Service Area

Work was done on schedule. Forman was responsive to our concerns. Result was very satisfactory.

We've used TerraFirma twice now. They have done an excellent job both times. I want to give a shout out to the team that just completed our crawl space encapsulation -- thank you Tim Cranley, Chris Raycraft, Tarin Schneider, and Jairo Torres for the professional, thorough, and all-around pleasant experience. Great communication throughout the work. The crew, led by Tim, went above and beyond to make sure we understood the work being done and were satisfied with the results. They made adjustments as needed based on the unique needs in our 1939 house and as requested. Thanks guys!

We had TerraFirma out to work on our foundation six months ago and were very pleased with the experience. We had a pretty big project on a home built in 1900 and the company worked with us to divide it into phases so it wasn't so financially overwhelming. Phase 1 included crawl space encapsulation, replacing old wood columns with smart jacks, carbon fiber stitching cracks, installing a dehumidifier and a sump pump with drainage line. After starting the work they realized some components that had been in the contract weren't needed and they quickly had me sign an addendum that would lower the cost of the project. James Taylor, the lead was great to work with, always explaining their plans for the day, progress they had made and ensuring that we were pleased with the work. The crew was right on time every day for two weeks. They were clean and courteous. They were set to finish a day early but found some water entering the basement while they were wrapping up. James called his supervisor and they set to work installing a section of drainage system that was unplanned. They did this at no additional cost because they said that is what they were hired to do and it was the right thing to do. I was shocked by this because it is hard to find a company and crew off workers that will stand by their work like that. Terra Firma might be more expensive than other quotes you get but it was the first time I have felt that a company genuinely cared about the quality of their work and they treated my home with respect. James and his crew (Byron, Alex, and Jake) went way above and beyond to make our basement a better and more useable place. They certainly could have just done the minimum that was agreed upon but they didn't and they will get my business for any future needs because of it. Our unfinished basement and crawlspace is now clean, comfortable and dry. The work was transformative. I highly recommend this company.

Fantastic crew to work with. Very kind and helpful. Attention to detail and quick at completing project in a timely manner. All involved deserve a raise. We are very happy and impressed with the work done by Nate, Raymond, Fernando, and Jonathan. Bobbie, Katie and Ashley were also very helpful over the phone with getting the project set up. Ryan was also very helpful coming out to do the initial quote. Thank you Terrafirma! You saved our house! God bless!

Stevo Clay was fantastic. He handled our odor problem by servicing our Terra Firma system, by discovering and patching a critter entry hole in the plastic barrier, and getting rid of the dead rat carcass. Also, he was able to arrive earlier than scheduled, allowing us to get our day going earlier than expected. Thank you, Stevo Jim and Donna Stecher

Great company to deal with. After 3 years of the original repair, another crack developed and they came out and fixed it a no charge. Very happy with their service and professionality.

A crew from Terrafirma was out on June 23rd to fix some issues from our original install. Very professional, on time and did an amazing job of keeping us informed on the progress throughout the day. If we need any additional work completed we would definitely make sure we had James Taylor and Chris Raycraft for the job. Both James and Chris went above and beyond our expectations to make sure we were happy customers when they completed the work.

Eric was incredibly knowledgeable about home structure and foundation support. You can tell he genuinely cares about his line of work, and helping people find peace in stressful situations.

Skylar was terrific! On time, efficient, polite, tidy, finished a day early. Explained the process and what to expect.

Skilled workers with excellent equipment.

Our foundation was leaning and they stabilized it, cleaned under the house, and put in a sub pump. We were very happy to get this job done and they did a great job. My husband says every time he asked a question the foreman was very willing to answer. The workers were polite. They arrived when expected and finished the job as promised in the given time.

Everyone at this company was very courteous and professional. The project coordinator, Sammy, was very prompt and thorough, the estimator, Manny, was very detailed and listened carefully to our concerns, and the crew, Robert C (service tech) and helpers James J, Carlos & Arturo were very skilled and a pleasure to work with. Great work by all, and a great experience with this company.