David Hernandez
James' Homeowner Reviews
Terra Firma recently completed a foundation lift involving 18 push piers and 3 helical. My home is situated on the Columbia River with a sloping hillside down to the river. I couldn’t be more pleased with the end result, all completed as proposed in the original estimate and time frame! The installation crew dispatched out of the Vancouver Washington branch, James Ragsdale, Roberto Burgos and Antonia know the business and were a pleasure to work with. Bruce McPeak
Redo vapor lock in crawlspace as well as put new trenches/sump ump to allow water to flow away from house. James Taylor, Byron Butler and Jaquawn Brookins did a great job - communicated well and were polite and considerate during work. Highly recommend.
James and his crew of Chris and Tarin were hard working, professional,and did a great job on our large crawl space, which had water and rotting beans from years of coastal storms. James, crew boss, communicated with us every step of the way. Definitely would recommend Terra Firma!
Terra Firma is a fantastic company! My wife and I recently moved into our new home and discovered problems with the foundation and drainage. We got a lot of recommendations for how great Terra Firma was so we decided to give them a call. From the first phone conversation with Ashley, the project coordinator, to the final walk-through we have been extremely happy with their work. Ashley Haney carefully listened when we explained our problem and confidently reassured us that Terra Firma would take care of everything. She was always available to answer any questions I had. Dan Lane came out to do the initial inspection and evaluation. He was knowledgeable, thorough, and very kind. As he explained the proposed job, he inspired our confidence in Terra Firma. Joel Montoya was the supervisor. He was here at the site almost every day. In addition to supervising, Joel also worked with the crew in a hands-on manner. Jorge Valencia was the foreman and his wonderful hard-working crew were Jose Valencia and Tarin. Jorge was AWESOME! He was careful, considerate, particular, and an excellent communicator. Luis & Sebastian installed the outside drains perfectly. They explained the process in an easy to understand way. Michael and Michael operated the excavator with skill and precision. Jorge and Joel communicated with us every step along the way. They made sure we understood what they were going to do and answered any questions we had. Jorge and his crew arrived on time every morning, and every evening when he left, Jorge debriefed us and explained what he had done that day and what he planned to do the next day. Their crew installed outdoor perimeter drains, added Smart Jacks, a support beam, encapsulated our crawl space, and added a dehumidifier. They cleaned up perfectly after the job was completed. Jorge used his artistic touch to make sure the yards were left in beautiful condition. He made our soggy side yard look so much better than it did before they started the job. He even laid sod to cover the lawn area that the excavator dug up. They all treated our home like it was their own home. They went above and beyond our expectations! Jorge, Joel, Jose, and Tarin along with Dan, Ashley, Luis, Sebastian, Michael, and Michael are top notch and we highly recommend them!!
A crew from Terrafirma was out on June 23rd to fix some issues from our original install. Very professional, on time and did an amazing job of keeping us informed on the progress throughout the day. If we need any additional work completed we would definitely make sure we had James Taylor and Chris Raycraft for the job. Both James and Chris went above and beyond our expectations to make sure we were happy customers when they completed the work.
I can’t say enough about each and every person I worked with, from our wonderful sales person who first came to our home, to those who made my appointments and especially the great work of James Taylor, Byron Butler and Jose Hernandez.
Eric did a great job assessing the issue and recommending a solution. Very professional. The foreman, James Taylor, and his crew mate, Chris Raycraft, we’re also extremely professional and efficient. They did a great job with the work, we’re on time both days, and explained everything patiently and thoroughly. Highly recommend!
Small kind pricey, but the crew (James Taylor, Harley Harper, Nick Strode, Jose Valenica, and a few other that I missed) was solid and on point, even finish early. Solid job and they kept job site clean.
TerraFirma people James, Bryan and Jorge that came out to the job were very respectful of my property and hard working to finish the job in one day. My wife and I noticed that they liked working together and enjoyed working for there company and took pride in the job they were doing. They stayed until they were satisfied and we were satisfied with the with the finale completion of the project. they left the job site in good shape.
We were very pleased with the results of waterproofing our basement. James Taylor (foreman) and his crew (Byron Butler and Jonathon Heredia) did a great job! The communications and explanations that James provided were excellent, and the job even got done earlier than expected.
The whole process was very simple. I had standing water under my house. Clay Carter came out right away, took a look, gave me an estimate and scheduled the work at a time that fit with my schedule. Katie Salazar in the office checked in thru every step to ensure the progress was to my satisfaction.The crew James Taylor, Chris Raycraft, Carter Dennis and Mikey Castaneda were excellent. They obviously do this alot. James explained the job to me thoroughly. They worked quickly and communicated with eachother respectfully; which I appreciate. They left my house, inside and out, cleaner that they found it. When my brother, a carreer Excavator Operator referred them to me, he said, " They're the best, don't even bother with anyone else". I believe him to be 100% correct.
They did a fantastic job on the entire effort. Thanks So Much
Posts by David Hernandez
A settled garage floor is often one of the first visible signs of soil movement beneath a home. What may begin as a small gap or uneven surface can quickly develop into a larger issue that affects safety, drainage, and even the surrounding structure. In many cases, homeowners assume that a sinking slab requires full […]