Service Area

My annual service was completed by Marcus this year. He called prior to the appointment, showed up when he said he would, and greated me with a positive attitude and a handshake. I typically leave the service techs to do their work while I go do other things, but this man was knowledgeable and friendly. He listened to a few concerns I had, took the time to take everything apart and inspect everything I brought up. Super easy to talk to but stayed busy working while he was doing it. Hopefully he's in the area next time I need to schedule an appointment.

We recently had our crawl space completely redone — making it drier, safer, more stable, and generally better in every way. We chose Terra Firma as they had done work for us before, and they did a terrific job in every way. Foreman Tim Cranley and his team, Jonathan Heredia, Tony Medina, and Mike McCarthy, spent four days working on this big project, and everything went beautifully: they were on-time, efficient, friendly, professional, and gave us a result that we love! If you need any of the services that Terra Firma offers — they do lots of things — give them a call.

The crew was friendly, knowledgeable and efficient! They retrofit the house to the foundation. The office crew got the information on the retrofit finished project with pictures in a timely manner. This enable me to keep the insurance company happy too! I would highly recommend terra Firma

If there were 10 stars to give the folks from TerraFirma, it still wouldn’t be enough. From the person who came to my home and gave me a very professional bid to the person who scheduled us and then to the poor young men that had to come back multiple times to finally get the job done-there couldn’t have been a more dedicated group of people. The job we had came with several unexpected glitches that were unpredictable. They did a bunch of extra work to take care of the problems and when they couldn’t do it and I needed another company to come cut my concrete, they set that all up very conveniently for me and then came out to finish the job. All for the amount of the original bid! They will do the job, no matter how difficult and they will leave you smiling.

I don’t even know where to start with how highly I recommend Walt at TerraFirma Foundation Systems. I first worked with Walt several years ago on foundation work for a property I purchased that was over 126 years old, and ever since then, whenever I need a foundation inspected or have concerns about structural issues, Walt is the person I trust. He is extremely meticulous, honest, knowledgeable, and professional. He takes the time to thoroughly evaluate the foundation, clearly explains what the real concerns are, and most importantly, tells you exactly what is needed without trying to oversell unnecessary work. When it comes to something as important as a foundation, you want someone you can trust. If you are working with Walt, you are in great hands. I highly recommend him and would not hesitate to call him again. JC

Very good

Robert And Chris we're AMAZING! They came out for poly level on my steps and a couple of post replacements on my porch and I couldn't be happier. The dynamic duo exceeded all my expectations and I would highly recommend Terrafirma to any of my friends and family. Being a disabled veteran of 20 plus years, I have yet to witness the level of professionalism, dedication to workmenship, respect of personal property, and most importantly, customer involvement as Robert and Chris consistently displayed during the time at my home. If it was within my abilities these men would lead their own team's and bring continued honor and success to the Terrafirma company!

Very pleased with everything about our service! They included our daughter who was helping guide us through the project.

We're very happy with the TerraFirma experience. They were easy to contact, on schedule, on budget, friendly, professional and approachable. They are the best team we've encountered out of all the contractors we've worked with to repair and improve our home. From the initial consult with Ryan, to the steady project management of Sammie, to Tim's installation crew, they were a seamless team. I have serious health problems and it's easy for me to become overwhelmed with tasks or fail to remember important dates and activities, but Sammie was so gracious and helpful that I didn't feel anxious for a moment. When the team came to overhaul the crawl space and install the sump pump, I was prepared for pet drama, but the team were like ghosts. Even my stupidly anxious rescue dog was calm because it was so quiet. Tim was super helpful with all of my questions during the installation, and when the project started to fall behind he added another man to his team the next day, rather than risk going over the 2 days of work Ryan had estimated. Tim, Chris, Jonathan and Jairo were like extremely polite ninjas that just quietly disappeared beneath my house. When we did interact they were easy to talk to and were able to answer all of my questions. I will absolutely recommend TerraFirma to my family and friends. They do great work and made the whole process much easier than I could have hoped for.

From Dan coming out to explain our options to Tyler and Augie finishing the job it was a seamless experience. Highly recommend!

I appreciate that they have workers that have been with them for long periods. Timothy kept me informed every step of the way, and Spencer, Filipe, and Jose were respectful of my space. Jonah was a good manager, and the project was concluded on time and budget.

The quote worker, as well as the job workers, were all very professional and answered the questions I had. The job was done in a timely manner. I would recommend to anyone needing their services.