TerraFirma
Basement Waterproofing in Olympia

I contracted Terrafirma to waterproof the crawlspace of our 1940s home. Jorge (the foreman), Jose and Fernando came out and did an excellent job. They had the work done in about a week and half and removed over 20 cu.yd. of dirt from underneath the house. Jorge gave us updates at the end of each day and let us know of their progress and the work yet to be done. His crew was friendly and professional and anyone to get them on their job will not be disappointed. After first receiving a quote from one of their competitors only to have them raise the price $10k just before the work began I went back to my second quote with Terrafirma and asked for a few changes, like the addition of a sump pump. Terrafirma not only delivered but in the end came in under their competitors original quote. They delivered where the competition could not and I will recommend them to friends, family and anyone looking for crawlspace/waterproofing work. Thank you Terrafirma!

Appreciate our service tech Jon S. We had scheduled an annual service check up on our sump pump system. Jon was friendly, communicated well, arrived when he said he would, spent time asking and answering all my questions. Made recommendations for service and pump and took his time to do the job right. Once our old system was replaced he showed us the updates and let us watch him stress test the new system. While we have had multiple contacts/engagements with TerraFirma since we bought our house in 2018, we have been most impressed with Jon and his overall level of service and knowledge and look forward to another year of a water free basement....even in the worst storm conditions! Thank you!

We had our crawl space waterproofed with a sump pump installed by TerraFirma. Our experience with this company was excellent. Sammy was our coordinator and kept us advised throughout the process in a very thorough and efficient way. Christian was the foreman in installation and Antonio and Jesse worked with him. They all were such hard working and super pleasant young men! They let us know what they were doing all the way through and cleaned up each day, leaving everything tidy. We are very satisfied with TerraFirma's work and recommend them highly!

Repairing issues in our foundation was a huge project for us. Their staff were prompt, professional, respectful and friendly. We are very happy with their work and working within a narrow crawlspace is not easy! I would recommend this company for your foundation weatherproofing needs.

Our 121 yr old home’s 1930 add-on had visible water damage that eroded the concrete foundation in one corner of our home. Upon initial inspection, the plan was to support that corner, replace some posts in the basement, and repair some pony wall framing. I got a couple of other bids and found TFFS to not only be comparable, but to also provide the security of a larger company’s resources. The day work was to begin, the crew realized our home’s situation was more complicated than initially realized. They brought in a specialist to assess the work needed and created a game plan, coordinating w a plumber and fitting us into their very busy schedule. They were able to do the work needed for our home without massive increases to our initial bid, and our floors no longer bounce and slope. Their crew communicated thoroughly throughout the entire process and cleaned up after themselves. The crawl space was leveled and plastic sheeting was in place. The only reason I’m giving this a 4star is because our initial project coordinator let us fall through the cracks when she took an extended leave of absence. However, they responded to my follow up inquiry professionally, promptly, and worked really hard to get our old home in the schedule. We feel much more secure about the health of our home and 100% recommend them.

Brought the TerraFirma folks in to waterproof the basement. Incredible job and service. Very professional crew (Antonio, Felipe, and Orion) who worked hard and explained every detail. The scope of the project changed slightly and the explanation was informative and made sense. Highly recommend.

This company was completely responsive to the situation I was having in my basement. They honored their warranty on their work!!!!! I have complete respect for a company that will honor their product, service, and their word. They were courteous, on time, very professional and attentive to the needs and concerns of their client. I highly recommend Terra Firma Foundation Systems, should you have a need for their service. Wonderful company. Wonderful people. Thank you for your service! Timari Davis

We were very pleased with the results of waterproofing our basement. James Taylor (foreman) and his crew (Byron Butler and Jonathon Heredia) did a great job! The communications and explanations that James provided were excellent, and the job even got done earlier than expected.

This review is based on the customer service. We had a water intrusion problem in our finished basement after excessive rain just before Christmas. We called around and TerraFirma was one of the few places that could send someone within a week. Travis came by and gave us his honest opinion and suggestions without cost. Options included digging up the basement and adding a sump, or doing some simple exterior projects to keep water from draining toward the foundation. I appreciate Travis providing us options that did not require TerraFirma. While we ended doing the exterior work to keep water away from the foundation, we would recommend them for their great customer service. If we ever have need for foundation repair, we would not hesitate to call them in the future.

Jorge and his colleagues Juan and Manuel did a really great job installing a sump pump and basement perimeter water collection system in our NE Portland home. As ours is a 99-year old home, they took great care to avoid damaging any “vintage” plumbing, and the result is a significant protection against water damage. Hard working, friendly guys, and I would highly recommend them!

We called TerraFirma with a pretty significant problem. We had just purchased a home and were a bit misled on a couple of items. The basement and crawlspace were mold infested (which we did know). What we did not know was that at times of the year, there would be some standing water in the crawlspace. We also didn't know that the drain from the sump pump was actually underwater (adjacent lake), nor did we know the pool backflushed into that same line and actually would enter the crawlspace whenever that process occured. The crawlspace was unvented and unconditioned....the perfect storm of BAD! Our goal was to first remediate the mold and then resolve the issues that allowed the mold to grow in the first place. Enter Terra Firma. Tulane and Terra Firma stood head and shoulders above every other company I spoke with. It wasn't jus that they were going to fix it- we literally walked through every step and every product-I knew what I was buying before we started. The crew was professional, on time and did exactly what they said they would do and in the time frame promised. With Terra Firma, we waterproofed and encapsulated our crawlspace, we insulated the crawlspace, we installed new sub floor drainage with new sump pumps with battery backup to lower the water table under the house (that now drains above the high water line), we installed new structural floor posts where others had rotted, we installed a bypass for the pool overflow and we installed dehumidification and we are in the process of now conditioning the space. Terra Firma led the way and did an excellent job both on the communication and on the installation (at the price originally quoted!). I would highly recommend this firm for anyone with complex and challenging crawlspace issues. Great work and fantastic team from start to finish! Bruce McKee

We chose TerraFirma to fix problems in our crawl space. We have a perimeter foundation with a post-and-pier system beneath the house. TerraFirma installed steel jacks where wooden posts had split. They also removed waterlogged tarps, soil, and insulation under our floor, then installed a waterproofing system that included a perimeter drain, two sump pumps, a dehumidifier, and a 120-mil encapsulation liner system. They also took care of all the coordination that was needed with an electrical contractor who had to come in and add circuits for the pumps (and do a few other things). The work took 6 long days of work by three TerraFirma crew members, each of whom were very diligent, communicated well, and did a good job cleaning up at the end of each day. (The team was Antonio who was the foreman, plus Jonathan and Riko.) I had lots of questions during the work that each of them answered well and to my satisfaction; they clearly were all very knowledgeable (not just the foreman). Also, the project manager (Jonah) did a great job addressing the many questions I had during the weeks before the crew showed up. This wasn't cheap work, but I felt we got good value and good service and now don't have to work around (and worry about) moisture and mold problems in the crawl space. We also had another crew from TerraFirma do some concrete leveling work, and I was really impressed at how well they addressed one particularly challenging slab that needed a major lift. I am a scientific consultant and in the client-service business, so I am pretty particular in my expectations of a contractor. TerraFirma met those expectations really well; I highly recommend this firm.