Service Area

The guys were very friendly, professional & polite, kept me updated on what they were doing & when they were doing it.

We had water under our house and TerraFirma put in a drainage system to remove and direct the water outside. There have been many workmen under the house since and they have said that the TerraFirma team did and excellent job. That is good to hear as the crawl space is so limited and we have not been under there to check on the work. It was not a fun job, but the work was done with a great attitude. Wish we had called them first, but are extremely satisfied with what was accomplished.

From Dan coming out to explain our options to Tyler and Augie finishing the job it was a seamless experience. Highly recommend!

This may not have been Terrafirma's biggest project but it was big to us. From the very beginning of diagnosis, estimates/proposals, the project management and communications, hand digging and cleanup, the entire crew made this stressful and expensive project very easy and seamless. Thank you Patrick, Brent, Mechelle and on site laborers(sorry I didn't get their names) for all of your amazing help.

Eric is a great representative for TerraFirma. He is honest and thorough.

We had a great experience working with TerraFirma. They added supports under our house to even out a dip in our kitchen, and the whole process was smooth from start to finish. The team was professional, responsive, and easy to work with. They answered all my questions and made sure I understood what was happening at every step. Highly recommend!

Sam was amazing. He provided 4 different options and let me know the price ranges to work with my budget.

After existing with a sloping, tilted front porch slab for over 10 years, I did some idle searching & stumbled onto the solution provided by TerraFirma. I read what they offered, then did a targeted search, as well as research into the alternative solutions available, now that I knew there was something out there to address my slab problem. TerraFirma's solution sounded to be the best available, so I requested an on-site visit. That was scheduled & we met as agreed. He reviewed the work to be done, then explained the process that would be followed to correct the problem, along with what to expect afterward. I was given an estimate, which I accepted. I was soon contacted by the office in Roseburg, to make an appointment, 2 or 3 months out, due to their heavy workload. When the time came, they showed up on schedule & got to work. Using a long hose from the truck & specialty tools designed specifically for the task, they made the necessary cylindrical holes at the locations determined to be optimal, then began the actual releveling process. It took about 4 hours, from start to finish, & the slab was back in position, with a guarantee that it would remain stable, within limits, for the length of the guarantee. I had prepared myself to follow up immediately to do the necessary cosmetic repairs to return the appearance back to what it was before the subsidence began, but was happily surprised to find that the only thing necessary was to replace some trim I'd found necessary to remove when the sinking began... less than an hour's work. As to the surface appearance of the slab, they had drilled far fewer holes than I expected & the appearance when they were done was such that they were barely visible & only nominally so, at that. Yes, I was very happy with the results.

Every person that I worked with was a professional and a delight. Every question I had was answered and thoroughly explained.

Mark Johansen was great and helpful.

Because of settling, the concrete porch was pulling away from my house. The TerraFirma sales rep who came out did a great job of explaining the Polylevel procedure. The crew was extremely polite and respectful, completed the job exactly as expected and the area was completely clean when they left. I would have no hesitation using TerraFirma again.

Stevo Clay was fantastic. He handled our odor problem by servicing our Terra Firma system, by discovering and patching a critter entry hole in the plastic barrier, and getting rid of the dead rat carcass. Also, he was able to arrive earlier than scheduled, allowing us to get our day going earlier than expected. Thank you, Stevo Jim and Donna Stecher