Service Area

The floor in our shop is nice and level that the door closes so nicely. before the door would not close at all. This is the second time that TerraFirma has helped us out of a sunken floor!

Jeremy did an excellent job. The Terra Firma process worked fantastic. It was well worth the money!

So pleased with the total experience. We were provided with expert analysis of how to achieve stabilization of a concrete slab. Coordination between sales, planning and production was excellent. Technician was very proficient and friendly.

been just over a month of hard rain and no leaks, guess it works

These guys were all wonderful. Extremely hard workers. No mess left behind and there was a mess, but not in my house. It was all over the guys. But they also cleaned up good! Great work and cleaned everything up beautifully. Don't know where they were out of. Think it was Tigard.

TerraFirma, Luis and Crew were extremely hard working, professional, efficient and friendly! They got the job done! Thanks!

We had a great experience with TerraFirma. The crew that waterproofed our basement were Aris, Manuel, and Cristian, and they were super pro and cleaned up everyday after work. This crew was just great, they were friendly and worked hard every day. Give these guys a raise!

We had two companies come and provide evaluations of our foundation repair needs. TerraFirma was by far the most professional and responsive company. In the end we did not go with the lowest bid but we did go with the company that provided the most professional response and gave use the most confidence it would be done right. We were not disappointed 🙂

TerraFirma repaired our walkway which had cracked, separated, and dropped over time. The work was done very quickly, and the end result was better than expected. The cost was less than half what we had been quoted to replace the walkway.

During my search on-line for a source of repair for cracks in our cement driveway, I found the TerraFirma Foundations Systems website most appealing. I invited Seth, Systems Design Specialist, to provide an estimate. He provided a thorough explanation of TerraFirma's method for repairing cracks. He examined the driveway, made the necessary measurements, and provided a reasonable estimate--considering the extent of the current damage. The project was scheduled to be accomplished in two phases. Phase 1 scheduled Nov 2024: foam injection to stabilize the cement pads thereby preventing further damage. Phase 2 scheduled May 2025 or sooner depending on the weather. This delay was a consequence of my procrastination to tackle the project earlier and TerraFirma's determination to ensure the repair would suffice to fulfill their 5-year warranty.
Employees Robert and Elijah arrived on the scene as scheduled. While I observed their work, they impressed me with their professionalism and efficiency as an experienced team. They put forth an obvious desire to do an exceptional job thereby giving me confidence in the performance of the task and TerraFirma overall.
Standby for my review this summer regarding Phase 2.

They scheduled for a week but were done in 3 & half days.
Worked around my gigantic existing sump pump cleaned out debris from the plumbers and sealed off my crawls space. Travis & is team were fantastic! Highly recommend the company & Travis's team to everyone.

Amber was very knowledgeable
And the 2 gentleman that came were very kind customer friendly

Bailey was the best! So knowledgeable and helpful! Also, very understanding & caring! So good at what he does!

We lost power for 7 days & our battery backup for the sump pump didn't miss a beat!

The crew at the Vancouver, TerraFirma did a great job!! Jacob Iltis did a great job presenting several options to resolve the crawl space issues, the main focus was on a bouncy floor and we opted to install a new beam with screw jacks. Jorge Valencia and his crew, Juan and Manuel did a great job installing the beam and screw jacks. They communicated exactly what was going to happen and when. They put flooring protection down and did a nice job at cleaning up at the end. I highly recommend TerraFirma and the crew of Jorge, Juan and Manuel to get the job done. TerraFirma will be my first call if I have anymore issues.

Though I was just a tad disappointed when Sam himself didn't show up to do the job, I thought his replacement, Tieran(?) was just as charming. He knew his...

Excellent team! Great attention to detail. Courteous, eager to please!

While I did not choose TerraFirma for my project, it was still a very positive experience. I would definitely call them again if something came up in the future. From scheduling through the bidding process, they were responsive and organized - seemed to have all their ducks in a row. Bailey came out to inspect and put together a bid - he was on time, incredibly organized, thorough, knowledgeable, friendly, and communicative.

Dorian was great, very communicative and informative as I was really curious about the technology used and the process. Our pool deck is on a hill and had cracked due to water flowing under it for years. Little by little it was lifted into place and high spots were ground down.

Since the pandemic, my experiences with contractors has been mediocre at best. They cost more and do not do as good of a job. Generally they send poorly trained or overly busy employees . So it was very refreshing to have Schylar P. with TerraFirma come out and do such great work. Imagine having a contractor show up on time, being knowledgeable, and doing the work as promised in the timeframe given.

Very well knowledge on there job. Works quick and efficient. Kept the dust down in my front room.

100% will recommend this company. Friendly, respectful, professional employees. Rare in these days and times.

Appeared on time and finished early. Everything done to satisfaction

Robert and Elijah did an excellent job of jacking up my slab where very professional and it was spotless when they finished highly recommended

The crew were friendly and professional. The entire job only lasted two days and looks fabulous. The foreman kept us informed every step of the process
We are very pleased with the results.

Terra Firma was nothing short of AMAZING!!! We showed up on a Friday with a question about some subsidence at our location in Roseburg -- and a very tight timeline to take care of it! After the weekend, Morgan Flury was on our doorstep Monday morning. Before he left, we had options and prices and were able to sign a contract on the spot to get things rolling. By Friday morning before the Memorial Day weekend, Jeremie Sherman was out front and ready to work. The job was complete by lunchtime; the subsidence had been ameliorated and the concrete walkway and other concrete area were no longer a tripping or aesthetic problem. Everyone at Terra Firma was polite, helpful, efficient, and professional. If we ever have issues again, we definitely will make the call to Terra Firma.

TerraFirma did a very professional job on my sidewalk. I would recommend them to my friends. I give them 5 star.

I reached out to Terrafirma when I needed to get an understanding as to what was causing an issue in my basement flooring. Sam was extremely professional...

Andrew and his crew completed our work project installing a sump pump, installed drain tile inside the crawl space under the house and finished with a vapor barrier. In addition they also removed all junk under the house. The crew was very efficient, the work space was kept very clean, when they were through you would hardly know they were there. They were very helpful and answered any questions we had and explained what was going on. We highly recommend this crew.

Estimator Seth patiently answered all my questions allowing me to make an informed decision with no pressure. Foreman James was respectful as he let me know exactly what they were about to do and why. His team including Oscar and Brian were hard consistent workers. They lifted the back on my home 1 and 1/2 inches and all my doors shut for the first time in years. My home was now level, the cracks in the walls came together and the squeaking in the floor stopped. It was amazing. Highly recommended. No buyers regret. Thank you all at TerraFirma. Nick

Great customer service. Worked through complicated scope change.

They did a very professional job.when there was a small problem a month later they returned and set it right at no additional charge. Punctual, Professional and Prompt.

TerraFirma was excellent helping me with some drainage upgrades and foundation assessment. They provided a free inspection, gave several options, and were willing to work with me on the scope of work to fit my budget. They also helped me prioritize what work was the most important. No complaints.

Seth from TerraFirma came out to my house to inspect my basement, which is starting to show signs of water encroachment. I had no idea what to do. He did a thorough inspection of the interior and exterior of the house, and then we talked. He walked me through several options to address the issue, explaining in a way I could understand, and being very receptive and responsive to my questions. He was very professional and courteous. Seth promptly sent me the quotes for the three options we had for the basement, and made sure to be tidy as he headed out!

Even before this, the person who talked with me on the phone to take my info, and later to confirm the visit, was helpful and courteous.

It's rare to have a such a positive experience with a contractor (just sayin'), but this was it. I am not sure when we'll be making these changes to my basement, but when we do, it'll be with TerraFirma -- and it'll be with Seth. Everything about this company is green flags!

This is my second project with Terra Firma on my home and once again they sent an excellent team with problem solving chops and attention to detail, as well as cleanup at the end of the job.

Jorge, Juan and Manuel did an amazing job. They were punctual, they completed the job in exactly the agreed time and left the job site clean. We couldn't ask for more.

We didn't end up needing their service, be we were blown away by the quote process.

When I was buying my home our pre-purchase inspection noted a few...

Jorge Valencia along with his team Manuel and Juan were very professional and efficient in cleaning our crawl space and in installing the necessary equipment as stated in our contract. They were very respectful of our property and treated it as their own. I will recommend them to friends and families who will need any services that TerraFirma provides.

Great communication, excellent work. Do not hesitate to hire!

Jaden Torson came out to do an inspection for the inside & outside of my house. Jaden explained everything that he had seen & took pictures for me to see what was going on so I could understand the issues. Jaden has a great personality & had different options on how they could approach the issues. He was a pleasure to guide me through the best solution to resolve the type of issues I have if I decide to go forward to fix them.