Service Area

I love working with Sammy, she is always on target and very approachable. I was not at home to watch the workmen do the work so have no comments for now

Very happy with the results. The actual workers were tops. Only negative was the planning with the utilities. NW naturals said gas should have been turned off during lift.

Great job. The two foremen were helpful and very good reps for the company.

From the first very fair estimate given to the completion of the major house leveling project I am totally impressed. There communication was unbelievable. There crews answered my questions throughout the process and left the area better than it was when they started. They completely blew me away. If you want a good job at a more than fair price there it. Bree the project manger kept me informed and she did all the permits. Incredible!!!’

Tulane came out to give look at our project/assess what our next steps would be. To our delight, it wasn’t anything major. He was SO helpful, really knew his stuff and the information was so valuable. We can’t thank him enough and will absolutely use TerraFirma if we have any problems in the future.

We got an estimate on a leveling project from Noah last week. He was very competent, thorough, and knowledgeable. We enjoyed meeting and working with this personable young man.

My experience with Terra Firma was a very pleasant experience. Tony, Harley and Sebastian was easy to work with. They worked around my appointments so there was always someone here at the house if I was gone. All my questions were answered in full so I would understand the process. The salesman, Ryan Bothman was also easy to work with, very knowledgeable.

Jonathan, Jon, James. They were amazing they worked hard and fast did a great job cleaning. They finished sooner then expected cleaned our floors and washed and cleaned our front porch. Thank you for all your hard work.

I don’t usually do reviews but in this case people should know this is a first class company. Great communications and no selling you on something you don’t need. John was very professional, he spent time with us expanding what issues he did find, measured the level of the floors, inspected under the house and checked wall and foundation cracks. He also placed a blanket down to collect any dirt from entering and exiting the crawl space inside the house. I highly recommend John from the Eugene office and TerraFirma.

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

Zeck came to our home to do the yearly inspections. Was very efficient, explained all the inspections he preformed. We are very pleased with his explanations of everything. Very polite and a very nice person.

My driveway & patio had developed significant cracks that were becoming tripping hazards. After 4 estimates I chose this company because their property estimator was so comprehensive as he evaluated my concerns. Due to a probable communication issue my 1 day project required 2 more half days. Although unexpected, this experience became a fine reminder of the goodness of human beings as we all do the best we can during periods of unplanned labor & additional work hours. Such amazing customer service with respect and politeness to me as I hope I returned to them. Each workman and coordinator, Bree deserve a grand “thank you” for their caring regard for those they serve. They make everything right.