Reviews

Living in a 30-year-old home for the past two decades we've had several phases of upgrades, but one thing has always been absent from a 10x10 slab on our...

They follow through and are very helpful. We also used them 5 years ago and do very happy. I respect them and what they do. Joanie Chambers

They did great work!!

From beginning to end, we experienced professional attitude and work ethic.
All the employees we interacted with were pleasant. They finished the job in two days even though they ran into an issue. All work was completed and cleaned up very nicely. We are pleased with the finished product. It is reassuring to know we will NEVER have water intrusion in our basement ever again!

We didn't end up needing their service, be we were blown away by the quote process.

When I was buying my home our pre-purchase inspection noted a few...

We are very pleased with the job that Mike & his crew did on stabilizing our fireplace.
Fixed the problem and cleaned up the site well.

Dorian was great, very communicative and informative as I was really curious about the technology used and the process. Our pool deck is on a hill and had cracked due to water flowing under it for years. Little by little it was lifted into place and high spots were ground down.

We had Terra Firma lift an RV barn that had settled over 3” in one corner causing a large crack in the concrete floor. The first crew consisting of Mike, Steve, Jeremy, and Preston installed helical piers and righted the building back to level. Schylar then came and installed the poly foam to stabilize the floor system and insert Nexus to fill the cracks. All workers have been very competent and professional and are hard workers. They are responsive to questions and concerns and have treated us very well. Co-ordination of the work was done by Mechele from her office in Roseburg. She has also been a joy to work with in ironing out any problems or concerns we’ve had with the job. Salesman Morgan is a good ambassador for the company and all the work was completed as promised by him! All in all, we are very pleased with the outcome!

Mark R

Amazing work, very respectful workers. So impressed with the whole process 👏👏👏Antonio Rodriguez was great heading up the project. John, Wesley, Jesse Cobrera, and Kamron Anderson were all Great 👏👏👏

We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.

Edit review: I have used this company in the past and will do so in the future. I had a poor experience with scheduling (largely attributed to the Microsoft...

Terra Firma was nothing short of AMAZING!!! We showed up on a Friday with a question about some subsidence at our location in Roseburg -- and a very tight timeline to take care of it! After the weekend, Morgan Flury was on our doorstep Monday morning. Before he left, we had options and prices and were able to sign a contract on the spot to get things rolling. By Friday morning before the Memorial Day weekend, Jeremie Sherman was out front and ready to work. The job was complete by lunchtime; the subsidence had been ameliorated and the concrete walkway and other concrete area were no longer a tripping or aesthetic problem. Everyone at Terra Firma was polite, helpful, efficient, and professional. If we ever have issues again, we definitely will make the call to Terra Firma.

Great crew. Very efficient and very detailed.

Great job! I’m pretty sure they sent their A-team and got my crawl space encapsulated in 3 days. The dehumidifier doesn’t have to work too hard anymore. Humidity is holding steady below 50%.

I can probably take some credit for their efficiency though, because I didn’t bother them too much 😂.

TerraFirma, Luis and Crew were extremely hard working, professional, efficient and friendly! They got the job done! Thanks!

excellent customer services, excellent communication and services, the Best in the northwest

TerraFirma raised a settled front porch on our rental property in Olympia. Raised it almost 6". That went just as discussed, no surprises and obviously...

I am very pleased with Terra Firma! I have gotten a quote and I'm pleased with what they quoted me. They were on time and very professional.
Once the job is...

From the first assessment and bid, to the installation, to the follow-on service, The Terrafirma Team provided excellent results!

While I did not choose TerraFirma for my project, it was still a very positive experience. I would definitely call them again if something came up in the future. From scheduling through the bidding process, they were responsive and organized - seemed to have all their ducks in a row. Bailey came out to inspect and put together a bid - he was on time, incredibly organized, thorough, knowledgeable, friendly, and communicative.

These folks are WORTH the call and having them out! Seth, specifically, was amazing at scope, plan and presentation. He was so knowledge and really took into account all of the needs of the house structurally and visually. He was extremely professional in house and on the phone. Nothing was over sold or up sold, and every concern I had was listened to and taken into account. Every detail was in the bid neatly and nothing was out of place. If you've got a basement or crawlspace project, this is as professional as it gets. I will DEFINITELY be keeping this company in mind for future projects and for friends and family. Call. Ask for Seth. He's got you.

Very pleased with the work, from the beginning sales person visit to the ending follow-up chats, on the phone, about the work performed. We had a foundation...

Excellent team! Great attention to detail. Courteous, eager to please!

These guys were fantastic! Luis Juarez and his team did an amazing job. We had minimal disruption, and the job site was kept clean at all times. The resulting stability of the building is great. They were responsive to our questions, courteous at all times, and a pleasure to work with. I would highly recommend them to anyone.

Both Jorge and Juan who did the install are both wonderful. Even showing photo details before then afterwards and explaining everything in detail. You can’t even tell that they had to use the crawl space inside the house. Everything was covered and cleaned up beautifully. Thank you Jorge and Juan for all the hard work you both did.

My wife and I have an old house that needs work done in the foundation. So I called Terra Firma, and they sent Seth to look things over and help us come up with a plan. We enjoyed his visit and were very comfortable having him in our house. He gave us some great options, and he followed through on his word with a prompt quote and follow-up call. Although the time isn’t right for us, we definitely feel that we can trust them to do good work. Thank you Terra Firma!

100% will recommend this company. Friendly, respectful, professional employees. Rare in these days and times.

The process of stabilizing my foundation was done quickly and professionally. Permits and reports were provided upon completion. They were a pleasure to work with. The site visits were scheduled in advance and they were always there when scheduled. The final work was completed when scheduled and the site was cleaned up with minimal disturbance. If I had a question, they were always quick to explain the process. A pleasure to work with.

I had an unusual problem with water drainage and Tyler helped problem solve and worked with me to come up with a solution that ended up costing less than I had expected when we encountered challenges mid job. Jorge, Juan and Manuel completed the job quickly and professionally and the results look great!

They did a very professional job.when there was a small problem a month later they returned and set it right at no additional charge. Punctual, Professional and Prompt.

My husband Scott and I were very happy with the results from our driveway repair by TerraFirma. They were extremely great to work with and did a phenomenal job. They even fit us in quickly and that was super awesome. Kudos to Robert and Skye for their amazing work on our property. I'd highly recommend TerraFirma for your driveway repair. Go hire TerraFirma for your driveway repair and you won't regret it.

Though I was just a tad disappointed when Sam himself didn't show up to do the job, I thought his replacement, Tieran(?) was just as charming. He knew his...

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

We had Tyler from TerraFirma come out to bid fixing a standing water issue in our crawlspace. He was thorough (crawled the entire crawlspace), knowledgeable and responsive to questions. As a real estate agent having access to good contractors is vital, and his professionalism has placed TerraFirma solidly on our short list.

Terra Firma came out in cold conditions to level bldg slab and exterior sidewalk. Skyler the tech was great at communicating arrival times while driving in icy conditions. He was also great at communicating the process and was always friendly in answering my questions. They have professional tools and equipment to manage the work. Very satisfied and many thanks.

Ken did an excellent job leveling my patio. It looks amazing. Thank you Ken.

A great company to deal with

Moving to Oregon after living in the desert Southwest brought issues I never realized were something that was normal up here. We had a house inspected and...

We had a great experience working with TerraFirma. They added supports under our house to even out a dip in our kitchen, and the whole process was smooth from start to finish. The team was professional, responsive, and easy to work with. They answered all my questions and made sure I understood what was happening at every step. Highly recommend!

Exceeded expectations in quality and time frame