Service Area

Seth gave me all the information on how the process works and my quote on the spot!

Stevo Clay did a great job for us! So helpful and very polite.

Prompt and great staff. hoping all will stay put and level.

I was amazed! The evaluation of my house was very thorough as was the description of the proposed work. The project was completed in One Day and the guys left no mess. I was able to take my dogs and leave while they worked on my house but came back for the final walk-through. I would highly recommend this company!

Although TerraFirma wasn’t able to assist with my specific concern, Bailey was extremely professional and thorough. I would definitely recommend having them evaluate your next project.

So I had Jorge as a Forman with Juan, Manuel, Kevin, Zach, and Daniel. First off, Jorge did an excellent job of communicating the process, explaining materials he was using, and setting up the sump online system with my wife (it was the first time he'd installed this particular sump, so the set up was new to him as well). Secondly, When he was done, even though it was Friday night and I know he wanted to get back home, he chatted with my wife and I and was very pleasant and positive. I believe he said he's been there for four years and also said it was a great company to work for. I also work in the construction industry and was generally curious about the company. I could tell he was sincere. Lastly, To say they worked hard was an extreme understatement; they had to haul in by hand 5 gallon buckets of concrete and haul out all the jackhammering they did to get the foundation flood protection as well as the sump set. No standing around. No cell phone use. Just solid work. Jorge's crew was friendly enough, but they were no-nonsense and left the up front communication to him. The cost wasn't cheap, but we went with Terra Firma strictly on reputation. We live about 75 miles out of PDX, and to get the job done, they sent out an additional crew for a crucial piece of the work. I would say, despite the cost (and it's not like they were ripping me off, it was just a costly project), I got my money's worth based on what I saw from the labor intensity. I really can't believe how much they did in such little time. They said "one day", and by God they made it happen. They had to hammer out approximately a 75' long, 8" wide by 10" deep trench along the inner concrete foundation of my house, hammer out and install a sump, then core out, install and set a discharge conduit about 12 feet outside of my house. Not a small task for a day's work. My only nitpick would be there was a small amount of dust left over from the work, despite the very elaborate taping and containment plastic they used (which was a LOT). They did great of taping everything and covering floors, etc. I was concerned about silica, and Jorge told me they would use a vacuum shroud for the hammering process, which I assume was done, but was not at home for that phase of the process. My wife has asthma, so dust is our nemesis! This is one of those projects that you hope you don't have to use (flood prevention), but a small part of me wants to have water trickle in to see the efficacy of the work. Time will tell! Until then, thank you Jorge and crew for kicking some ass, and getting a good tackle on our flood prevention!

No clue if the job ws done technically perfect or not. Hopefully, I will never know (no earthquacks). they kept me well informed, were prompt, polite and left no mess.

We had to have our crawl space taken care of several years ago due to a leak. What was found under our beautiful home was disgusting to say the least. Now I joke that our beautiful crawl space is the cleanest room in our home. With the sump pump and dehumidifier our home stays fresh, warmer in winter and cooler in summer. We recently had to replace our dehumidifier and we were amazed at what a difference Terra Firma has made in the comfort of our home. Every single person we have had into our home with Terra Firma was impeccably dressed, polite, friendly and exceptionally punctual. We have nothing but the highest recommendation for Terra Firma. The products, follow up exams and all employees. Thank you Terra Firma. You are the best. We highly recommend your company.

Looks good super fast job.

Walt B. went above and beyond for us. We had some concerns about heavy furniture over our crawlspace that he took the time to analyze and talk through with me. As homeowners without a ton of experience under our belt, we were thankful for his time. Walt walked me through our concerns, assuaged our fears, and even gave us some helpful tips and pointers on add'l home maintenance. I also appreciate that he was honest and open with us: he didn't upsell us solutions, didn't suggest solutions we didn't actually need. It was a great experience.

Excellent service done by Tim Cranley, Jonathan Heredia, Jesse Cabrera, and Mike McCarthy. This team did an excellent job installing a sump pump and reinforcing our floor joists. From the first person I spoke with (RJ) to the team who actually did the work I have nothing but great things to say about them.

TerraFirma waterproofed my crawlspace, and I'm very happy with the quality of their work and the responsiveness of everyone I've talked with. Morgan listened to our concerns and brainstormed solutions. Tony (the foreman) was excellent at communicating what was happening with the work that he, Harley, and Sebastian were doing, including when they needed to change the discharge plan. We discussed the options with Joel (the lead supervisor) and made a decision together. Since the new plan involved digging under plants that I cared about, Harley offered to dig them out for me before digging the trench to bury the pipe, and then afterwards helped me put them back into the ground where they had been before. I so appreciate everyone's attention to detail and being accommodating, friendly, and careful with their work. And they cleaned up super well when they were done. I heartily recommend TerraFirma!