Service Area

Schylar did an outstanding job. Very knowledgeable and helpful. Very happy with the results..
Thank you
Joe Henslee

Terra Firma is an excellent company to work with. Everything from the assessment with Matt, the permitting process, and the actual job and clean up with Sam and his team went seamlessly. The foundation is now solid and feels much better. Exceptional service and quality workmanship. Highly recommended.

Seth C. was really helpful this morning. It has been raining so much lately and he was able to walk me through all the issues my daylight basement and garage can have and how TerraFirma fixes them. Really appreciate you--/thanks so much Seth

We had Tyler from TerraFirma come out to bid fixing a standing water issue in our crawlspace. He was thorough (crawled the entire crawlspace), knowledgeable and responsive to questions. As a real estate agent having access to good contractors is vital, and his professionalism has placed TerraFirma solidly on our short list.

Good customer service, good quality work and timely.

Schylar Powers showed up to fix our garage floor and was very professional the whole while he was working. He explained to us what he was going to do and showed us step by step as he went along. It is beautiful and we really appreciate the service. Thank you.

Quinten, the service technician, did an amazing job of servicing the pumps and the dehumidifier, he thoroughly inspected the encapsulation system as well.
He is very knowledgeable about the whole system and answered my questions.
He gave some options for 'shipshape' warning system as well as 'Aspen Air 'purifier' both of which I intend to move forward with.
Your company is fortunate to have hired this quality of personnel.
I am equally satisfied with the original encapsulation crew.

Bailey was the best! So knowledgeable and helpful! Also, very understanding & caring! So good at what he does!

Zack, Andrew and Joey showed up every day by 8:30, worked their butts off & always left a clean work site... totally 5 stars for these guys. There was a 4th workerbee, but I never got his name & he was great too!

Had a great experience with Derek Ryan…very knowledgeable, professional and explained everything to our satisfaction. He also provided follow up support, which was much appreciated!

Seth, Bree and Angel were fantastic to work with! Thank you Terra Firma for helping stabilize our cabin. Professional, on-time and kept us informed of all the steps that they were taking and why. Up front pricing, no hidden costs and a job well done! Very Satisfied customers! Highly Recommended.

I don’t usually do reviews but in this case people should know this is a first class company. Great communications and no selling you on something you don’t need. John was very professional, he spent time with us expanding what issues he did find, measured the level of the floors, inspected under the house and checked wall and foundation cracks. He also placed a blanket down to collect any dirt from entering and exiting the crawl space inside the house. I highly recommend John from the Eugene office and TerraFirma.

Terra Firma installed a sump pump in my home that has solved my water incursion issues. This had been a problem for months. I had several different companies and professionals out to evaluate and try to solve the problem, from plumbers to leak detection companies and a few more. Most scratched their heads and said "this is a mystery." Terra Firma came up with this solution and it is working. I wanted to wait until we had significant rain to write this review - and after the past few days of pretty good rain, and no water coming in - I feel confident that the problem was solved. They were helpful, considerate and creative. They didn't try to sell me more than was needed. I recommend Terra Firma.

The foreman was very detailed oriented, gave good consideration to the job, and was very easy to work with. The work done was excellent and the crew left the work site in better condition than what they started with.

Travis and his crew were absolutely outstanding. They were very friendly, clean and neat during the process. They informed us of a leak that we had no idea about. Saving us costly damage, we truly appreciate it.
I had to go in the crawlspace since they completed the job. Absolutely amazing! Prior to them completing the job, whenever I had to go under, I was 50% sure something was going to jump out and kill me. Now, I feel I can easily camp out there with confidence.
Thanks guys, Amazing!! Money well spent.
Wish you all the best, for all your hard work.

Arrived on time finished in one cleaned up everything

The crew that did the work were great and did a GREAT JOB.

Initial inspection and determination person was a very good listener and made good suggestions. The work was performed by an excellent technician with good experience. He explained the process and gave helpful advice. Great value for the money.

The Terra Firma team of Luis Juarez, Jose V., and Jorge D. were very dedicated and thorough in the crawl space encapsulation project at our home. They worked long hours to get the project done well and on time- as promised.

Brian came out and gave such an honest report. He was stellar to work with, and if we have any further problems,Terra Firma has my business.

Terra Firma is professional and operates with integrity

Andrew and his crew completed our work project installing a sump pump, installed drain tile inside the crawl space under the house and finished with a vapor barrier. In addition they also removed all junk under the house. The crew was very efficient, the work space was kept very clean, when they were through you would hardly know they were there. They were very helpful and answered any questions we had and explained what was going on. We highly recommend this crew.

I am very pleased with the completed work raising the back door porch entry, they were on time, very polite and professional, had all the tools and equipment to do the job.

Incredibly hardworking team! There was a lot of rock that needed to be drilled out -- and then tree roots where the drainage pipe had to go! Antonio, Cameron and Jessie really went the extra mile.
TerraFirma has always done good work on my houses and this latest project was no exception. Thank you, guys!

Quinten was awesome. We weren't home when he showed up. I though we would have to reschedule but Quinten waited and was very pleasant about our delay. He made sure everything was working and explained the system to us. Thank you Quinten for coming out today and sorry again that we were late. Will recommend always to friends and Family.

Jaden came out and reassured us that our foundation was good but our garage floor is settling.
We look forward to working with Jaden and Terrafirma in early summer to fix the problem.(Too difficult to move everything off garage floor this time of year)
Thanks again Jaden for your professionalism.

Skylar was wonderful to work with. Was very professional and did a great job with raising our concrete pad.,

Crew was very professional. Arrived right on time. Cleaned up daily on job. Raised outer edge of our sunroom after installing 4 piers and new support posts.

Terra Firma was nothing short of AMAZING!!! We showed up on a Friday with a question about some subsidence at our location in Roseburg -- and a very tight timeline to take care of it! After the weekend, Morgan Flury was on our doorstep Monday morning. Before he left, we had options and prices and were able to sign a contract on the spot to get things rolling. By Friday morning before the Memorial Day weekend, Jeremie Sherman was out front and ready to work. The job was complete by lunchtime; the subsidence had been ameliorated and the concrete walkway and other concrete area were no longer a tripping or aesthetic problem. Everyone at Terra Firma was polite, helpful, efficient, and professional. If we ever have issues again, we definitely will make the call to Terra Firma.

My wife and I recently bought a house and after removing carpet in the addition, we found fairly large cracks in the slab. Not sure of the severity we called terrafirma. They sent Dan out. Super cool dude and very informative. He was able to give us a solution to our problem. They were also able to fit us into their schedule quickly which was nice considering we had bare floors that needed to be finished. I would highly recommend terrafirma and co!

Didn't end up choosing TerraFirma for the work we are doing but they were very professional and helpful through the whole process, especially our rep, Bailey. Recommend including them in the bids you get if you need foundation work.

TerraFirma did work for us several years ago and during an annual check of of the completed project another issue was found. They quickly made arrangements to get the problem addressed. Everyone I've worked with during this current project were enjoyable, responded quickly to my questions, didn't try to oversell me and went above and beyond when repairing the problem. They have set the bar high for customer service.

The crew that stabilized the back corner of my house was experienced, professional, efficient and communicative. Luke, Tyson and Kyle kept me informed on their progress, discussed recommended changes to the original work order, reviewed the results of their work and left the site clean.

We had a great experience with TerraFirma. The crew that waterproofed our basement were Aris, Manuel, and Cristian, and they were super pro and cleaned up everyday after work. This crew was just great, they were friendly and worked hard every day. Give these guys a raise!

They did a very professional job.when there was a small problem a month later they returned and set it right at no additional charge. Punctual, Professional and Prompt.

Bailey Mercer-system design specialist made a visit to my home to provide an estimate for foundation work. He was professional, well-mannered and easy to talk to. Assessment was thorough with all my questions being clearly answered. Great experience overall!

Great expedience, very knowledgeable and helpful .

Bailey, was a real professional. He explained everything so that even a 15yr old would understand.
I'd hire him in a minute.

Terra Firma is a wonderful company to work with. The scheduling and prompt arrival of the team to my house was exemplary. They were careful and knowledgeable and thorough with all of their work.

Jason came out and worked on my sump underneath my house. He did a great job and everything was OK. Thank you Jason.