Service Area

I've had Terra Firma out to the property twice. Seth has always arrived on time and was very pleasant and personable. He takes the time to explain the product and its benefits. I would recommend to have Seth quote your next job.

Jorge Juan and Manuel We’re amazing to work with. They were out here when they said they would and worked hard each day and did impeccable work. They are very polite, courteous, professional and knowledgeable. They walked me through each step of the way as I had a sump pump installed in my crawl space. I was extremely happy with the results. They were very meticulous, and cleaned up as they went.

Sam was able to provide an excellent inspection and honest report of my crawlspace waterproofing needs. Didn’t feel rushed or pressured. Was able to educate me to better understand the issues and risks. Thank you so much Sam

Terra Firma was referred to us by our general contractor. We had some settling beneath our front stoop and sidewalk. From our first contact through the completion of the project we found them to be congenial, courteous, and professional. They kept us informed of what they would be doing, the process that they would use, and the anticipated outcomes. We were given an estimate that did not change upon our final billing. The technician that did the work explained everything he did and made sure that we were satisfied before he left. They guarantee their work and made a follow-up call to confirm our satisfaction. I highly recommend TerraFirma.

TerraFirma was great from start to finish. When we submitted a services request for the work we needed, several companies initially responded, but then once we spoke to them all but one disappeared. We met with Tulane from TerraFirma and he was kind and professional, answered all of our questions, and gave thorough answers - always ensuring we understood what he had just explained. After deciding to have TerraFirma do the work our project manager Bree was helpful and responsive and worked with us when we had to change dates a few times due to personal work conflicts. Then on day one we met with Kelly, one of TerraFirma's crew bosses. We walked through everything, he lined out what they would likely do each day, and off they went getting the job done. At the end of each, Kelly checked in with what had been done and what was planned for the next day. The crew were all respectful and polite. They finished on time and the work was great! Kelly walked through all the things they did and what we would need to do to keep up with maintenance and monitoring and when to call them for help. I even had some other contractors come in for other work after TerraFirma had finished and they complimented the work they had done. Can't say enough good things about Tulane, Bree, Kelly, and all the folks at TerraFirma. Thanks again!

Quenton came to service crawl space sump. He did a thorough inspection of the whole space. Cleaned and serviced sump that was full of clay. Found issues and gave recommendations with pros and cons. He didn't push any unneccessary things. Took pictures of all issues and work and thoroughly explained everything. Installed a new dehumifier and removed old one and hauled away. Would recomnend this guy to anyone. I hope this guy is an example of how the business is run. Excellent job, very happy.

Crawlspace encapsulation!💥

Antonio and Felipe were great and efficient! Great work

Overall, they did a great job. Very easy to work with very professional. The guys who came to my house were great. They were very friendly and very kind. The foreman was exceptional. The individuals I talked to on the phone were very professional, very nice. They worked with me and got things done when I could get them done. I would recommend them to anybody.

I purchased two waterproofing systems from them a few years back. After the rain the past couple days its time to leave a glowing review. They did an interior drain in my basement and a separate drain tile system in my crawlspace. Both systems have been working flawlessly for 3 or 4 years now with zero water intrusion into my basement that I totally renovated after their install. They've also come out every year as promised for servicing. Thankful for connecting with them. After hearing the river of water enter into the pump and it go off every minute or so for nearly 12 hours yesterday, they deserve 5 stars. I would recommend them to anyone.

The yearly maintenance was scheduled for today. What a wonderful tech! Zack was here early, very professional, thorough and took care to let me know each step being taken to care for the system. Thank you so much for having a fantastic tech like Zack. A wonderful representative for TerraFirma!

Tanner Heinz assisted us with our foundation concerns in Port Orchard. I was really impressed with his professionalism & his kind & patient demeanor. As a Realtor, I meet many different types of contractors. It was nice to see a person who looked, dressed and smelled good! He explained his process, what he observed and answered the clients questions. From appointment to estimate was handled 1st class. Smooth, swift, friendly with competence. I’ve used them personally 5years ago for my sinking deck and my service then was just as great as it was now. I will refer your company to my clients snd friends. Thank you Kristin Rubatino