Service Area

I am very pleased with the completed work raising the back door porch entry, they were on time, very polite and professional, had all the tools and equipment to do the job.

Terra Firma did a great job at our home. We had a sump pump installed and they did it in a timely manner and were very professional.

The whole process was very simple. I had standing water under my house. Clay Carter came out right away, took a look, gave me an estimate and scheduled the work at a time that fit with my schedule. Katie Salazar in the office checked in thru every step to ensure the progress was to my satisfaction.The crew James Taylor, Chris Raycraft, Carter Dennis and Mikey Castaneda were excellent. They obviously do this alot. James explained the job to me thoroughly. They worked quickly and communicated with eachother respectfully; which I appreciate. They left my house, inside and out, cleaner that they found it. When my brother, a carreer Excavator Operator referred them to me, he said, " They're the best, don't even bother with anyone else". I believe him to be 100% correct.

Had a very good experience with TerraFirma. Got three bids, theirs was best by far, detailed, many pictures, explained exactly what work was to be done, a few options available on additional work. Work consisted of leveling three concrete walkway pads, each about 7'x4' with some complications due to a broken block. Communication by email or phone was quickly answered by the project manager, Sammy. Work day was scheduled well in advance, with a reminder sent a few days before. Exact arrival time was provided and they arrived on time. Excellent work team, two employees, Ken, foreman, and Zack, did the work exactly as laid out during the bid interview, took no longer than was expected. They were easy to talk to and were intent on ensuring we were happy with the results. Thanks for the good work and good experience. Excellent example of real service, good people.

Seth was amazing and really put in the work to figure out exactly what I needed done on my home. He was super knowledgeable and seemed to really care about my needs. I tried 4 company’s before terrafirma and will stop looking as I am sold on their ability and willingness to take care of my family and my home.

My home is situated on a hillside that slopes south to north and east to west. My foundation stem walls along with my concrete floor were sinking and my floor was out of level. Terra Firma came and sunk several tubes down fifty-seven feet to stabalize my stem wall footings and they injected foam in several areas of my concrete floor to make it level again. They did a fantastic job and they were thourough and left my home in the same condition before they began the work. The only complaint I have is that the estimator indicated that many of the cracks in the concrete floor would close up with the foam and they did not.

My family moved recently from a hot, dry climate to the PNW. We were used to dealing with foundation problems typical of our area, but were completely unprepared for the moisture problems we encountered when we got here. Thank goodness we called TerraFirma! They helped us through a few very difficult rough spots while remaining responsive, informative, professional, and friendly. Most of all, they were dependable. They did exactly what they promised in every situation. Our special thanks to Zach, who was our first point of contact. Thank you also to Jake, Angel, Monica, and Colin who took exceptional care to ensure we were well-cared for. Thanks also to the great crews who worked long, hard hours to complete the work.

TerraFirma just did an outstanding job for 3 days replacing 6 post and piers with wood rot with stronger metal posts and installing a metal support wall. The crew led by Brian was very helpful explaining the work and answering all of my many questions. Both Brian and Michael kept the basement space clean and orderly after each day of work and after completion of job. I would definitely recommend them and would hire them again if needed. My experience from the original sales/contract meeting with Ryan to the final completion of the job was positive and thorough. Good Work all!

Had a great experience. Bryna was my project manager and was amazing. She explained the process, the needed items to complete prior to work, and followed up once the job was completed. Casey was my installer and was highly competent and answered all of my many questions. He did a fabulous job re-leveling my back patio, which had settled since the home was built. He also leveled the walk on the side of my house and the front porch, which had also settled over the years. I am very pleased with the results and the value added back into my home.

Wow. Hiring TerraFirma is hands down the best decision I made in 2024. The team I worked with at TerraFirma is world class and able to take on hard technical challenges, tight timelines, and financial constraints - and DELIVER. I trust them with the wellbeing of my kids. They saved my house (literally!) My 100 year old house is funky and scares away 4 out of 5 contractors who will decline to bid b/c of technical challenges alone. In this case, I also had tight timelines and budget requirements that made this job just about the hardest I've heard of for a contractor to take on by 10x - and terrafirma pulled it off! Pulling this feat off was only possible by incredible team work within the company: The install teams by Nate and Rocky were amazing and were able to spot issues and route them to engineering on the ground, Sammy and her coordination team kept me in excellent communication, and Morgan was able to come up with options that would work for my constraints, requiring creativity to pull it all together. I was impressed with how EVERY single person in this company was empowered to make decisions and judgment calls - and at each point chose to work together to find solutions. It's easy for individuals on a team to say no - far far far harder to problem solve to say yes. Thank you TerraFirma.

Great customer service. Worked through complicated scope change.

Marcus today was excellent. Very professional and answered all my questions Terra Firma should be happy to have this employee as part of their team