Service Area

We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.

We recently had two wall systems installed for two homes in our HOA. While there were some scheduling challenges along the way, Rocky was incredibly supportive and accommodating, ensuring the entire experience was handled with care and professionalism. He truly went above and beyond to make sure the work was completed with exceptional craftsmanship and attention to detail. I highly recommend TerraFirma, and especially want to recognize Rocky and his partner Harley for the outstanding job they did.

Great company. They have done several projects over the years. Always good work ethic! Hard work! Cleaned up, put things back, all good

It took awhile to schedule due to them not having enough employees to cover Oregon and Washington. We had this done 10 yrs ago by them to the part that needed it and back then they didn’t tell us that the rest of the house could shift. I wish back then they could’ve put the piers all around the house so all they would have to do is just adjusted it because this time around the expense to do the whole house was something we didn’t expect and opted to do the part that really needed it the most. When we do sell our home, this will be something that we will have to disclose.

Seth came out today to check under my house to give an assessment on ways I can improve my foundation for earthquake protection. He was awesome. He was on time and very personable. He explained things (with pictures) very clearly and answered all my questions. I was very impressed. 🙂

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical. I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem. Thanks Walt!!!

Great expedience, very knowledgeable and helpful .

Terra Firma was the most professional contractor I have ever dealt with. They kept me informed through text and email of where we were at in the process. They showed up on time, they performed the work flawlessly. They gave me a quote the same day, actually immediately after they looked over my job which I have never heard of. I was very impressed with TerraFirma and highly recommend them.

We worked with Seth Cunningham from Terra Firma in Tacoma and he was a consummate professional throughout the entire process. We recently decided to sell the home and Seth offered to speak with the buyers about the work they did and the transferable warranty. This gave the buyers the confidence to move forward with the purchase. Many thanks Seth!

Terra Firma has done a very nice job! The work was professionally completed. They were thorough and communicative. They walked me through all the details as they went and cleaned up well when they were completed. Very nice work!

My mother-in-law’s house was built in 1962 and has had basement water issues for more than 40 years. We’ve spent so much money trying to fix it over the years, but TerraFirma Foundation Systems completely transformed the situation—it feels like magic. Thank you to the team: Casey from sales and the crew members Antonio, Jessi, and Casey. The three musketeers worked efficiently and truly operated as a team. Thank you for bringing such an incredible change to my mother-in-law’s home! One suggestion for management: please focus on bringing happiness to your customers rather than worrying too much about potential lawsuits.

Job was on time, on budget, explained completely at each step and the crew (Jose H, Matt A, Ivan, Steven and Manuel) were meticulously clean through each day and cleaning up at the end of the week. Great experience overall, highly recommend. Phillipe oversaw the crew- he was tremendous! Thanks all!

Friendly, professional and efficient. Very satisfactory experience. Would definitely recommend to everyone.

This is our 2nd time to use Terra Firma and we can't recommend them highly enough. They had lifted our sunken front porch and driveway a few years ago. So when we were having bad odors and mice infestation in our crawl space we didn't hesitate to call Terra Firma. They sent the best design specialist Derek Ryan and the best crew ever to encapsulate it! Such hard-working, professional, respectful young men. Foreman Luis kept us informed and answered all questions. Actually all of them could knowledgeably answer our questions. It took them all week and Brad, Jorge and Jose. They worked their tails off! We couldn't be more pleased.

Professional, considerate and competent. The crew all the way to the office was a pleasure to work with. A major project was done. They made it look easy! Thanks again Conner Brad and James.

Good job it looks great and I would definitely recommend your company

The foreman was very detailed oriented, gave good consideration to the job, and was very easy to work with. The work done was excellent and the crew left the work site in better condition than what they started with.

My wife and I recently bought a house and after removing carpet in the addition, we found fairly large cracks in the slab. Not sure of the severity we called terrafirma. They sent Dan out. Super cool dude and very informative. He was able to give us a solution to our problem. They were also able to fit us into their schedule quickly which was nice considering we had bare floors that needed to be finished. I would highly recommend terrafirma and co!

Everything was done well and efficiently, The team communicated well with me, and cleaned up after themselves. It was expensive, but I feel confident that the job was done well.

We had concerns about the foundation and flooring of the home due to water and moisture in the crawl space. Walt, out of the Roseburg office was very responsive and timely with accurate information for our situation. Ultimately, we decided on crawl space encapsulation. The bid was easy to read and laid out a comprehensive work plan for our home. They were also able to meet our scheduling needs for the timeline of our project.

The crew that stabilized the back corner of my house was experienced, professional, efficient and communicative. Luke, Tyson and Kyle kept me informed on their progress, discussed recommended changes to the original work order, reviewed the results of their work and left the site clean.

Seth, awesome job on lifting my garage floor… it’s been a few months now and everything is looking great. Would recommend Seth on any job site, his professionalism and expertise can’t be ignored… Thanks James

I was pleased with the work of the technician, Schylar. He arrived on time, explained the process, answered my questions, completed the work and conducted a final review with me. He was able to level out a slab floor on an outbuilding with excellent results. Schylar also did a thorough job cleaning up at the end. He also saved me a considerable sum of money by not performing work that was unnecessary. Thank you!

Schylar did an outstanding job. Very knowledgeable and helpful. Very happy with the results.. Thank you Joe Henslee

Zack, Andrew and Joey showed up every day by 8:30, worked their butts off & always left a clean work site... totally 5 stars for these guys. There was a 4th workerbee, but I never got his name & he was great too!

Brian was great, super friendly and professional. He gave us a very thorough bid after completing an extensive inspection.

The crew from TerraFirma, Andrew, Zach, Kayden and Zoey just finished our water issue correction in our crawl space. They did a FANTASTIC job! Drain lines along with the needed pumps were all installed neat and clean. Hard working and knowledgeable crew. Excellent job. Would defiantly use TerraFirma again. THANK YOU!!! AAAA++++

Robert and Jacob came out on a cold, breezy December day and injected the company's foam-brew under our one-hundred-year-old staircase, raising it nearly 1 inch and thereby reconnecting it to our home! No small feat! As a realtor who has recommended TerraFirma to several of my clients, I've come to expect this kind of service, but I wanted to call out the guys for their professionalism and resolve when rain threatened. They also had great info (pics, measurements, etc.) from the estimator, making the project well-organized and timely. Well done!! Highly recommend.

Matthew was very professional my wife and I felt comfortable with his professional approach to our needs . I would recommend this company to those in need. Thanks

Seth came out to evaluate my foundation and gave me one of the most thorough and honest assessments I've experienced from a contractor. Professional, communicative, and zero pressure — he clearly takes pride in his work. I didn't move forward with the project through Terra Firma, but that has nothing to do with Seth or the quality of his visit. Highly recommend requesting him specifically. 5 stars.

I am very pleased with the completed work raising the back door porch entry, they were on time, very polite and professional, had all the tools and equipment to do the job.

Communication prior to work was great. Project manager explained how the work would go. The day the crew showed up the foreman went over the work plan and asked if I had any concerns, which I did and he was able to explain and accommodate without any problems. The crew put down plastic to minimize any mess or marks on my concrete and cleaned up post project work. I’m very satisfied with the work and complement the crew.

TerraFirma Foundation Systems is excellent at basement waterproofing. Be sure to ask about all the available options so you can choose the one that’s right for you. The company is very capable, but it’s important to do your research before making a decision. The crew—Antonio, Jessi, and Casey—worked extremely well together. Antonio is especially sharp; whenever I suggested an idea, he immediately understood what I meant and offered an even better solution on the spot.

They did a very professional job.when there was a small problem a month later they returned and set it right at no additional charge. Punctual, Professional and Prompt.

Appeared on time and finished early. Everything done to satisfaction

Jaden was prompt, professional and courteous. I would recommend him to anyone who requires his services.

Update: Robert and Jacob showed up and fixed my sagging kitchen floor. Punctual, professional, thorough, fast! Highly recommend TerraFirma to anyone needing foundation services. Overall total experience was top notch!! Thank you TF!! Noah arrived punctually and impressed from the get-go! He was here for an estimate visit and began with the explanation of how the appointment would be performed He was very thorough in explaining every detail and options available to me. Although I have not committed, Noah’s professionalism and knowledge were on point and I am definitely going to consider using Terra Firma for my sagging kitchen floor. Stay tuned…

Thanks to Jorge, Juan and Scott for job well done!

TerraFirma has been wonderful to work with. Quinten was our tech today for our yearly maintenance. He was on time, even a bit early. Very personable and professional. He even took a minute to play ball for our dog. He found a problem with our wood support posts, gave us several options to address the issue. Thank you TF and Quinten.

Wonderful people from start to finish. Morgan, who surveyed the job, Tammi in the office and the guys who did the work were ALL TOP SHELF!!!