Service Area

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

Would highly recommend these fellas. Had two separate guys out to our place (Sam, and Tulane), and they both killed it. They gave us total peace of mind in moving into our new home. They assured us that there was a solution to our foundation problems and gave us an excellent quote on the project. Definitely planning to go with these guys for this project.

I have hired many contractors over the year to do work on my 96 year old house. Some have been very good and some disappointing. The last major project was to encapsulate the crawl space under the house. I am delighted with the results and the work done by Nate and his crew. Nate should get a bonus for the superb way he managed the work. He kept me informed every step of the way, is very knowledgeable and kept the crew seemingly happy as they all worked so hard. When Nikki Deyman stepped in as the project manager she did a perfect job keeping the communication lines open so I was always in the loop with no surprises. I can't say enough about these two employees. Bottom line ... I would hire TeraFirma again.

TerraFirma was great to work with. The office staff kept me informed of any changes in the work date, and the onsite work crew was respectful and kept me informed of the progress on the project. The work crew cleaned up the worksite when needed and were very kind and respectful. I am happy with the finished project. Thank you to all at TerraFirma! I would highly recommend them.

My experience with the company was excellent from the person who assisted me over the phone (thanks to her, they managed to do business with me, she deserves a bonus), Jacob's evaluation, Sammy's phone call in Spanish, and Luis and his team's professional work. Having a 10-year warranty on the job it's a plus!

We had a great experience with Terra Firma. The quality of their work is absolutely top notch. They really know their stuff. Travis stopped by several times after work to check on our foundation, to make sure it was not getting worse while we waited for our scheduled day. Luis J, Tony, and Gustavo M did the work and they did a fantastic job. Even better, they installed a new vapor barrier free of charge, completely unprompted. Very satisfied.

My family moved recently from a hot, dry climate to the PNW. We were used to dealing with foundation problems typical of our area, but were completely unprepared for the moisture problems we encountered when we got here. Thank goodness we called TerraFirma! They helped us through a few very difficult rough spots while remaining responsive, informative, professional, and friendly. Most of all, they were dependable. They did exactly what they promised in every situation. Our special thanks to Zach, who was our first point of contact. Thank you also to Jake, Angel, Monica, and Colin who took exceptional care to ensure we were well-cared for. Thanks also to the great crews who worked long, hard hours to complete the work.

Had our patio leveled - entire experience could not have been better from estimate to completion. Ken the installer was knowledgeable, friendly and efficient - Happy to recommend TerraFirma !

Marcus was prompt, professional and very thorough! He did a very good job on the maintenance of our water pump system. He is definitly an asset to your company!

After all the rain last year, and expected rain this year we decided to do a full encapsulated crawl space. Fernando Barajas, Jorge, Chris, and Jonathan did an awesome job! They kept us informed when they found something unexpected and went, i believe, above and beyond what we were expecting!

Quinten, the service technician, did an amazing job of servicing the pumps and the dehumidifier, he thoroughly inspected the encapsulation system as well. He is very knowledgeable about the whole system and answered my questions. He gave some options for 'shipshape' warning system as well as 'Aspen Air 'purifier' both of which I intend to move forward with. Your company is fortunate to have hired this quality of personnel. I am equally satisfied with the original encapsulation crew.

TerraFirma did an excellent job resolving our foundation crawl space flooding problem. The TerraFirma crew (Louis, Jose, Jorge, Nick and James) we're friendly, polite, professional and very hard working. I highly recommend TerraFirma and would have them work for us again.