Service Area

We contracted with TerraFirma to ecapsulate And add sump pumps and a dehumidifier to our recently severely flooded crawl space in Eugene, Or. We got a couple of bids and TerraFirma seemed most representative of what we required. Andrew lead a team that competed the job one day earlier than required, was super professional and managed the effort very efficiently. He was supported by professional program coordination staff as well. He always kept us informed of status and also worked with the electricians to ensure we had proper outlet support for the pumps assemblies and dehumidifier. He also ensured that the Ship Shape application used for monitoring the associated hardware was installed and operating before finishing the job. I highly recommend TerraFirma for this kind of support and have already written an assessment of the evaluation and bidding process led by Tyler Landon.

Zack, Andrew and Joey showed up every day by 8:30, worked their butts off & always left a clean work site... totally 5 stars for these guys. There was a 4th workerbee, but I never got his name & he was great too!

We had our longtime basement flooding problems addressed by Terra Firma in December 2023. We have now had some super hard rains and it has stayed DRY. The team was efficient and professional & Jessika was a great communicator and I couldn't be happier. Highly recommend!

Very professional and friendly, highly educated and informed. Delivered everything they promised and were on-time.

I would like to give a shout out to Marcus who did routine maintenance on my sump pump system recently. His professionalism was outstanding. I really appreciated that he took before and after pictures of what he did under my house and explained everything. That was above and beyond and really reflects the standard of excellence of Terra Firma and their employees.

I purchased two waterproofing systems from them a few years back. After the rain the past couple days its time to leave a glowing review. They did an interior drain in my basement and a separate drain tile system in my crawlspace. Both systems have been working flawlessly for 3 or 4 years now with zero water intrusion into my basement that I totally renovated after their install. They've also come out every year as promised for servicing. Thankful for connecting with them. After hearing the river of water enter into the pump and it go off every minute or so for nearly 12 hours yesterday, they deserve 5 stars. I would recommend them to anyone.

Fernando and Eddie did a great job on our dual crawlspace project. Our floors are level, structure secure, and crawlspace is clean and pleasant - almost human livable! Wish we had done this sooner!

Professional, always on time, hard workers, know what they are doing, and will follow up--one of the best, if not the best!

An extremely friendly, professional, and accommodating company in throughout. If you want something done right, I highly recommend Terrafirma to give you peace of mind and solve your issues. Thank you so much.

Great communication and overall positive experience!

We have Major water under our home due to a natural Spring, so when I don’t hear our pump running I always call. I got a same day service call with Morgaine and She was Amazing!!! She has great ninja skills maneuvering around the water and I was super impressed that she not only fixed the pump that was stuck open (which may have destroyed another pump left unattended) but she did not need the towel I offered her like all the guys need when they are under there!!! Way to go!!! I am super impressed that she was no phased by crawling around there and came up with a smile. Super Professional!!! While our pump system was not cheap it has been worth the money and Terra Firma stands by their products. Thanks for a great Service call Morgaine, wish I could give you a raise!

Crew was very professional. Arrived right on time. Cleaned up daily on job. Raised outer edge of our sunroom after installing 4 piers and new support posts.