Reviews | Foundation Repair Company in OR and WA | Terrafirma


Check out reviews and comments from our past customers.

Everyone I met from this company was smart, experienced, capable...and all about taking ownership of the best possible outcome for their client. And the excellent work that they did actually cost less than I was expecting! Highly recommended.
They did a great job and were great with communication and pricing as well - thank you!
Jeremy did a wonderful job in all our problem areas (sunken area and cracks). He was a very hard worker and represented his company very well. We were impressed & happy with the job. Thank you TerraFirma!!
Great experience with Schylar and the crew. They communicated well and exceeded my expectations.
Terra Firma does annual maintenance on our crawlspace drainage system. This year, Marcus did an especially thorough job, spent extra time inspecting and cleaning all the vital parts of our system. Highly recommended.
Highly recommend this company. Needed a concrete pad and they were terrific. Matt and his crew were efficient, professional and did a great job. Plus they...
TerraFirma repaired our deck a few years ago from settling issues. They did a great job so I called them recently to address additional settling concerns with stairs behind the deck and the utility shed. Robert was the technician assigned to the project. Before he began the repairs, he discussed both parts of the project, seeking my input on what to expect with the outcome. I observed him doing his work throughout the day- he was professional and patient with the challenges that come with repairing a 50 year old home. I couldn't be more pleased with the result, and the interactions I had with Robert throughout the day. I highly recommend TerraFirma for repairs to concrete with settling issues.
Everything was awesome. From the day they came promptly for the bid, they measured outside & under the house, answered our many questions to the day they came and did the job in less than one day - just as promised!Everything was awesome!
We had a very good experience with Seth Cunningham. He actually did go into the crawl space and really inspected the whole space; 5 starts for Seth.
Seth was helpful and informative. He was able to come evaluate the project right away and provide solutions to the issues.
I cannot express enough how grateful I am for the exceptional service provided by Seth and the team at TerraFirma Foundation Systems. We were facing a daunting challenge with standing water underneath our house, and Seth guided us through the entire process with professionalism, expertise, and genuine kindness.From the moment Seth arrived, it was evident that he was not only knowledgeable but also deeply passionate about resolving our issue. His expertise in dealing with water problems beneath homes was evident, and he took the time to thoroughly assess our situation (and got plenty dirty doing it) before presenting us with a comprehensive solution. He patiently answered all of our questions, alleviating any concerns we had along the way. It was clear that he genuinely cared about finding the best possible outcome for us.Consider this company, it'll be worth your time!
Feels great to finally have our crawl space water issue taken care of once and for all. Our installation crew, Timothy Cranley II, Spencer Hunt, Felipe Jimenez, Gael Ornelas, were all outstanding. Even though it was a big project, they made it as easy as possible on us and cleaned it up well.
TerraFirma, Luis and Crew were extremely hard working, professional, efficient and friendly! They got the job done! Thanks!
Excellent work on transforming crawl space. The experience with Terra Firma was outstanding from our first meeting with the technical specialist Andrew Fry through the completion of the project. The work crew was courteous and professional and did a fine job. Thank you Terra Firma!
Hard working crew. Left a clean work area. Work was done well. Great job!
Had Seth Cunningham out this week for an estimate in Thurston County. We appreciated how thorough he was during the inspection and in creating the proposal.Seth was prompt, easy to work with and very professional! Unfortunately, full encapsulation of our crawl space was a little out of our budget as new homeowners, but if you are looking for any foundation or crawl space work done on your house we would definitely recommend having TerraFirma out to look at your place! I got the impression they are a top-of-the-line company that would take care of the homeowners they do business with. I would absolutely recommend them to friends and family... Also plan to call them out if I have any concrete or foundation issues in the future.
This is our second job done by Terra Firma. Great experience overall.
1. Foundation pier support - appears to be good work. 2. Earthquake retrofit - less than perfect on cutting into living spaces to attach hardware -...
Fernando, Mike, and Gael were professional, knowledgeable, and very nice. They did a great job on the project including clean up and making our yard look just as good as when we started. Thank you so much for your help. I would recommend Terra Firma.
From the estimate to the finish Terra Firma personnel were top notch. We are pleased with their work. They used high quality materials, and the crew were hard workers.We had a small glitch, but they took care of it right away.
We had heard of Terra Firma's work before through word-of-mouth, and it had always been positive. When we called to schedule an appraisal/appointment, Travis Smith came out and spent time with us explaining how things could go. He was patient in answering our questions and never once made us feel as if we were being "sold" anything. He was both personable and professional, and given the stress of our home damage, it was reassuring and welcome. Jonah communicated well as Project Coordinator. When Taylor arrived to begin work, he, Oscar G., and Arturo were amazing! Again, they welcomed us to watch, ask questions, and always took time to interact with kindness and humor. As with Travis, they were all professional and personable. We can't express enough the gratitude we have for them and for Terra Firma in helping us navigate a devastating time in our lives. Thank you!
Professional! From the initial site visit w Ryan to set up w Nikki, excavation w Giovanni and crew, concrete work w Kevin and crew… and only one more step to completion. A new retaining wall can be a scary endeavor and these folks gave me 100% confidence. Five stars ⭐️
Terra Firma was really great to work with from our first meeting to the completion of the project. Hannah was our project designer, Kevin G. was our foreman, and Zach F. and Dorian assisted and all did a great job! Due to the cost of the project, we had to make a number of modifications along the way. And once they completed the demolition, they had to make another modification. However, their communication was great and they finished the project right on time and they did great, high quality work. I would definitely recommend Terra Firma for your basement issues.
For Seth Cunningham: "You never get a second chance to make a first impression." Terrafirma should be very proud to have Seth Cunnigham as their first impression. Punctual, professional, personable, and very knowledgeable. Seth assessed our crawl space and provided us with a thorough explanation (photos) of the situation, options (videos) and itemization (documentation) of each potential solution. He is a delightful young man who I would recommend without hesitation.
Seth from Terraferma came to my house on time gave me a fair estimate and recommendations. There was no pressure. He was courteous and I have no hesitation in recommending Seth and his company Terrafirma for any future work.
I met with Seth and he represented the company very well.
Had TerraFirma come to our home for estimate to level our drive way, which had been "leveled" 2x prior and failed, Turns out, in less than 1.5 yrs, our home fell forward 1.78 inches and cracked our foundation in 3 places... YIKES! The work got underway once permits came in, the 2 crews did an install of 4 piers indide our garage and leveled a driveway, walkway and entry steps.
Hands Down, we are beyond words Beyond expectations happy with our now Safe home!! If you need any of the services TerraFirma provides, hit me up... I will fill you in on how professional, respectful and knowledgeable their crews and staff are! In all 5 Star ratings, we wish we could give a 10+
With a water floored basement, we contacted Terra Firma to locate the water source which they did in no time. They explained, in detail, what would be done to fix the problem and went to work. They were respectful of our furnishings covering to protect them from limited dust. They were professional and the project was completed on time. We are very satisfied with the end result, quality of workmanship, and price. We would recommend them for foundation work of any type.
Great job. The two foremen were helpful and very good reps for the company.
I had an amazing crew. Brad, my job foreman, communicated throughout the process and problem solved a couple issues with me. His crew worked hard and shared their perspectives as the job progressed. We started with a 4 inch slope and we were able to lift quite a bit. Brad and his crew discussed possible impact on the roof, windows, French doors, and concrete foundation of the garage. They did a great job and addressed issues as they came up.They did additional stabilization where needed and hauled away some concrete. They were awesome. I would work with them again.I give them 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️Schylar, the foam foreman, was able to come in the next day and fill the gap created under the porch with foam, as well as bring my sidewalk up to meet the porch and level it with the sidewalk. Schyler was great to work with as well.I am disappointed in the sales technician that evaluated the job. He failed to notice that one side of the front porch was sitting on the foundation and how the porch was going to be affected by the lift. He also failed to notice or consider that I have a flat roof in the center of my home, surrounded on three sides by a peaked roof. This matters because the lift puts pressure upward that would typically carry over to the opposite foundation. This was not shared with me during the sales process. In my case, this pressure comes down where the peaked roof meets the flat roof which is on an interior wall.There is also the possibility that lifting one side of the foundation can cause the opposite side to need stabilization as well. This was not shared during the sales process. I give the sales technician one star ⭐️. When I shared these concerns with David, the field supervisor , I was left with the impression that it is just the way they do business.
I'd been putting off fixing our sunken garage for a few years. With the flooding seasons getting more and more distinct, it was time. i called a few...
Terra Firma is a great company.
We live in Brookings Oregon and it took a little while to schedule what we needed done.
Kara in customer service project manager kept me informed month-to-month when scheduling would be done.

They showed up on time very professional great attitude work ethics and clean up I would highly recommend this company to anyone that has any foundation needs of any sort.

Thank you Terra Firma and Kara for jobs well done.

Don and Charmaine Bradley
Had a great experience with Terra firma Mark Spandler was the tech I worked with he explained all the details on the foundation of my home he was very helpful. . I would highly recommend him for service.
Terra Firma is an excellent construction firm. Their team (Sammy, Ken, Dorian & Casey) did a great job of rehabbing our our sinking driveway. They provided an accurate scope of work and cost estimate. The work was completed on schedule and solved our issue. I’d highly recommend Terra Firma for anyone needing professional renovation of any foundation, wall, driveway or related construction work!
Really hard workers and conscientious about treating the property as if it was their own.
Seth from Terra firma is great I highly definitely recommend him. Thank you
Our house is built in the SW hills of Portland originally in 1938, with a 2003 addition. TerraFirma waterproofing product has been a significant update to a...
They worked together very well. Polite to me. Answered my questions has they were working. Cleaned up their "mess".
I had a positive experience with vapor barrier application to my basement walls, a draining system install that wraps around the basement walls, installation of a sump pump, foundation crack repair, sealing/ vapor barrier install in a crawlspace.
Would highly recommend these fellas. Had two separate guys out to our place (Sam, and Tulane), and they both killed it. They gave us total peace of mind in moving into our new home. They assured us that there was a solution to our foundation problems and gave us an excellent quote on the project. Definitely planning to go with these guys for this project.