Service Area

This review is based on the customer service. We had a water intrusion problem in our finished basement after excessive rain just before Christmas. We called around and TerraFirma was one of the few places that could send someone within a week. Travis came by and gave us his honest opinion and suggestions without cost. Options included digging up the basement and adding a sump, or doing some simple exterior projects to keep water from draining toward the foundation. I appreciate Travis providing us options that did not require TerraFirma. While we ended doing the exterior work to keep water away from the foundation, we would recommend them for their great customer service. If we ever have need for foundation repair, we would not hesitate to call them in the future.

Great company to work with. Honest and up front the whole way through. I appreciate the time Seth took to explain each option to me. I would recommend using then if you have issues under your home...

You guys will be my first call if I need your services again. Thanks

from the time they gave us a bid until the job was done the company did a marvelous job. They gave me an estimate if I was to tear all the driveway out and replace the concrete, vs their technology. We are happy with the work and the cost savings.

Jeramie Sherman, along with Project Coordinator Kerri are really easy to work with. I had to cancel the first date and the next open time available was quite a ways off. They kept calling with cancelled appointments and finally we were able to agree on a date. Jeramie worked his butt off to resolve the issue with a very difficult tree belt situation. The patio in the back and the sidewalk in the front turned out great. I would not hesitate to use TerraFirma in the future.

Great job. The two foremen were helpful and very good reps for the company.

Friendly, punctual, & good workmanship. 👍

Great expedience, very knowledgeable and helpful .

Adam was here today doing our annual maintenance and inspection. Over the years that we’ve had inspections, Adam did by far the best ever. He did work that no others did, and fix things that needed fixing but never were before. Like the dehumidifier was moved to a much better location. And he cleaned out an area that had a round plastic container sunk deep into the ground that was full of dead mice. He foamed another area in the cement foundation where bugs were getting in. He did a very thorough job that I’m sure will make a big difference in what we call our “White Cave.” We were favorable impressed and ask that he does our annual inspection each year.

I am very pleased with the work performed on my home through terra firma. Morgan came in a timely manner for an estimate, and was very professional. and Amber was great with communication. The staff that did the work were awesome as well. Highly recommend terra firma

Bruce did an inspection on my home's crawlspace, and he was simply one of the best estimators/inspectors I've ever worked with. He took time to make sure I understood everything that was going on with my home (including showing me pictures of all areas of concern) and provided me with some very well informed options on how I might address them. Great experience!

Update: Robert and Jacob showed up and fixed my sagging kitchen floor. Punctual, professional, thorough, fast! Highly recommend TerraFirma to anyone needing foundation services. Overall total experience was top notch!! Thank you TF!! Noah arrived punctually and impressed from the get-go! He was here for an estimate visit and began with the explanation of how the appointment would be performed He was very thorough in explaining every detail and options available to me. Although I have not committed, Noah’s professionalism and knowledge were on point and I am definitely going to consider using Terra Firma for my sagging kitchen floor. Stay tuned…