FOUNDATION REPAIR BEFORE & AFTER GALLERY

Seth came over and had a look at my foundation to give me a quote on some work. I was incredibly impressed by how thorough he was with his inspection of my property and the knowledge he had to help me assess the condition of my foundation. Would highly recommend

Bailey Mercer came out on time, which is the number one indicator of professionalism in my experience. He kept the conversation short and to the point. He did not try to upsell me on things didn’t need, and to that point, neither did the sales staff over the phone. Bailey did the measurements, with precision and finished at a reasonable time. I have confidence that when we decide to secure our foundation we will be using Bailey Mercer as our go-to expert when we call TerraFirma.

We had a fantastic experience with TerraFirma Foundation Systems! Their team quickly and accurately diagnosed our foundation issue and clearly explained multiple repair options, which helped us feel informed and confident in our decision.

Once work began, they oversaw everything from start to finish with professionalism and great communication. The crew working in our crawl space was hardworking and efficient — they did a great job installing a French drain and sump pump, and left the area clean and well-organized.

We really appreciated how smoothly the whole process went. Highly recommend TerraFirma to anyone needing foundation or drainage work!

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical.
I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem.

Thanks Walt!!!

We had a good experience with Terra Firma. We had 6 different estimates and went with their company because they did not try to sell us on something we didn’t need. After reviewing all the estimates, and talking to Bailey, the system design specialist, we realized that we did not need our foundation lifted to fix our sinking kitchen floor but instead, we needed stabilizing and lifting of the floor joist under our kitchen. TerraFirma also installed a new beam in our family room and lifted our settled concrete in our front walkway. They also buried a downspout which was draining into our front yard next to our walkway.

Every Terra Firma employee who came to our house; Bailey, Jorge, Robert and the rest of their team, were on-time, polite and did their job efficiently. They answered our questions, kept us updated on the work they were doing and cleaned up after themselves. I would definitely recommend this company.

TerraFirma made a major error when fixing the foundation for the overhang of our Enumclaw Plateau Historical Society museum. The posts were not properly spaced, giving the front of the building an uneven appearance. When the error was pointed out to them, they admitted it, and apologized. They paid the repair costs without argument. According to a businessman on our board, this is an unusual occurrence. I want to give them kudos for their management acting with integrity.

We had concerns about the foundation and flooring of the home due to water and moisture in the crawl space. Walt, out of the Roseburg office was very responsive and timely with accurate information for our situation. Ultimately, we decided on crawl space encapsulation. The bid was easy to read and laid out a comprehensive work plan for our home. They were also able to meet our scheduling needs for the timeline of our project.

Terra Firma is an excellent company to work with. Everything from the assessment with Matt, the permitting process, and the actual job and clean up with Sam and his team went seamlessly. The foundation is now solid and feels much better. Exceptional service and quality workmanship. Highly recommended.

I reached out to TerraFirma for my foundation work. Although we ended up going in a different direction, I was very impressed with Bailey and his professionalism throughout the process. He was prompt, courteous, and took the time to thoroughly explain the issues and possible solutions. His knowledge and honesty gave me confidence in his expertise, and I would definitely consider him for future projects or recommend him to others looking for foundation services.

James and his crew were efficient, kind, and exceeded my expectations. My foundation was needed piers both outside and in the basement, yet they were quick and cleaned up. I even noticed a change in my home’s interior when it was fixed! Cracks closed up. They took care of the whole process, including permits and inspections. And, James communicated, including walking me through, clearly listening to my responses.

I recommend TerraFirma, especially James who was the foreman on my job, especially to those who want to be respected, want to understand what is happening, and want good communication throughout the job.