Service Area

Hello! I want to drop a good review for this company. They are pricey, but the quality is well worth it. Our foundation pinning, sump pump and ditch under house was done in 2 1/2 days time. The contractors were very professional, and kind. They let us know every detail. Thank you Terrafirma. Also special shout out to Bree the scheduling coordinator for giving clear instruction and guidance through this whole process.

Kelly and Brie and their crews were outstanding on all counts. Professional and easy to work with. Communication was at the forefront and willingness to review and walk through progress was outstanding. Highly recommend this team.

Seth is great! Very professional and showed us that he cared about all the issues we are having with our foundation. Seth was at my place for over six hours, trying to find issues and came up with solution. Seth made sure to sit down with us, and answered all of our questions which took over an hour and a half alone of just this discussions. I would highly recommend you to go to Seth with terra firma if you’re having foundation settling issues. He will work hard to provide you a solution and will answer any and all questions.

Josh came out and addressed concerns we had regarding our foundation. He was professional, courteous, and helpful. He provided us the information and understanding we needed for the present & future. Thanks again.

Terra Firma is a fantastic company! My wife and I recently moved into our new home and discovered problems with the foundation and drainage. We got a lot of recommendations for how great Terra Firma was so we decided to give them a call. From the first phone conversation with Ashley, the project coordinator, to the final walk-through we have been extremely happy with their work. Ashley Haney carefully listened when we explained our problem and confidently reassured us that Terra Firma would take care of everything. She was always available to answer any questions I had. Dan Lane came out to do the initial inspection and evaluation. He was knowledgeable, thorough, and very kind. As he explained the proposed job, he inspired our confidence in Terra Firma. Joel Montoya was the supervisor. He was here at the site almost every day. In addition to supervising, Joel also worked with the crew in a hands-on manner. Jorge Valencia was the foreman and his wonderful hard-working crew were Jose Valencia and Tarin. Jorge was AWESOME! He was careful, considerate, particular, and an excellent communicator. Luis & Sebastian installed the outside drains perfectly. They explained the process in an easy to understand way. Michael and Michael operated the excavator with skill and precision. Jorge and Joel communicated with us every step along the way. They made sure we understood what they were going to do and answered any questions we had. Jorge and his crew arrived on time every morning, and every evening when he left, Jorge debriefed us and explained what he had done that day and what he planned to do the next day. Their crew installed outdoor perimeter drains, added Smart Jacks, a support beam, encapsulated our crawl space, and added a dehumidifier. They cleaned up perfectly after the job was completed. Jorge used his artistic touch to make sure the yards were left in beautiful condition. He made our soggy side yard look so much better than it did before they started the job. He even laid sod to cover the lawn area that the excavator dug up. They all treated our home like it was their own home. They went above and beyond our expectations! Jorge, Joel, Jose, and Tarin along with Dan, Ashley, Luis, Sebastian, Michael, and Michael are top notch and we highly recommend them!!

I purchased two waterproofing systems from them a few years back. After the rain the past couple days its time to leave a glowing review. They did an interior drain in my basement and a separate drain tile system in my crawlspace. Both systems have been working flawlessly for 3 or 4 years now with zero water intrusion into my basement that I totally renovated after their install. They've also come out every year as promised for servicing. Thankful for connecting with them. After hearing the river of water enter into the pump and it go off every minute or so for nearly 12 hours yesterday, they deserve 5 stars. I would recommend them to anyone.

I reached out to TerraFirma Foundation Systems to have them come look at my foundation. They were able to get me on the schedule within the week. Seth showed up on time for the appointment and got right to business. He walked me through what he was going to do and what he was looking for. He was very professional and polite. He even took his shoes off outside everytime he had to come in the house. Which is a big deal to me. When he finished the inspection we sat down and went over all my options. The whole experience was easy and I didn't feel taken. I would highly recommend Seth and TerraFirma.

The crew that stabilized the back corner of my house was experienced, professional, efficient and communicative. Luke, Tyson and Kyle kept me informed on their progress, discussed recommended changes to the original work order, reviewed the results of their work and left the site clean.

DJ from Roseburg came to do an Annual Maintenance on humidifier and sump pump. He also inspected the encapsulation TerraFirma installed after flooding 7 years ago. He replaced battery, cleaned up and let me know we were on year 7 of a 10 of our annual inspection we had purchased at installation. Glad we chose that option as that has saved us money. DJ was on time, knowledgeable, professional and had a smile when he arrived and when he completed the job.

The best. Hands down. TerraFirma came out and inspected our leak in the basement and I couldn't be more impressed with the service. We are new homeowners and didn't know anything about how their system actually worked. Travis and his partner (sorry I didn't get your name!) took the time to explain how our system works and answered all of the questions we asked. 10/10 would recommend TerraFirma to anyone. *The leak was unrelated to the system TerraFirma put in, but they stuck around to answer questions anyways*

Marcus like all of the TerraFirma folks did a fantastic job! I can’t recommend him enough! Thanks!

Great experience and would hire them again.