Service Area

Totally satisfying customer experience. Every aspect of job was professional and problem solved on our side yard sagging courtyard! Helical spears to save the day and years to come👍🏼 Silicon foam being applied To reinforce the erosion earth done very professionally. Nice friendly folks too!👍🏼 Highly recommend Terrafirma!!!!

Edit: Jan ‘26 Unfortunately this sump pump did not solve the problem after all, as water again came in after several days of hard rain. To be fair, TF did not guarantee a solution. I still think it is a good company but sadly my problem persists. Previous review from Nov 25 - Terra Firma installed a sump pump in my home that has solved my water incursion issues. This had been a problem for months. I had several different companies and professionals out to evaluate and try to solve the problem, from plumbers to leak detection companies and a few more. Most scratched their heads and said "this is a mystery." Terra Firma came up with this solution and it is working. I wanted to wait until we had significant rain to write this review - and after the past few days of pretty good rain, and no water coming in - I feel confident that the problem was solved. They were helpful, considerate and creative. They didn't try to sell me more than was needed. I recommend Terra Firma.

Jaden was prompt, professional and courteous. I would recommend him to anyone who requires his services.

The sales rep was super professional, courteous, punctual, and knowledgeable. His advice was very practical. I could tell his main concern was doing what was best for our needs, not simply doing what he could to make a sale. We feel very comfortable with his recommendations and look forward to working with them in the future. I highly recommend this company!

In short "WOW". Enough said. Living on the coast and sand moves with the rain at times. bought 8 yrs ago garage floor was sinking to one side. Finally called TerraFirma. What they did was amazing. lifted the floor as much as 4 inches in one section. As work was going on he explained what was happening with each step as I watched curiously. The wife was very reluctant to have them come now says we should have sooner. Even the patio door at the end of the garage works correctly now too. And something else I saw..... Customer Service is still alive and living in TerraFirma, Thank you to the TerraFirma people of Roseburg, Or. Salute to each and every one of them

Tech was so knowledgeable and great at explaining the process, very polite and a pleasure to work with. Thank you for such a positive experience!

We contracted with TerraFirma to ecapsulate And add sump pumps and a dehumidifier to our recently severely flooded crawl space in Eugene, Or. We got a couple of bids and TerraFirma seemed most representative of what we required. Andrew lead a team that competed the job one day earlier than required, was super professional and managed the effort very efficiently. He was supported by professional program coordination staff as well. He always kept us informed of status and also worked with the electricians to ensure we had proper outlet support for the pumps assemblies and dehumidifier. He also ensured that the Ship Shape application used for monitoring the associated hardware was installed and operating before finishing the job. I highly recommend TerraFirma for this kind of support and have already written an assessment of the evaluation and bidding process led by Tyler Landon.

Professional work at it’s finest! Great crew extremely knowledgeable!

Excellent team! Great attention to detail. Courteous, eager to please!

Professional, timely, effective, and reasonably priced. Andrew and his crew (Zack, Kayden, and Preston) did a great job and left the area [and the rest of the house] spotless. Recommend very highly.

Our problem was that our front yard had settled, taking parts of our huge concrete front porch and sidewalk down with it. We watched the cracks in the porch get wider every year, and the sidewalk sloped down and away from the house. TerraFirma evaluated our situation and explained what was happening around our house. Then they gave a very detailed explanation of how they would make the repairs - even what they could and could not do - complete with a video demonstration. The young man who showed up to do the work was very courteous and professional. It was fascinating watching portions of our porch and sidewalk being raised up, leveled, and the gaps coming together. We are very pleased with the end result and have recommended TerraFirma to others.

Excellent work, cleaned up the work site, made me a happy homeowner!