Service Area

Zack, Andrew and Joey showed up every day by 8:30, worked their butts off & always left a clean work site... totally 5 stars for these guys. There was a 4th workerbee, but I never got his name & he was great too!

Noah with TerraFirma is very knowledgeable and walked us through all options. Answered our questions and I greatly appreciate all the visuals for options presented. I would recommend Noah to work with!

I had a sump pump installed and these guys were fantastic from start of project to finish. Mychelle answered all my questions, Andrew and team were punctual, professional and got the job done fast, plus no mess. Thanks guys.

We got an estimate on a leveling project from Noah last week. He was very competent, thorough, and knowledgeable. We enjoyed meeting and working with this personable young man.

Great expedience, very knowledgeable and helpful .

We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.

Great service from all involved; from the appraiser, the office and crew. Thanks especially to Dennis and Travis.

Skyler's performance on our driveway project was exceptional. He provided a clear explanation of the planned work and accommodated our needs by working around the 5th wheel's relocation. The outcome exceeded our initial expectations. We are very pleased with the results.

The Terra Firma team of Luis Juarez, Jose V., and Jorge D. were very dedicated and thorough in the crawl space encapsulation project at our home. They worked long hours to get the project done well and on time- as promised.

If you hire this company to put sump pumps in your basement, make sure you know exactly where they are going to put them and where the pipes that will pump the water outside will be coming out of your house. Even though one guy gives you a diagram ahead of time, that doesn’t mean the guy actually doing the work follows it. One sump pump was put in our basement just as we expected. The second one was not. We provided new electrical outlets dedicated for use to the sump pumps. The second pump now has cords hanging in mid air barely reaching the new plugs because that pump was not put where they told us it would be. Also, the pipes that take the water away from the house, we expected those to go through the foundation, not through the expensive cedar siding and be exposed on the front of our house! I was horrified to see those holes and said so. My husband redirected them to drill through the foundation so the pipes could not be seen once the work was done. They did that, but now we are left with holes to repair. They did not offer to repair them. The young men who did the work were kind and respectful and did what they thought were expected of them, but if you hire this company, make sure you know exactly where they are going to put everything and not assume anything even if you have a diagram!

We had a complete encapsulation of our crawl space and sump pump and humidifier system installed. The young men who did the work were very professional. Antonio was the project manager and he was fantastic. Answered questions, explained the process, and made sure we were ok with what they were doing. They showed up at the time designated and called if they would be late. Communication was very good. Shout out to his helpers, Daniel, Jesse, and Kameron. At the end of the project they cleaned up the workspace and made sure things were left like it was before project. Thanks guys.

Very good experience from day 1. They ended up not needing one of the permits or a window brace like originally planned, of which both items were credited back to me. The installation crew was professional, efficient, and more than tolerant explaining all the little details of what they were doing while I watched the process. I really like that they live streamed their engineers the entire time for QC, and even had a third party review inspection. I chose TerraFirma over 3 other companies for the warranty terms and for them being a long established Oregon local business, and I am very happy with their work and crew. I hope to not have any future structural repairs done but if I do, I will 1000% hire them again. Thanks!

Great work from James and his crew! Thanks to Morgan, David and Hilary for the additional assistance. These folks went above and beyond also fixing a lock on a sliding glass door as well as installing 20 piers and 4 smart jacks for the residence. Very thorough evaluation initially from Morgan which is why I chose TF over their main rivals who just breezed through the place in 30 mins or so. Morgan spent nearly 2 hours after taking measurements and showing me detailed videos about the bedrock and clay deposits under all these houses in W. Eugene. House feels solid now! These work crews they have make rapid progress and stick to their time estimate which frankly seemed doubtful at the end of day 2 of 6. But sure enough they were all tidied up and done by mid day of day 6, just amazing!

Good job it looks great and I would definitely recommend your company

Mr. Stanford did a thorough inspection of our crawlspace and gave us the honest opinion that very little needed to be addressed. He was very professional and clearly very experienced. This was after a competitor came out and tried to convince us we needed an $18,000 encapsulation.

Quoted me $80k for proprietary solutions to some problems I do have, and some I don’t actually have. Took a bunch of pictures, showed them to me, but conveniently never sent them to me and thought it was weird I asked for the proposals to be emailed to me. I decided to get a few other opinions and boy am I glad I did. Lying to me is one thing, but doubling down on the phone when you call me to ask if I’ve had time to consider scheduling the work is another. I vote with my wallet and I have zero respect for a company that uses scare tactics or attempts to fudge the truth when they think the consumer isn’t educated enough on the subject to put two and two together. Being a homeowner is hard and expensive enough… but then you have to navigate whether or not someone is trying to help you or empty your wallet for commission. This was arguably a worse experience than being a woman at the car dealership. No, I am not interested in purchasing blinker fluid… Edit: With a continuous improvement mindset, I do appreciate someone at Terra Firma reaching out to me directly to understand the details of my experience so they could work to resolve internally.

Jayden inspected my house and gave a thorough report of the findings. I’m very happy with the service, and would call again if needed.

Seth has made this process so streamlined and time efficient. I was concerned about my foundation issue, however he was able to assess the issue and present a viable solution with ease. He explained what had occurred and how to fix/ prevent such issues in the future in a way that left me informed and empowered to make informed decisions about going forward. He and his team has been prompt with communications and even sent photo updates of the work being complete, as I was out of town at the time. I really appreciated Seth going out of his way to make this the best experience possible, taking pride in his work and putting in the extra effort.

Very professional hardworking crew that put my sub pump in. Told me what they were going to do, kept the work area clean and had the job completed in a timely manner. Would highly recommend them.

Skylar did a great job saving our concrete deck that was cracking. It feels much more stable. He explained the process and got it done. Left the area spotless

Jason came out and worked on my sump underneath my house. He did a great job and everything was OK. Thank you Jason.

The foreman was very detailed oriented, gave good consideration to the job, and was very easy to work with. The work done was excellent and the crew left the work site in better condition than what they started with.

They did a very professional job.when there was a small problem a month later they returned and set it right at no additional charge. Punctual, Professional and Prompt.

The crew that stabilized the back corner of my house was experienced, professional, efficient and communicative. Luke, Tyson and Kyle kept me informed on their progress, discussed recommended changes to the original work order, reviewed the results of their work and left the site clean.

Seth came out today to check under my house to give an assessment on ways I can improve my foundation for earthquake protection. He was awesome. He was on time and very personable. He explained things (with pictures) very clearly and answered all my questions. I was very impressed. 🙂

We had concerns about the foundation and flooring of the home due to water and moisture in the crawl space. Walt, out of the Roseburg office was very responsive and timely with accurate information for our situation. Ultimately, we decided on crawl space encapsulation. The bid was easy to read and laid out a comprehensive work plan for our home. They were also able to meet our scheduling needs for the timeline of our project.

Contracted for sidewalk and patio leveling and Crack repair. Schylar being the person in charge. Very professional and provided excellent results with final product.

Both crew's were on time. The crawlspace crew put down plastic from the front door to the crawlspace entrance in a bedroom. Work was completed on time, our closet doors reattached and the areas they worked in or went through left clean and tidy. The sidewalk crew completed their work in a day and even patched a crack we had forgotten to mention to the estimator. If TerraFirma also did crawlspace insulation, that would have been great, but I had to find another company for the insulation.

This is our 2nd time to use Terra Firma and we can't recommend them highly enough. They had lifted our sunken front porch and driveway a few years ago. So when we were having bad odors and mice infestation in our crawl space we didn't hesitate to call Terra Firma. They sent the best design specialist Derek Ryan and the best crew ever to encapsulate it! Such hard-working, professional, respectful young men. Foreman Luis kept us informed and answered all questions. Actually all of them could knowledgeably answer our questions. It took them all week and Brad, Jorge and Jose. They worked their tails off! We couldn't be more pleased.

Jorge and Juan came out to fix the discharge line. Both were very professional and sweet. Two of the best guys I have ever come across! Cherry on top was that my dogs really liked them, the guys did not mind that the dogs were being nosy, matter of fact they took the time to interact with them, not many people do. If ever anything needs to be fixed I highly recommend asking for them to do the job. Thank you so much for employing such kind and capable, respectful people.

We worked with Seth Cunningham from Terra Firma in Tacoma and he was a consummate professional throughout the entire process. We recently decided to sell the home and Seth offered to speak with the buyers about the work they did and the transferable warranty. This gave the buyers the confidence to move forward with the purchase. Many thanks Seth!

We had Tyler from TerraFirma come out to bid fixing a standing water issue in our crawlspace. He was thorough (crawled the entire crawlspace), knowledgeable and responsive to questions. As a real estate agent having access to good contractors is vital, and his professionalism has placed TerraFirma solidly on our short list.

This was our 2nd time using Terrafirma & we were satisfied with the work of Antonio, Jesse & Kamron. Antonio called us when they would arrive & apologized for being little late. They were done with our project…just as they promised. They also took time to walk through the project & answer our questions beforehand. And, they walked us through afterwards. They did a great job. Also, they tidied up after the project t was done. I would definitely recommend them to others because I trust their work.

Giovanni and his crew were very professional. They showed up on time both days and got the job done on schedule. Giovanni carefully reviewed with us the work to be done before starting. At the completion on the job he reviewed what they had done. Giovanni was great to work with. He was very personable and had excellent communication skills.

Very impressed with the person who came and did a thorough inspection. He provided multiple options and estimates. I had a few jacks placed under the house after noticing structural changes in my home. The team that came to do the repairs worked so well together, didn’t make a mess and were very professional. I was happy with everyone I worked with.

excellent customer services, excellent communication and services, the Best in the northwest

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical. I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem. Thanks Walt!!!

Terra firma Oregon City Completed my basement waterproofing project. I want to give a shout out to Antonio , Kameron, Jesse For doing a very fast and efficient job Completing my waterproofing system.

Bailey came out to do an inspection of our foundation to let us know what shape it was in and what kind of work might need to be done. He was thorough and honest about the condition of our foundation so we could make informed decisions about next steps with our property.

No clue if the job ws done technically perfect or not. Hopefully, I will never know (no earthquacks). they kept me well informed, were prompt, polite and left no mess.