Service Area

TerraFirma was there when they said they would be there. Their staff are always very professional, knowledgeable and enjoyable to talk to.

Andrew, Zach, and Brent arrived and completed the job on time. They worked with our old house’s existing flooring.

These guys were great! Aris, Rom and Scotty showed up on time, cleaned up after themselves and communicated well during the project.

Excellent work on transforming crawl space. The experience with Terra Firma was outstanding from our first meeting with the technical specialist Andrew Fry through the completion of the project. The work crew was courteous and professional and did a fine job. Thank you Terra Firma!

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

Estimator, installer, and office communications staff were all great. Each person kept me well informed and up to date on progress. I have recommended Terra Firma to neighbors who may need help.

My home is situated on a hillside that slopes south to north and east to west. My foundation stem walls along with my concrete floor were sinking and my floor was out of level. Terra Firma came and sunk several tubes down fifty-seven feet to stabalize my stem wall footings and they injected foam in several areas of my concrete floor to make it level again. They did a fantastic job and they were thourough and left my home in the same condition before they began the work. The only complaint I have is that the estimator indicated that many of the cracks in the concrete floor would close up with the foam and they did not.

Excellent team! Great attention to detail. Courteous, eager to please!

Job was on time, on budget, explained completely at each step and the crew (Jose H, Matt A, Ivan, Steven and Manuel) were meticulously clean through each day and cleaning up at the end of the week. Great experience overall, highly recommend.

Phillipe oversaw the crew- he was tremendous! Thanks all!

Brian came out and gave such an honest report. He was stellar to work with, and if we have any further problems,Terra Firma has my business.

So we had Jorge, Juan, and Brad do an encapsulation of our basement crawl space and they did an amazing job. The area they had to literally crawl around in to complete the work was incredibly tight yet they completed their work without complaint and with style. It looks great! The work these guys had to do was tough, give these men a raise! They earned it!

We had Jason back this year for another service. He is the best guy super informative can’t wait to have him back next year.
We have had our pump system for a little over a year now, the winter before we had up to over 1 ft of water under our house, this last winter nothing it was bone dry.
I can’t say enough good about your company.
We just had Jason out to do the first service on it and what a guy, he showed me how to check a couple things on the up coming season.
We will definitely have Jason back next year to do our service again that guy is an asset to your company!
Thank you
Satisfied Customer

I was referred to John from Terra Firma when I was looking to have our foundation inspected. John was very friendly and knowledgable and came out to our house to measure and inspect everything. In the end he was able to put our mind at ease and did a great job of explaining different scenarios and what he was looking for.

John even inspected the crawlspace while he was out and provided great feedback there as well. Overall we got a lot of good information and never felt as though we were being pushed into unnecessary services.

I will certainly be reaching out to Terra Firma for any future needs!

Everyone, from the job estimator and office staff to that guys that repaired my foundation/driveway and installed the earthquake mitigation system, were very professional and courteous. Very happy with the final result!

They make it all easy. Not just good work, they have great process. I do recommend this group of people highly.

I met with Walt Bateman this week to discuss an issue I have that sounded like TerraFirma was a good place to look for a professional opinion. Walt shared his expertise and extensive knowledge of about 30 years of experience in the Eugene / Springfield area regarding geotechnical and residential construction issues and solutions to foundation and concrete structural issues in our wet environment. We discussed a variety of potential alternatives and he left me a relatively easy and cost effective solution for my project. I was very pleased to meet Walt and happy with his response just one day after contacting TerraFirma. I highly recommend Walt as an honest straight shooting guy and happy to get his opinion for my project. Thanks to Walt and TerraFirma, Steve Z, Springfield, OR.

Fantastic job leveling out settled patio concrete slabs. Very efficient work done in about 4 hours. One area had a 2” trip hazard between slabs, now nothing! 5 year guarantee but should last 80 years

Very thorough and informative.

Sam was able to provide an excellent inspection and honest report of my crawlspace waterproofing needs. Didn’t feel rushed or pressured. Was able to educate me to better understand the issues and risks. Thank you so much Sam

Excellent experience with TerraFirma. Noah Bryant arrived on time, sent a helpful reminder, and spent nearly 3 hours thoroughly inspecting inside and outside. He took photos, clearly explained crawl space issues, and offered honest recommendations with options—no pressure. Very professional and sincere. Highly recommend!

Bailey was timely and thorough in his assessment, estimate, and reporting on my inquiry about a foundation crack. Although I decided not to have any work done at this time I was pleased with their service.

We recently had two wall systems installed for two homes in our HOA. While there were some scheduling challenges along the way, Rocky was incredibly supportive and accommodating, ensuring the entire experience was handled with care and professionalism.

He truly went above and beyond to make sure the work was completed with exceptional craftsmanship and attention to detail. I highly recommend TerraFirma, and especially want to recognize Rocky and his partner Harley for the outstanding job they did.

I was pleased with the work of the technician, Schylar. He arrived on time, explained the process, answered my questions, completed the work and conducted a final review with me. He was able to level out a slab floor on an outbuilding with excellent results. Schylar also did a thorough job cleaning up at the end. He also saved me a considerable sum of money by not performing work that was unnecessary. Thank you!

Appeared on time and finished early. Everything done to satisfaction

I am very pleased with the completed work raising the back door porch entry, they were on time, very polite and professional, had all the tools and equipment to do the job.

I had Bailey come out to do an estimate for crawlspace encapsulation and some drainage work in the basement. Bailey spent 2 hours at the house and on the phone with me in total (not counting the work he did on his own), doing a very thorough work up of the house and patiently explaining what my options were, and what might be better for my renovation contractor to do. I really appreciated Bailey's willingness to think through different options - some that didn't include work for his company - and teach me about crawlspaces!

The Terra Firma team of Luis Juarez, Jose V., and Jorge D. were very dedicated and thorough in the crawl space encapsulation project at our home. They worked long hours to get the project done well and on time- as promised.

Great service from all involved; from the appraiser, the office and crew. Thanks especially to Dennis and Travis.

Very pleased with job done. The young man that did the work deserves all the credit. Prompt & professional.

Jorge and Juan came out to fix the discharge line. Both were very professional and sweet. Two of the best guys I have ever come across! Cherry on top was that my dogs really liked them, the guys did not mind that the dogs were being nosy, matter of fact they took the time to interact with them, not many people do.
If ever anything needs to be fixed I highly recommend asking for them to do the job. Thank you so much for employing such kind and capable, respectful people.

It took awhile to schedule due to them not having enough employees to cover Oregon and Washington. We had this done 10 yrs ago by them to the part that needed it and back then they didn’t tell us that the rest of the house could shift. I wish back then they could’ve put the piers all around the house so all they would have to do is just adjusted it because this time around the expense to do the whole house was something we didn’t expect and opted to do the part that really needed it the most. When we do sell our home, this will be something that we will have to disclose.

They did a very professional job.when there was a small problem a month later they returned and set it right at no additional charge. Punctual, Professional and Prompt.

The crew that stabilized the back corner of my house was experienced, professional, efficient and communicative. Luke, Tyson and Kyle kept me informed on their progress, discussed recommended changes to the original work order, reviewed the results of their work and left the site clean.

Inspector Elijah was on time when he said he was going to be there was very prompt and personable. I feel like did a very thorough inspection of my crawlspace.

Bailey came out to do an inspection of our foundation to let us know what shape it was in and what kind of work might need to be done. He was thorough and honest about the condition of our foundation so we could make informed decisions about next steps with our property.

Had Walt come out to Corvallis to assess our concrete slab foundation and he was very knowledgeable of everything he observed surrounding the home's foundation. He took time to understand our concerns and provided us with his solution to our problem. We ended up having a structural engineer come out to asses our home and get his recommendation on if the work was needed.

Although we ended up not needing to have the work done, the structural engineer said that Walt's estimate on the work needed to fix the problem was correct and if our house truly needed it, then he would have recommended the exact same work be done.

In the future, if we have any other concrete/foundation projects around the property, we will definitely be calling Walt again.

Zack, Andrew and Joey showed up every day by 8:30, worked their butts off & always left a clean work site... totally 5 stars for these guys. There was a 4th workerbee, but I never got his name & he was great too!

The crew that did the work were great and did a GREAT JOB.

James and his crew were efficient, kind, and exceeded my expectations. My foundation was needed piers both outside and in the basement, yet they were quick and cleaned up. I even noticed a change in my home’s interior when it was fixed! Cracks closed up. They took care of the whole process, including permits and inspections. And, James communicated, including walking me through, clearly listening to my responses.

I recommend TerraFirma, especially James who was the foreman on my job, especially to those who want to be respected, want to understand what is happening, and want good communication throughout the job.

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical.
I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem.

Thanks Walt!!!