Service Area

Jayden inspected my house and gave a thorough report of the findings. I’m very happy with the service, and would call again if needed.

My home is situated on a hillside that slopes south to north and east to west. My foundation stem walls along with my concrete floor were sinking and my floor was out of level. Terra Firma came and sunk several tubes down fifty-seven feet to stabalize my stem wall footings and they injected foam in several areas of my concrete floor to make it level again. They did a fantastic job and they were thourough and left my home in the same condition before they began the work. The only complaint I have is that the estimator indicated that many of the cracks in the concrete floor would close up with the foam and they did not.

Brian came out and gave such an honest report. He was stellar to work with, and if we have any further problems,Terra Firma has my business.

The Terra Firma team of Luis Juarez, Jose V., and Jorge D. were very dedicated and thorough in the crawl space encapsulation project at our home. They worked long hours to get the project done well and on time- as promised.

The crew that did the work were great and did a GREAT JOB.

Seth C. was really helpful this morning. It has been raining so much lately and he was able to walk me through all the issues my daylight basement and garage can have and how TerraFirma fixes them. Really appreciate you--/thanks so much Seth

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical. I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem. Thanks Walt!!!

We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.

We had a great experience with TerraFirma. The crew that waterproofed our basement were Aris, Manuel, and Cristian, and they were super pro and cleaned up everyday after work. This crew was just great, they were friendly and worked hard every day. Give these guys a raise!

Had TF raise the cement front porch of our house. The entire process, first contact, through the bid, through the job, through the billing, went smoothly. Their price was very competitive.

I am handicapped and use a wheelchair. Part of my sidewalk had sunk 3 1/2 inches. Schylur came in and had it completely level and sealed in just an hour or so. Couldn’t be happier.

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

We had Jason back this year for another service. He is the best guy super informative can’t wait to have him back next year. We have had our pump system for a little over a year now, the winter before we had up to over 1 ft of water under our house, this last winter nothing it was bone dry. I can’t say enough good about your company. We just had Jason out to do the first service on it and what a guy, he showed me how to check a couple things on the up coming season. We will definitely have Jason back next year to do our service again that guy is an asset to your company! Thank you Satisfied Customer

Excellent work - perfectly even walk now!

Very pleased with job done. The young man that did the work deserves all the credit. Prompt & professional.

James and his crew were efficient, kind, and exceeded my expectations. My foundation was needed piers both outside and in the basement, yet they were quick and cleaned up. I even noticed a change in my home’s interior when it was fixed! Cracks closed up. They took care of the whole process, including permits and inspections. And, James communicated, including walking me through, clearly listening to my responses. I recommend TerraFirma, especially James who was the foreman on my job, especially to those who want to be respected, want to understand what is happening, and want good communication throughout the job.

Sam was able to provide an excellent inspection and honest report of my crawlspace waterproofing needs. Didn’t feel rushed or pressured. Was able to educate me to better understand the issues and risks. Thank you so much Sam

Appeared on time and finished early. Everything done to satisfaction

We got an estimate on a leveling project from Noah last week. He was very competent, thorough, and knowledgeable. We enjoyed meeting and working with this personable young man.

Wonderful people from start to finish. Morgan, who surveyed the job, Tammi in the office and the guys who did the work were ALL TOP SHELF!!!

Extremely professional, and above and beyond in their work.

Thanks to Jorge, Juan and Scott for job well done!

We had a concrete driveway that was sinking on one side, large chunks of the pavement were completely detached. TerraFirma was quick to schedule an estimate. The estimate was thorough and a fair price. They were flexible with scheduling for the job itself. They arrived at the scheduled time, did an awesome job of cleaning the cracks, leveling everything, and sealing the cracks. The material to seal the cracks needed to be avoided by our dog for half a day to be safe just to prevent her nails from digging into it while it finished curing, but otherwise we were able to immediately walk on the driveway. It looks fantastic. If you're looking to give your exterior a visual improvement as well as prevent erosion of your driveway/foundation, this is such a great solution. The warranty is great too. Well worth the price. We feel comfortable moving on to additional projects that the driveway impacts, knowing it is sturdy.

Inspector Elijah was on time when he said he was going to be there was very prompt and personable. I feel like did a very thorough inspection of my crawlspace.

Andrew and his crew were wonderful. They worked, without complaint during an intense rainstorm. They were polite, quick, and clean! I highly recommend them and their services! Thank you!

Absolutely fantastic

Excellent experience with TerraFirma. Noah Bryant arrived on time, sent a helpful reminder, and spent nearly 3 hours thoroughly inspecting inside and outside. He took photos, clearly explained crawl space issues, and offered honest recommendations with options—no pressure. Very professional and sincere. Highly recommend!

Mike, Steve and their crew from Terra Firma were outstanding. They were professional, on time and did some amazing work. I was very impressed with how they answered my questions and their quality of work. I would highly recommend Terra Firma for any of your foundation needs.

Just had our annual inspection/maintenance check on our sump system, and the tech Steve-o did a great job. Unlike the tech the previous year, who barely even glanced at the system before charging $180 bucks for the service, Steve-o inspected every part of the system, removing and doing a full inspection/cleaning of each pump. He gave us thorough explanations of what he was doing and any issues he found, and gave us several options for continued maintenance going forward. Huge improvement over the previous year. Update (12/17/2025): During this morning's crazy wind storm we lost power at 2am, and unfortunately our battery backup sump pump was at the end of its life and the motor died. We scrambled to get our generator running in time to avoid disaster, but in the meantime we were without a battery backup with more storms on the way this week and holiday travel where we were planning to be away. I left an urgent message at probably 3am for TerraFirma, and got a call back from Lucinda at maybe 7:30. She managed to find a tech to come out this afternoon, who apparently came up from Roseburg to help with today's issues. The tech Jason was able to get a new backup, a new battery, and new controller box. Huge peace of mind for the coming weeks. No one loves an unexpected bill before the holidays, but I'm grateful to Lucinda for making it happen and Jason for getting the work done quickly for us. TerraFirma continues to do us solid. Thanks!

We recently had two wall systems installed for two homes in our HOA. While there were some scheduling challenges along the way, Rocky was incredibly supportive and accommodating, ensuring the entire experience was handled with care and professionalism. He truly went above and beyond to make sure the work was completed with exceptional craftsmanship and attention to detail. I highly recommend TerraFirma, and especially want to recognize Rocky and his partner Harley for the outstanding job they did.

Terra Firma was the most professional contractor I have ever dealt with. They kept me informed through text and email of where we were at in the process. They showed up on time, they performed the work flawlessly. They gave me a quote the same day, actually immediately after they looked over my job which I have never heard of. I was very impressed with TerraFirma and highly recommend them.

Professional, considerate and competent. The crew all the way to the office was a pleasure to work with. A major project was done. They made it look easy! Thanks again Conner Brad and James.

Noah was extremely thorough and explained his findings clearly with optional choices of services that we needed with the pricing. He was friendly, courteous and easy to talk to. We would highly recommend Terra Firma. Noah is a very valuable representative of the company.

The Terra Firma team did a thorough assessment of our project. Even though we were unable to purchase the property, their knowledge and expertise gave us the unformation we needed to make an informed decision about moving forward on the purchase. I know Terra Firma saved us a ton of money! We highly recommend them for their integrity and professionalism and skill!

The crew from TerraFirma, Andrew, Zach, Kayden and Zoey just finished our water issue correction in our crawl space. They did a FANTASTIC job! Drain lines along with the needed pumps were all installed neat and clean. Hard working and knowledgeable crew. Excellent job. Would defiantly use TerraFirma again. THANK YOU!!! AAAA++++

Very impressed with the person who came and did a thorough inspection. He provided multiple options and estimates. I had a few jacks placed under the house after noticing structural changes in my home. The team that came to do the repairs worked so well together, didn’t make a mess and were very professional. I was happy with everyone I worked with.

I am very pleased with the completed work raising the back door porch entry, they were on time, very polite and professional, had all the tools and equipment to do the job.

Excellent work on transforming crawl space. The experience with Terra Firma was outstanding from our first meeting with the technical specialist Andrew Fry through the completion of the project. The work crew was courteous and professional and did a fine job. Thank you Terra Firma!

Everything was done well and efficiently, The team communicated well with me, and cleaned up after themselves. It was expensive, but I feel confident that the job was done well.

Mr. Stanford did a thorough inspection of our crawlspace and gave us the honest opinion that very little needed to be addressed. He was very professional and clearly very experienced. This was after a competitor came out and tried to convince us we needed an $18,000 encapsulation.