Service Area

TerraFirma was excellent helping me with some drainage upgrades and foundation assessment. They provided a free inspection, gave several options, and were willing to work with me on the scope of work to fit my budget. They also helped me prioritize what work was the most important. No complaints.

They put in a drainage system and sup pump in our crawl space. In and out in one day.

I called Terra Firma, very concerned about slab settling and movement away from foundation walls that I recently found when removing 30 year old carpeting in our house. With short notice, Tyler Landon came out, took detailed elevation measurements inside and outside the house, examined both for signs of settling, and evaluated subgrade settling. Tyler was very knowledgeable. Hillary did a wonderful job coordinating everybody. Dan Billick then worked his magic, raising the main slab, and injecting a matrix of PolyFill throughout the lower level. Dan was experienced in foundation repairs where the slab was poured over compacted sand (coastal construction). He was very careful not to affect our sub-slab Radon system too. Dan was supremely competent, a great communicator, and a pleasure to work with (and he left the house even cleaner than when he found it 🙂 Dan ROCKS – Thank You Dan! I no longer have foundation concerns. I would hire Terra again in a heartbeat. They are skilled, honest, fair, and fast. Bryan Petrofsky

Schylar was assigned to our project which was to level the concrete patio and walkway around the side of the house, and seal the cracks in the concrete. He showed up on time. He is a friendly person and a good communicator. We talked about the project before he began and he told us how he would approach it and identified the challenges. We discussed how to deal with the challenges so that he would know what was important to us. For example we did not want any grinding of lips/edges. Our patio is made of sections of cement so different sections shifted differently over the years. I was amazed that Schylar was able to make adjustments such that the patio is darn near perfect. Amazing! Schylar is definitely a master of his craft. You absolutely want him to work his magic on your patio. Thank you Schylar!

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

Their rep came out and gave me an estimate for 2 projects. Elected to only do one. They showed up as scheduled... on a Sunday, no less. Completed the job. Looks great!

Good customer service, good quality work and timely.

Marcus like all of the TerraFirma folks did a fantastic job! I can’t recommend him enough! Thanks!

The TerraFirma team did a great job with the solution they proposed, and when they found out our setting was more challenging, they went over and above time-wise to get it done well under the original estimate.

The crew was on time, explained procedure, did job as stated left no mess.

Had waterproofing in basement crawl area where crew added sump pump and Dehumidifier. Crew was exceptional. Friendly, professional and on time. Thanks much to Jorge and Francisco.

We had our TerraFirma system installed back in 2015 and from start to finish, their professionalism, attention to detail and quality of work is unsurpassed. We have our system serviced annually, and each time the technicians do a great job explaining what the system is doing and what to watch out for to ensure the system is functioning properly. Our most recent service provider who came out this February was Clay Carter. He was fantastic. He went through how to clean the filter in the pump properly, what to do if the warning system starts chirping due to a battery change needed, etc. He was very thorough, friendly and happy to answer questions. Thank you for excellent service!!