Service Area

I reached out to TerraFirma for my foundation work. Although we ended up going in a different direction, I was very impressed with Bailey and his professionalism throughout the process. He was prompt, courteous, and took the time to thoroughly explain the issues and possible solutions. His knowledge and honesty gave me confidence in his expertise, and I would definitely consider him for future projects or recommend him to others looking for foundation services.

Just a real pleasure to do business with. The System Design Specialist is very professional. And very thorough. Hailey Newman Is AAA+++ amazing! Everything explained in easy to understand terms. I really could not feel more confident about my issues and my options.

The TerraFirma team did a fantastic job. I was impressed with how well they documented the project plan with photos, detailed notes and measurements. It really gave me a good understanding of what to expect. The crew conducted their work professionally and in spite of the poor weather conditions, did an above and beyond job in ensuring minimal, in any, mess was left after the job. To date, the solution they implemented in my crawlspace has been effective and I no longer feel the need to worry about water collecting in my crawlspace.

TerraFirma just did an outstanding job for 3 days replacing 6 post and piers with wood rot with stronger metal posts and installing a metal support wall. The crew led by Brian was very helpful explaining the work and answering all of my many questions. Both Brian and Michael kept the basement space clean and orderly after each day of work and after completion of job. I would definitely recommend them and would hire them again if needed. My experience from the original sales/contract meeting with Ryan to the final completion of the job was positive and thorough. Good Work all!

Our experience with TerraFirma was great from beginning to end. They were very fast, efficient, clean and courteous. We had the crawlspace encapsulated and our whole house smells and feel better. No more mold and bowed floorboards. And they were cheaper than the competitors. Thanks, guys.

Jorge, Juan and Manuel did an amazing job. They were punctual, they completed the job in exactly the agreed time and left the job site clean. We couldn't ask for more.

So pleased with the total experience. We were provided with expert analysis of how to achieve stabilization of a concrete slab. Coordination between sales, planning and production was excellent. Technician was very proficient and friendly.

These very professional young gentleman did an outstanding job above and beyond what I had expected. The fact that they could fix my concrete slab save me 10 grand in tearing it out and doing it all over. I would recommend these guys in a heartbeat!

Jorge, Juan, and Christian did an amazing job. Professional, fast, and easy.

After existing with a sloping, tilted front porch slab for over 10 years, I did some idle searching & stumbled onto the solution provided by TerraFirma. I read what they offered, then did a targeted search, as well as research into the alternative solutions available, now that I knew there was something out there to address my slab problem. TerraFirma's solution sounded to be the best available, so I requested an on-site visit. That was scheduled & we met as agreed. He reviewed the work to be done, then explained the process that would be followed to correct the problem, along with what to expect afterward. I was given an estimate, which I accepted. I was soon contacted by the office in Roseburg, to make an appointment, 2 or 3 months out, due to their heavy workload. When the time came, they showed up on schedule & got to work. Using a long hose from the truck & specialty tools designed specifically for the task, they made the necessary cylindrical holes at the locations determined to be optimal, then began the actual releveling process. It took about 4 hours, from start to finish, & the slab was back in position, with a guarantee that it would remain stable, within limits, for the length of the guarantee. I had prepared myself to follow up immediately to do the necessary cosmetic repairs to return the appearance back to what it was before the subsidence began, but was happily surprised to find that the only thing necessary was to replace some trim I'd found necessary to remove when the sinking began... less than an hour's work. As to the surface appearance of the slab, they had drilled far fewer holes than I expected & the appearance when they were done was such that they were barely visible & only nominally so, at that. Yes, I was very happy with the results.

Terra Firma was really great to work with from our first meeting to the completion of the project. Hannah was our project designer, Kevin G. was our foreman, and Zach F. and Dorian assisted and all did a great job! Due to the cost of the project, we had to make a number of modifications along the way. And once they completed the demolition, they had to make another modification. However, their communication was great and they finished the project right on time and they did great, high quality work. I would definitely recommend Terra Firma for your basement issues.

Great service, quick, efficient and very nice. Very nicely done.