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    Customer Reviews

    Seth was helpful and informative. He was able to come evaluate the project right away and provide solutions to the issues.
    Charlie was out to service our sump systems part of our ten year warrantee. He was professional and worked quickly! He answered all the questions I had.
    The crew showed up on time and ready to go to work. They all introduced themselves to me and walked through the project. They answered all my questions. The project could not have gone any smoother. I would like to thank Christian Zavala, Antonio Rodriguez, and Irving Calderon. This crew was friendly, professional and very hard working. I would highly recommend them!!
    Josh came out and addressed concerns we had regarding our foundation. He was professional, courteous, and helpful. He provided us the information and understanding we needed for the present & future. Thanks again.
    Very helpful, and very very inexpensive, they actually did not charge me for the help they gave me, that is hard to find these days!
    Really appreciated for replacing partial driveway that was damaged by roots of a 20 year old maple tree. The team did awesome job of removing the roots underneath the damaged driveway and also installed wire mesh which many companies don’t do this from my various estimates. Overall, it was great job and services, and also matched up pretty close to the rest of the 20 year old driveway. 👍
    So I had Jorge as a Forman with Juan, Manuel, Kevin, Zach, and Daniel. First off, Jorge did an excellent job of communicating the process, explaining materials he was using, and setting up the sump online system with my wife (it was the first time he'd installed this particular sump, so the set up was new to him as well). Secondly, When he was done, even though it was Friday night and I know he wanted to get back home, he chatted with my wife and I and was very pleasant and positive. I believe he said he's been there for four years and also said it was a great company to work for. I also work in the construction industry and was generally curious about the company. I could tell he was sincere. Lastly, To say they worked hard was an extreme understatement; they had to haul in by hand 5 gallon buckets of concrete and haul out all the jackhammering they did to get the foundation flood protection as well as the sump set. No standing around. No cell phone use. Just solid work. Jorge's crew was friendly enough, but they were no-nonsense and left the up front communication to him. The cost wasn't cheap, but we went with Terra Firma strictly on reputation. We live about 75 miles out of PDX, and to get the job done, they sent out an additional crew for a crucial piece of the work. I would say, despite the cost (and it's not like they were ripping me off, it was just a costly project), I got my money's worth based on what I saw from the labor intensity. I really can't believe how much they did in such little time. They said "one day", and by God they made it happen. They had to hammer out approximately a 75' long, 8" wide by 10" deep trench along the inner concrete foundation of my house, hammer out and install a sump, then core out, install and set a discharge conduit about 12 feet outside of my house. Not a small task for a day's work. My only nitpick would be there was a small amount of dust left over from the work, despite the very elaborate taping and containment plastic they used (which was a LOT). They did great of taping everything and covering floors, etc. I was concerned about silica, and Jorge told me they would use a vacuum shroud for the hammering process, which I assume was done, but was not at home for that phase of the process. My wife has asthma, so dust is our nemesis! This is one of those projects that you hope you don't have to use (flood prevention), but a small part of me wants to have water trickle in to see the efficacy of the work. Time will tell! Until then, thank you Jorge and crew for kicking some ass, and getting a good tackle on our flood prevention!
    Completely satisfied. All employees--Sammy Ruiz, project coordinator Luis, and his crew Sebastian and Carlos--were professional, very competent, and a pleasure to work with!
    I had a great experience with TerraFirma, everything from communication and scheduling to the guys showing up on time and geeting things done quickly. Everyone was professional and I would recommend.
    Will came out, today, to give us an estimate. He did a thorough inspection and explained everything in laymen's terms, as he went. I also appreciated that he didn't try to sell me on services that I didn't need but was honest about what our options were. I highly recommend Terrafirma!
    What a great experience. Ryan Bothman our Design specialist was such a big help guiding me through this stressful time. He explained everything to me so that I could understand exactly what I needed to do. He also recommended additional companies to help with my project as well. The experience went very smooth. My Project Manager Sammy kept me up to date with the timeline for my project and set my mind as ease. I want to thank Timothy & Kevin G. who were the Foremen on my project. My project started and finished exactly as planned. Also I want to thank all crew members as well: Chris R, Tarin, Jairo, James, Nick S, and Zach F. GREAT JOB!
    We worked with Seth Cunningham from Terra Firma in Tacoma and he was a consummate professional throughout the entire process. We recently decided to sell the home and Seth offered to speak with the buyers about the work they did and the transferable warranty. This gave the buyers the confidence to move forward with the purchase. Many thanks Seth!