Crumbling Basement Walls and other Common Foundation issues

I love TerraFirma. We had a new foundation with a sump pump and dehumidifier four years ago. First, it is so great having a dry basement! Each year, TerraFirma sends someone to check the sump pump and the dehumidifier. Jeff did the inspection last year and this year. He showed me what he was doing, documented with pictures, answered my questions and showed up on time! This has been my experience with every interaction I have had from the beginning of the project to the follow-up.Here is a picture of the new foundational wall and my workout area.

This was truly an awesome experience, from the time Will arrived to do the estimate, to completion of the job a little more than a week later. Will gave us great insight as to the foundation and build of our home. We were having issues with a back patio and front steps that were added to the property post build and had sunk quite a bitt.All the folks we dealt with at TerraFirm were friendly, informative, helpful and kind. From our initial contact with Hillary to schedule appointments, to our very informative meeting with Will for the appraisal and estimate, and a very special shout-out to Schylar and Jonny, for a very cool learning experience during installation. We pestered them with questions the entire time they were here and they graciously and willingly answered them all! great crew, awesome job and a joy to spend time with.Thank you all for a great experience!!!Michele

Austin was an amazing technician. The scheduling was easy, he was punctual, and the communication was professional. He crawled the entire crawlspace like a champion and even found a little plumbing leak for us. The estimate was provided on site, and I would highly recommend them for encapsulation and other foundation work.

I can't recommend TerraFirma enough. They took away all of the stress of having a cracked foundation We bought a 1901 house in Carlton. We didn't know that the vinyl in the kitchen was hiding foundation issues. From the initial walk-through, scheduling, and price, it was exactly as they said it would be. Jonah, John A and Matt we're extremely professional and personable, it was a pleasure working with the team.

I recently purchased a home that I knew had water encroachment in the basement. Terra Firma came and presented what can be done and I knew it had to be done. Tieran and his crew came in and did exactly what was explained to me. They answered all my questions and I feel very confident it will be a dry basement going forward. I highly recommend this company for any work that needs to be done to foundation, water issues, crawl space etc. Fantastic company!

I had TerraFirma foundations repair my crawl space issues, the 3 men that came out to do the job were very professional and cautious. Jorge, Juan B, and Manual J, did an exceptional job and Jorge explained everything that they were doing and showed me lots of pictures during the process. After the job was finished they made sure everything was cleaned and put back together. Than I received a call from the project manager Jonah, to make sure everything went well and he made sure I was happy with the job. I recommend TerraFirma to everyone!!!!!

Our experience with TerraFirma was exceptional from the very beginning. From lifting and leveling our front sidewalk; to stabilizing our garage foundation the experience was positive and the teams so efficient. Sammy our project manager was always available for questions and information. Thank you! Oscar C., Jorge J. And Diego you rock.

I reached out to TerraFirma Foundation Systems to have them come look at my foundation. They were able to get me on the schedule within the week. Seth showed up on time for the appointment and got right to business. He walked me through what he was going to do and what he was looking for. He was very professional and polite. He even took his shoes off outside everytime he had to come in the house. Which is a big deal to me. When he finished the inspection we sat down and went over all my options. The whole experience was easy and I didn't feel taken. I would highly recommend Seth and TerraFirma.

We all know home improvement is stressful. Seth from TerraFirma really helped out. He communicated along the way, called to let me know he would be arriving shortly, and just had the super calming energy to himself. That was helpful cuz dang, I'm intense, I admit it. Will definitely be calling him for any future foundation needs! Thanks Seth!

We had a great experience with Terra Firma. The quality of their work is absolutely top notch. They really know their stuff. Travis stopped by several times after work to check on our foundation, to make sure it was not getting worse while we waited for our scheduled day. Luis J, Tony, and Gustavo M did the work and they did a fantastic job. Even better, they installed a new vapor barrier free of charge, completely unprompted. Very satisfied.