about it. Bailey did a follow up call as promised, and answered even more questions - all to our satisfaction. I will update when work begins and at its conclusion. Bailey should get a surf and turf dinner, not just a lunch!

On November 13, 14 and 20th, 2017, it was our pleasure to have Terrafirma work crew at our home in Medford, Oregon. We were appre-hensive after one bad general contractor experience which left us with one end of our home requiring foundation stabilization and a concrete 15 step curved front entry needing both stabilization and filling work to be done. It took but a short time to come to the realization that we had made the right decision. They were on time, fully equipped and exceedingly professional. They functioned as a finely oiled machine. Each member was part of the team and each seemed to know his job almost without verbal communication It was a sight to behold, not only the quiet efficiency but the willingness to answer all questions without hesitation and to do whatever was needed or required to make us feel that in their minds we were the most important people there. That impression was exhibited by every workman on site. Their work was finished on time and as far as we can see with excellent results. We cannot recommend Terrafirma STRONGLY ENOUGH. This extends to their office administration, Amber Gausnel of Customer Development; Rob Philby, Sales Representative; Wes Johnson, On-site Foreman/Supervisor; his crewmen, Robert, Jason and Mason; and James Cross, Polylevel Supervisor. TO ALL OF THEM WE THANK YOU EXCEEDINGLY!!!

Terra Firma leveled ourconcrete driveway, and did a great job. We were happy with the results, and would recommend them again!

from the time they gave us a bid until the job was done the company did a marvelous job. They gave me an estimate if I was to tear all the driveway out and replace the concrete, vs their technology. We are happy with the work and the cost savings.

TerraFirma did some concrete work for us right up against our foundation and the end result looks amazing. They were very professional and knowledgeable, and I would definitely hire them again the future. Highly recommend them!

So I had Jorge as a Forman with Juan, Manuel, Kevin, Zach, and Daniel. First off, Jorge did an excellent job of communicating the process, explaining materials he was using, and setting up the sump online system with my wife (it was the first time he'd installed this particular sump, so the set up was new to him as well). Secondly, When he was done, even though it was Friday night and I know he wanted to get back home, he chatted with my wife and I and was very pleasant and positive. I believe he said he's been there for four years and also said it was a great company to work for. I also work in the construction industry and was generally curious about the company. I could tell he was sincere. Lastly, To say they worked hard was an extreme understatement; they had to haul in by hand 5 gallon buckets of concrete and haul out all the jackhammering they did to get the foundation flood protection as well as the sump set. No standing around. No cell phone use. Just solid work. Jorge's crew was friendly enough, but they were no-nonsense and left the up front communication to him. The cost wasn't cheap, but we went with Terra Firma strictly on reputation. We live about 75 miles out of PDX, and to get the job done, they sent out an additional crew for a crucial piece of the work. I would say, despite the cost (and it's not like they were ripping me off, it was just a costly project), I got my money's worth based on what I saw from the labor intensity. I really can't believe how much they did in such little time. They said "one day", and by God they made it happen. They had to hammer out approximately a 75' long, 8" wide by 10" deep trench along the inner concrete foundation of my house, hammer out and install a sump, then core out, install and set a discharge conduit about 12 feet outside of my house. Not a small task for a day's work. My only nitpick would be there was a small amount of dust left over from the work, despite the very elaborate taping and containment plastic they used (which was a LOT). They did great of taping everything and covering floors, etc. I was concerned about silica, and Jorge told me they would use a vacuum shroud for the hammering process, which I assume was done, but was not at home for that phase of the process. My wife has asthma, so dust is our nemesis! This is one of those projects that you hope you don't have to use (flood prevention), but a small part of me wants to have water trickle in to see the efficacy of the work. Time will tell! Until then, thank you Jorge and crew for kicking some ass, and getting a good tackle on our flood prevention!

Was very happy with the service we got from Terra Firma. Did an excellent job leveling our sidewalk.

Had a fantastic experience with Jaden Torson at Terra Firma! They did a superb job fixing the concrete pad at the back of our house. Professional, efficient, and the quality speaks for itself. Highly recommend their services!

Because of settling, the concrete porch was pulling away from my house. The TerraFirma sales rep who came out did a great job of explaining the Polylevel procedure. The crew was extremely polite and respectful, completed the job exactly as expected and the area was completely clean when they left. I would have no hesitation using TerraFirma again.