Service Area

Very good contractor that stands behind their work and make sure customer is satisfied after the work is done. Highly recommend.

Great experience with scheduled maintenance. While I did have to schedule a few months out, communication leading up to and on the day of the appointment was helpful without being annoying. Jeff, the technician, was prompt, friendly and professional. He explained the service and completed it thoroughly and efficiently, leaving the area as tidy as it was before the service call. When the job was complete, he reviewed the services he'd provided and gave me logical suggestions to keep in mind going forward without pressuring me to purchase anything additional. I'm very satisfied with the experience.

Since the pandemic, my experiences with contractors has been mediocre at best. They cost more and do not do as good of a job. Generally they send poorly trained or overly busy employees . So it was very refreshing to have Schylar P. with TerraFirma come out and do such great work. Imagine having a contractor show up on time, being knowledgeable, and doing the work as promised in the timeframe given.

Crew was very polite and did a great job.

Had an awesome experience from start to finish. I initially worked with Tulane Seville whom helped me tremendously. Very friendly, professional, thorough & kind. He made the whole process go smoothly. Also Robert marciniak who did the foundation job was great! Hard working, pleasant & explained all the steps to my tenants & I. He even completed the job a day earlier than anticipated. Overall I’m so happy with Terra Firma & their employees. Thank you.

TerraFirma is a first rate company to do business with. The Personnel are knowledgeable, punctual and hard working with a first rate customer service.

Terra Firma Foundations did an excellent job encapsulating my Vancouver home’s crawl space: is now now clean, well-insulated, rodent-free and moisture-free. The crew was absolutely OUTSTANDING: Jorge Valencia plus Juan and Manuel. They worked in very cramped space with many obstacles (ductwork) to maneuver around, and they were skilled, efficient and a pleasure to work with. Five stars for the company and the crew. .

Great customer service. Worked through complicated scope change.

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical. I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem. Thanks Walt!!!

Very prompt on inspection and the team did a fantastic job leveling our home. The gals in the office were right on top of getting us scheduled right away. Thank you Terra Firma

My experience with Terra Firma was a very pleasant experience. Tony, Harley and Sebastian was easy to work with. They worked around my appointments so there was always someone here at the house if I was gone. All my questions were answered in full so I would understand the process. The salesman, Ryan Bothman was also easy to work with, very knowledgeable.

Project was completed with a very high level of quality and professionalism. The crew was awesome and answered a lot of questions associated with the project. I would highly recommend TerraFirma. Jonathan H, John M, Nathan A, Brad J.