Service Area

My home is situated on a hillside that slopes south to north and east to west. My foundation stem walls along with my concrete floor were sinking and my floor was out of level. Terra Firma came and sunk several tubes down fifty-seven feet to stabalize my stem wall footings and they injected foam in several areas of my concrete floor to make it level again. They did a fantastic job and they were thourough and left my home in the same condition before they began the work. The only complaint I have is that the estimator indicated that many of the cracks in the concrete floor would close up with the foam and they did not.

Great people to work with, very responsive and helpful. The system Terra Firma installed in our home has needed numerous service visits over the past three years but every time they have responded quickly and professionally. Some of these visits could have been avoided if we had gotten better explanations from them about how our system works. We're hoping that the most recent visit resolves our issues. 11-11-22: excellent service call today with Charlie who did a complete system check, maintenance, and also checked out the ant damage under our house and provided an estimate for repair costs. Very courteous, competent service.

I love working with Sammy, she is always on target and very approachable. I was not at home to watch the workmen do the work so have no comments for now

Bailey Mercer came out on time, which is the number one indicator of professionalism in my experience. He kept the conversation short and to the point. He did not try to upsell me on things didn’t need, and to that point, neither did the sales staff over the phone. Bailey did the measurements, with precision and finished at a reasonable time. I have confidence that when we decide to secure our foundation we will be using Bailey Mercer as our go-to expert when we call TerraFirma.

Bailey did a fantastic job inspecting my crawl space and designing a solution that fit my needs. I really appreciated his thorough evaluation, detailed explanations, and professionalism. I will keep TerraFirma in mind for future projects.

Work was completed on time, on cost estimate, and very well done. All mess was carefully cleaned up after completion of the job. All in all an excellent experience. I highly recommend TerraFirma.

The first person I met from the company was John Stanford and he was very thorough, answered all my questions and worked with me on designing a plan I could understand. The crew who arrived, on time and ready to work were outstanding, Jeremy who was the Foreman was well versed in the process, Joe and Josh were very good workers as well, they all went about their tasks with energy and enthusiasm, their work product was excellent, the materials used were top of the line, I looked the products up and am very pleased with the selection. The job was done in the expected time and they cleaned up the site every day, and when they were done the work area and the staging areas were clean. I was a General Contractor in CA, I have been around a lot of job sites, this company and its employees are top notch in my opinion.

The crew was polite, informative and great personalities. They cleaned up fantastic. Even the neighbors commented.

They are a quality business! They will be my go to for all my water issue needs.

Great experience with Antonio, Felipe and Orion

Terra Firma was on time and courteous and finished their work under my house in one day. Now my floors don't squeak and I have confidence in the supports under the house...great!

I was amazed! The evaluation of my house was very thorough as was the description of the proposed work. The project was completed in One Day and the guys left no mess. I was able to take my dogs and leave while they worked on my house but came back for the final walk-through. I would highly recommend this company!