Service Area

Excellent customer service. Job performed as described. Excellent people to work with.

This review is based on the customer service. We had a water intrusion problem in our finished basement after excessive rain just before Christmas. We called around and TerraFirma was one of the few places that could send someone within a week. Travis came by and gave us his honest opinion and suggestions without cost. Options included digging up the basement and adding a sump, or doing some simple exterior projects to keep water from draining toward the foundation. I appreciate Travis providing us options that did not require TerraFirma. While we ended doing the exterior work to keep water away from the foundation, we would recommend them for their great customer service. If we ever have need for foundation repair, we would not hesitate to call them in the future.

A very positive experience with TerraFirma. My garage floor was slowly sinking, so they said they could stabilize it. First off, I had to reschedule numerous times due to various life events. Sammy the Project Manager worked with me and was flexible. Everything was explained clearly to me, the job was completed quickly, and they appeared to do a very professional job. I would certainly work with them again for any foundation issues.

Antonio, Jesse and Kamron did a very thorough job on leveling my manufactured home. They were very professional in the process and now my doors and windows operate like they should. Gentlemen, I want to congratulate you on a job well done. Thank you, Cameron Gibson

They worked together very well. Polite to me. Answered my questions has they were working. Cleaned up their "mess".

Sam was amazing. He provided 4 different options and let me know the price ranges to work with my budget.

This company is pretty amazing, I can't state that enough. We had a flooded crawl space with torn soggy ducts lying in the dirt. I think they've sent around ten people over the course of the project: Antonio, Jonathan, Robert, Fernando, Christian, Jesse, Jorge, and others. They've done an excellent job. Our kid has asthma, that's why. This past year he's had far fewer asthma attacks. IMO it was well worth it.

Extremely professional, and above and beyond in their work.

From the planning and estimate to the final finished work, competence and courtesy were the norm. Rescheduling when there were delays was somewhat lengthy

Job turned out great,all employees top notch,Andrew the installer was a true pleasure to work with!

Being my first home, I went into it knowing my foundation would need extra care. The TerraFirma team was amazing and very personable. I mean everyone to included, customer service when you call for an appointment, to the initial inspection, and Shea calling to make the appointment. I had Collin as the lead for my home and, he made it happen. Couldn't have had a better group be so professional and kind. Makes all the difference. Glad I was able to find these guys. Highly recommend. 🎉🎉🎉

Jorge and his team did a great job in my crawlspace replacing 40-year-old cracked wood support posts with TerraFirma's SmarkJack posts. Jorge was kind, respectful, knowledgeable and thorough, always keeping me informed as to exactly what he and his team were doing and how long it would take, plus having me check on their work. Thank you for the excellent service.