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Servicing Oregon and Washington

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    Customer Reviews

    Five stars on all categories.
    Terra Firma was such a professional business to work with. Their technician did a comprehensive diagnosis of our foundation and the team that came to fix our foundation did an incredible job! So thankful to know our foundation was fixed and passed all inspections.
    Jaden came out and reassured us that our foundation was good but our garage floor is settling. We look forward to working with Jaden and Terrafirma in early summer to fix the problem.(Too difficult to move everything off garage floor this time of year) Thanks again Jaden for your professionalism.
    I had an issue an it was corrected without question.
    The work was as requested on time and I highly recommend this company, and Robert and Elijah who did the work.
    My Husband and I had to have a pretty big job done, the hard working people were always respectful of our home and did a great job.
    Five Star to the Aris's team who worked on site! My project was stuck and the boys drive all the way from Vancouver up to Seattle to rescue. When I met them for the first time, I was deeply worried because those boys look so young! However, I was quickly impressed because the young boys really rock! They are super friendly and polite, they are energized and work so hard, I can tell they are proud of their craftsmanship and really care about your property. Kudos to Brad, Aris, Jose and Rudy! For the overall experience, there was a huge gap between sales team and production team, be prepared that you may not get any material/product like what the sales person showed to you, I did a lot of research on their product and that was the main reason I selected them, however, I did not get any of the product with specification that were promised, so this is quite disappointing - but I understand this is not really sales or field technician's fault...
    Jeremy did an excellent job. The Terra Firma process worked fantastic. It was well worth the money!
    So we had Jorge, Juan, and Brad do an encapsulation of our basement crawl space and they did an amazing job. The area they had to literally crawl around in to complete the work was incredibly tight yet they completed their work without complaint and with style. It looks great! The work these guys had to do was tough, give these men a raise! They earned it!
    Just had our annual inspection/maintenance check on our sump system, and the tech Steve-o did a great job. Unlike the tech the previous year, who barely even glanced at the system before charging $180 bucks for the service, Steve-o inspected every part of the system, removing and doing a full inspection/cleaning of each pump. He gave us thorough explanations of what he was doing and any issues he found, and gave us several options for continued maintenance going forward. Huge improvement over the previous year. Update (12/17/2025): During this morning's crazy wind storm we lost power at 2am, and unfortunately our battery backup sump pump was at the end of its life and the motor died. We scrambled to get our generator running in time to avoid disaster, but in the meantime we were without a battery backup with more storms on the way this week and holiday travel where we were planning to be away. I left an urgent message at probably 3am for TerraFirma, and got a call back from Lucinda at maybe 7:30. She managed to find a tech to come out this afternoon, who apparently came up from Roseburg to help with today's issues. The tech Jason was able to get a new backup, a new battery, and new controller box. Huge peace of mind for the coming weeks. No one loves an unexpected bill before the holidays, but I'm grateful to Lucinda for making it happen and Jason for getting the work done quickly for us. TerraFirma continues to do us solid. Thanks!
    Schylar Powers showed up to fix our garage floor and was very professional the whole while he was working. He explained to us what he was going to do and showed us step by step as he went along. It is beautiful and we really appreciate the service. Thank you.
    The quote worker, as well as the job workers, were all very professional and answered the questions I had. The job was done in a timely manner. I would recommend to anyone needing their services.