Service Area

On time, made effort to communicate clearly and answer all my questions. Double-checked the work.

We are extremely satisfied with our TerraFirma experience! We had a street tree that had wrecked our sidewalk. Lauren was prompt, very thorough and professional with her initial assessment and estimate. Jonathan, our project manager, was very responsive, helpful, and communicative and set everything up with us, his team, and our arborist seamlessly. When the project day arrived, Kevin the site foreman was amazing - he called to give us an ETA, arrived on time, was very thorough and transparent, communicative and respectful of our space. His team got straight to work and worked efficiently as a team. The crew, Jake, Brent, and Alex were all extremely knowledgeable, skillful, polite, and cooperated well to get the work done quickly. They were all very informed about the project’s plans and worked well alongside the arborist when he arrived to grind out the tree roots so they could set their forms. We had a substantial setback due to the arborist accidentally knicking a water hose, but the TerraFirma crew acted fast and took charge. They quickly problem-solved with the arborist and handled it, and checked back in to make sure things had been resolved to our liking before moving ahead. At the end of the first day, they even hauled a small pile of rubble we had in our driveway from an unrelated project. Amazing! On the second day, Kevin’s crew arrived promptly once again and in good spirits. They quickly poured the sidewalk and it now looks exceptionally smooth, clean, and exactly what we were hoping for. Kevin, Jake, Brent, and Alex were awesome, highly skilled, personable, and we are more than pleased with their high quality professional work! Highly recommend!!!!! Update: The city said the grade of our finished sidewalk was off by 0.5% and ultimately needed to be torn out and repoured. We were pretty mad about it (mad at the city's ridiculous specs, not mad at TF) but TF was great and swiftly scheduled the repour. A TF team from Roseberg came out and demo'd and readied the site, then Ken and Mike (amazing guys!) came out to do the repour. They also filled in the sides of the new sidewalk with topsoil so it looked really nice. Ken and Mike did a great job and now we have a beautiful, city-approved sidewalk! Thanks guys!

Bradley, Eric, Jose and others did a great job on our Everbrace foundation project. They all worked very hard and it shows in the finished product. It looks Awesome! They were respectful and cleaned up the job site daily. Thanks for a job well done!

Jason came out and worked on my sump underneath my house. He did a great job and everything was OK. Thank you Jason.

I used TerraFirma to install a sump pump in my basement. The team that worked on installation were great to work with. I was very pleased with the quality of work, the communication throughout the process, and their respect for my home.

Professional service - thank you

Steve Clay did an excellent job for us today. I am very pleased with the service. He showed up on time and was very professional. I would recommend Terra Firma to handle all of your foundation needs.

Tammy, R and RJ, T are absolute gems at here! From the very beginning, I felt genuinely taken care of. They took the time to answer all of my questions, provided a wealth of helpful information, and followed up every step of the way. Their professionalism, knowledge, and kindness made the entire experience feel easy and stress-free. I highly recommend TerraFirma to anyone looking for a team that truly cares about their clients!

Wanted to share my experience with fixing a flooding issue with Terrafirma. Right from the get go of setting up the appointment, followed by the onsite estimate and scheduling the project and the crew arriving, it was such an excellent experience. The crew with foreman Luis, and his cohorts Casey and Jairo were awesome. They explained every detail of what they were planning to do and being open to taking inputs and adjusting things and completing the project right on time. And finally Luis demonstrated the system working and I can't put in words the sheer joy of having a dry garage and no fear of water seeping into the utility room.. A giant thanks.. Highly recommend Terrafirma and this awesome crew.. -Ramesh

Communication prior to work was great. Project manager explained how the work would go. The day the crew showed up the foreman went over the work plan and asked if I had any concerns, which I did and he was able to explain and accommodate without any problems. The crew put down plastic to minimize any mess or marks on my concrete and cleaned up post project work. I’m very satisfied with the work and complement the crew.

Bailey demonstrated exceptional attention to detail and expertise when inspecting the house foundation, ensuring everything was up to code and structurally sound. He addressed the issues I was concerned about and was very honest on his findings.

Great experience with Antonio, Felipe and Orion