Service Area

Our problem was that our front yard had settled, taking parts of our huge concrete front porch and sidewalk down with it. We watched the cracks in the porch get wider every year, and the sidewalk sloped down and away from the house. TerraFirma evaluated our situation and explained what was happening around our house. Then they gave a very detailed explanation of how they would make the repairs - even what they could and could not do - complete with a video demonstration. The young man who showed up to do the work was very courteous and professional. It was fascinating watching portions of our porch and sidewalk being raised up, leveled, and the gaps coming together. We are very pleased with the end result and have recommended TerraFirma to others.

We have a lot of exposed aggregate concrete with many of the pieces that had become off level after 40 years. Terra Firma was the most cost effective option available to level out the existing concrete. I met with their representative and walked through the project. On the scheduled date they showed up on time and spent most the day working to level and adjust the concrete which worked on 98% of the pieces; I knew there may be some pieces that may not be able to be corrected and I accepted that premise going in. The crew worked diligently and did a great job overall! Total material used (foam) was more than had been contracted but Terra Firma agreed to split the difference with me to reduce that extra cost which I thought was a generous offer. I highly recommend Terra Firma for concrete leveling services!

I hired TerraFirma to raise a portion of my house and waterproof my basement as well as pouring a new concrete floor in the basement. We ran into a few obstacles, but Ryan the project lead was able to quickly address the issues and keep everything on schedule. The TerraFirma team was able to work with my general contractor to make sure that the subsequent remodel of my kitchen and basement was able to go ahead as planned.

I was pleased with the work of the technician, Schylar. He arrived on time, explained the process, answered my questions, completed the work and conducted a final review with me. He was able to level out a slab floor on an outbuilding with excellent results. Schylar also did a thorough job cleaning up at the end. He also saved me a considerable sum of money by not performing work that was unnecessary. Thank you!

Prompt and great staff. hoping all will stay put and level.

Gave me a really reasonable solution to our foundation issue. Great communicators. Easy to work with.

This review is based on the customer service. We had a water intrusion problem in our finished basement after excessive rain just before Christmas. We called around and TerraFirma was one of the few places that could send someone within a week. Travis came by and gave us his honest opinion and suggestions without cost. Options included digging up the basement and adding a sump, or doing some simple exterior projects to keep water from draining toward the foundation. I appreciate Travis providing us options that did not require TerraFirma. While we ended doing the exterior work to keep water away from the foundation, we would recommend them for their great customer service. If we ever have need for foundation repair, we would not hesitate to call them in the future.

We are very pleased with the job that Mike & his crew did on stabilizing our fireplace. Fixed the problem and cleaned up the site well.

Very professional and hardworking company. Timely communication and they stand behind their work!

I reached out to TerraFirma Foundation Systems to have them come look at my foundation. They were able to get me on the schedule within the week. Seth showed up on time for the appointment and got right to business. He walked me through what he was going to do and what he was looking for. He was very professional and polite. He even took his shoes off outside everytime he had to come in the house. Which is a big deal to me. When he finished the inspection we sat down and went over all my options. The whole experience was easy and I didn't feel taken. I would highly recommend Seth and TerraFirma.

We had the pleasure of working with Samuel Bryant, System Design Specialist at TERRAFIRMA, who provided us with a complimentary foundation and crawlspace inspection along with detailed repair estimates. Samuel was highly professional, knowledgeable, and responsive throughout the entire process. He delivered a comprehensive inspection report and repair design that clearly outlined the property’s condition and potential issues. His thorough assessment gave us valuable insight during our home-buying decision and helped us better understand the risks and costs involved. We greatly appreciated the time, expertise, and attention to detail that Samuel and TERRAFIRMA provided. Their excellent service and professionalism left a strong impression on us, and we will not hesitate to reach out to them again for future foundation or crawlspace needs. Highly recommended!

Every person I had contact with was fabulous. Pretty fair price too