Service Area

Had them look under a house we had just purchased. Not only was he honest, but he told me about separate problems that the inspector missed! I will definitely use them when the need appears. Also, I have worked with them in the field. They do a great job, and work really hard!

The crew at the Vancouver, TerraFirma did a great job!! Jacob Iltis did a great job presenting several options to resolve the crawl space issues, the main focus was on a bouncy floor and we opted to install a new beam with screw jacks. Jorge Valencia and his crew, Juan and Manuel did a great job installing the beam and screw jacks. They communicated exactly what was going to happen and when. They put flooring protection down and did a nice job at cleaning up at the end. I highly recommend TerraFirma and the crew of Jorge, Juan and Manuel to get the job done. TerraFirma will be my first call if I have anymore issues.

***Please note -- I updated my review from 1 to 5 stars. Terra Firma took the initiative to reach out and assess any next steps needed to correct the problem. Trust is 100% restored knowing that if problems come up they will take any action needed to follow up. I will also say that the work they originally did was actually to code, and we agreed that the moisture problems arose due to the nonstandard setup of my dehumidifier, NOT because of errors in Terra Firma's work. Thank you Terra Firma.*** Unfortunately, I have to drop a negative review in the interest of warning other folks that their work has gone downhill. I previously had an excellent experience with Terra Firma for management of a water problem in my crawlspace. I hired them without question again for my current property for management of moisture issues, and I didn't check their work upon completion as thoroughly as I should have. Unfortunately, about 1 - 2 months after completion of work, I discovered a large mushroom growing out of one of the structural posts in my crawl/basement. On closer inspection, I noticed that the dehumidifier water discharge line they installed was dumping less than a foot away from my foundation, corresponding to the exact spot the mushroom was growing. Moisture was the exact problem they were supposed to fix, but now they have created a severe structural problem secondary to moisture with the dehumidifier line dumping large quantities of water right next to my foundation. In other words, they created the exact issue they were purporting to fix by collecting the moisture and depositing it into my foundation. Once fruiting bodies are growing out of wood, this is an indicator that the wood is severely compromised and the fungus network has grown extensively. I now have a very expensive and serious problem to fix. I called to let them know about the problem, not sure if I will hear back from the coordinator/ the team who did the work. I am not sure if I would trust them to fix the issue after the damage they have caused, but I would accept financial remediation. If they take steps to make things right, I would update my review. I would not hire Terra Firma again for any crawlspace work, be it structural or moisture related because of the big problem they have caused. Again, just would like to warn others.

Our 100-year-old home was in dire need of foundation repairs and structural improvements, so we contacted 3 companies for bids. Of the 3, TerraFirma was the only one to get back to us with a detailed proposal, cost estimate, and financing options. Although there were no guarantees that the proposed improvements would level our floors, that is exactly what happened. We are very pleased with the result and have peace of mind that our home is much safer now and for many years to come.

From bid to project completion, this team has been fantastic. Derek took the time during th ebid process to explain what I needed and why I needed it. He treated me like a compentent human and gave me the info necessary to make a good decision. The crew of guys who did the work were fantastic. It's never easy to have people in your home, but Aris, Fernando, and Tyler were hard-working, gracious, and willing to keep me informed about each stage of the process. This was a significant improvement over our former crawlspace techs and we couldn't be happier. Thanks, guys!

I had my annual crawl space inspection and would like to give five stars to Adam for his professionalism, courtesy and thoroughness in his approach to his job.

Casey and crew were on time, professional, and we couldn’t be more happy with the work they did for us. I would use them again in a heartbeat.

Outstanding recovery / consideration when determining that 2 of the 3 projects quoted by your estimator where beyond your capabilities.

It is very rare to find a company that is excellent from the very first encounter to the last phone call. Every person at Terra Firma has been attentive and kind, but most of all they have taken the time to explain their process and to do the highest quality work. The crews took pride in their work and knew their craft, answering my questions in a thorough manner. I felt compelled to write this very positive review because so many times only negative people take the time to express their opinions. This company lives up to their commercials and quality of work. They're local and we should all support this local business when we can.

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical. I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem. Thanks Walt!!!

Our house has had a few projects done with TerraFirma, everything has gone smoothly and should we need additional work in the future we will definitely give them a call to come and check it out.

The crew was timely. The beam work was done quickly. Neat and clean. Hardly knew they were there.