Yuki Conlon

Job was on time, on budget, explained completely at each step and the crew (Jose H, Matt A, Ivan, Steven and Manuel) were meticulously clean through each day and cleaning up at the end of the week. Great experience overall, highly recommend. Phillipe oversaw the crew- he was tremendous! Thanks all!

Jeremy did an excellent job. The Terra Firma process worked fantastic. It was well worth the money!

Initial inspection was thorough with specifics to solve my basement project. James Taylor and his crew, Tarin and Carlos were fantastic. They arrived on time and worked tirelessly for 2 days to waterproof my basement. James went the extra mile to solve an additional concern I had in my garage. James, Tarin and Carlos were fun to work with. I am looking forward to working with TerraFirma on my stabilization project in March. Thanks also to Brent for addressing all my financing questions. Thank you Sammy for scheduling all the details and making sure I understand it all.

I can't praise Terra Firma enough for their superb service throughout the process of having an earthquake retrofit done on my house!! Design specialist James Kershaw did a thorough assessment and explanation of the recommended work. Scheduler Jonah promptly contacted me with the work dates and coordinated with the plumber for related work. My OUTSTANDING team of workers with Jonathan (foreman), Nathan, Rom, Matt and Daniel worked tirelessly and efficiently and with cheerful and respectful attitudes. They exercised great care in protecting my home and in cleaning up at the end of the job. I HIGHLY RECOMMEND this company for their superb, specialized services!!

Noah was extremely thorough and explained his findings clearly with optional choices of services that we needed with the pricing. He was friendly, courteous and easy to talk to. We would highly recommend Terra Firma. Noah is a very valuable representative of the company.

Called TerraFirma because we noticed mold in the crawl space several years after inital encapsolation. Turned out there was very little mold and it was dead. Service reps James and Micky were very thorough and explained how our system was working properly preventing any mold from developing. We appreciated their excelent customer service interface. They offered to come back if we saw any further issues, but made it clear everything was working proprerly. Excellent employees.

Jonathan, Jon, James. They were amazing they worked hard and fast did a great job cleaning. They finished sooner then expected cleaned our floors and washed and cleaned our front porch. Thank you for all your hard work.

Great work from James and his crew! Thanks to Morgan, David and Hilary for the additional assistance. These folks went above and beyond also fixing a lock on a sliding glass door as well as installing 20 piers and 4 smart jacks for the residence. Very thorough evaluation initially from Morgan which is why I chose TF over their main rivals who just breezed through the place in 30 mins or so. Morgan spent nearly 2 hours after taking measurements and showing me detailed videos about the bedrock and clay deposits under all these houses in W. Eugene. House feels solid now! These work crews they have make rapid progress and stick to their time estimate which frankly seemed doubtful at the end of day 2 of 6. But sure enough they were all tidied up and done by mid day of day 6, just amazing!

Timothy, Jonathan and James did a phenomenal job today installing a sump pump and drain in our crawl space. Super prompt, friendly and professional. Highly recommend TerraFirma!

We had TerraFirma out to work on our foundation six months ago and were very pleased with the experience. We had a pretty big project on a home built in 1900 and the company worked with us to divide it into phases so it wasn't so financially overwhelming. Phase 1 included crawl space encapsulation, replacing old wood columns with smart jacks, carbon fiber stitching cracks, installing a dehumidifier and a sump pump with drainage line. After starting the work they realized some components that had been in the contract weren't needed and they quickly had me sign an addendum that would lower the cost of the project. James Taylor, the lead was great to work with, always explaining their plans for the day, progress they had made and ensuring that we were pleased with the work. The crew was right on time every day for two weeks. They were clean and courteous. They were set to finish a day early but found some water entering the basement while they were wrapping up. James called his supervisor and they set to work installing a section of drainage system that was unplanned. They did this at no additional cost because they said that is what they were hired to do and it was the right thing to do. I was shocked by this because it is hard to find a company and crew off workers that will stand by their work like that. Terra Firma might be more expensive than other quotes you get but it was the first time I have felt that a company genuinely cared about the quality of their work and they treated my home with respect. James and his crew (Byron, Alex, and Jake) went way above and beyond to make our basement a better and more useable place. They certainly could have just done the minimum that was agreed upon but they didn't and they will get my business for any future needs because of it. Our unfinished basement and crawlspace is now clean, comfortable and dry. The work was transformative. I highly recommend this company.

Thank you Terrafirma and The two gentleman that came to our house. My whole experience with your company was great. Everyone that I worked with were very helpful and polite and knowledgeable. The gentleman that came to the house to lift our porch knew exactly what to do and how to achieve it ( our porch is huge by the way ) I didn't think that they could get it back to its original level but that's exactly what the accomplished. Once again great company and people to work with, I would recommend them to anyone and everyone that needs any kind of work like this done.

Redo vapor lock in crawlspace as well as put new trenches/sump ump to allow water to flow away from house. James Taylor, Byron Butler and Jaquawn Brookins did a great job - communicated well and were polite and considerate during work. Highly recommend.