Service Area

We hired TerraFirma to fix our foundation. They inspected thoroughly, explained the plan, and completed the repairs professionally. The process was smooth, and we’re thrilled with the results. Highly recommend TerraFirma!

Excellent experience with TerraFirma. Noah Bryant arrived on time, sent a helpful reminder, and spent nearly 3 hours thoroughly inspecting inside and outside. He took photos, clearly explained crawl space issues, and offered honest recommendations with options—no pressure. Very professional and sincere. Highly recommend!

We had Tyler from TerraFirma come out to bid fixing a standing water issue in our crawlspace. He was thorough (crawled the entire crawlspace), knowledgeable and responsive to questions. As a real estate agent having access to good contractors is vital, and his professionalism has placed TerraFirma solidly on our short list.

Seth came out today to check under my house to give an assessment on ways I can improve my foundation for earthquake protection. He was awesome. He was on time and very personable. He explained things (with pictures) very clearly and answered all my questions. I was very impressed. 🙂

Terra Firma was the most professional contractor I have ever dealt with. They kept me informed through text and email of where we were at in the process. They showed up on time, they performed the work flawlessly. They gave me a quote the same day, actually immediately after they looked over my job which I have never heard of. I was very impressed with TerraFirma and highly recommend them.

My sump pump service by Quinten was fantastic! He was very thorough, went above and beyond and took all my concerns seriously. Thank you so much!

Mike, Steve and their crew from Terra Firma were outstanding. They were professional, on time and did some amazing work. I was very impressed with how they answered my questions and their quality of work. I would highly recommend Terra Firma for any of your foundation needs.

We worked with TerraFirma on a complex project involving installation of their EverBrace wall stabilization system. The project took a lot of planning and communication leading up to installation, plus a 3-week on-site job. Everyone I interacted with at TerraFirma was warm, communicative, respectful, helpful, and creative in solving any issues that arose. I could not have asked for a better customer service experience. Our project was expensive, and a stressful endeavor for a homeowner, but I felt I was in good hands from start to finish with TerraFirma. Not to mention that the EverBrace solution saved us tens of thousands of dollars. I highly recommend this company.

Very pleased with job done. The young man that did the work deserves all the credit. Prompt & professional.

I had an excellent experience with Seth from TerraFirma during the field review of my home. He was punctual, professional, and extremely knowledgeable about every aspect of the house. Seth took the time to explain what he was seeing, answered all of my questions clearly, and made sure I fully understood the condition and next steps. It’s rare to find someone who combines expertise with genuine care and attention to detail, but Seth absolutely delivered. His professionalism and confidence gave me real peace of mind. I highly recommend Seth and TerraFirma to anyone needing a thorough and trustworthy home field review.

Andrew and his crew were wonderful. They worked, without complaint during an intense rainstorm. They were polite, quick, and clean! I highly recommend them and their services! Thank you!

Elijah did a fantastic job breaking down everything going on in my crawlspace and providing the estimates to get the repairs.

Wonderful people from start to finish. Morgan, who surveyed the job, Tammi in the office and the guys who did the work were ALL TOP SHELF!!!

Last year our house flooded due to rising ground water in a daylight basement that we had assumed was sealed and waterproof. Well it wasn't! We hired Terra Firma to do a waterproofing job that included drain lines below ground, drain track around the inside corners, and a sump pump. Our install team (Andrew, Zach, Joey, and Kayden) were amazing. They arrived on time every morning, worked hard all through the day, and were done ahead of schedule. They answered all of our questions and even helped us plan the best way to resurface our finished basement floor so any future water damage would not create long term damage. We could not be happier with Terra Firma and our amazing install crew. Five stars for sure.

Terra Firma is professional and operates with integrity

I just want to share that they showed up on time, did the work they promised to do and they applied unforeseen discounts to the final bill that were unexpected. Shaving thousands off my bill at the very end. In a word “Trustworthy”.

Thanks to Jorge, Juan and Scott for job well done!

We were in the process of selling our house when the buyer's inspector thought our entire front porch concrete area and a supporting post needed to be replaced due to some minor settling of the concrete. I asked TerraFirma if they would send someone to come and inspect the area and get their opinion. Within a few days of my request, Walt Bateman, a System Design Specialist, came and did an inspection. After spending a lot of time measuring and inspecting the front porch area, Walt spend considerable time explaining to me that the buyer's inspector's recommendation was not warranted and he offered a reasonable and easier solution. I was very impressed with Walt's knowledge and his very simple and reasonable explanation of what he found. Walt was very easy to talk to and extremely personable. My experience with Walt and TerraFirma was extremely positive and I would highly recommend them for the services that they offer.

Robert and Jacob came out on a cold, breezy December day and injected the company's foam-brew under our one-hundred-year-old staircase, raising it nearly 1 inch and thereby reconnecting it to our home! No small feat! As a realtor who has recommended TerraFirma to several of my clients, I've come to expect this kind of service, but I wanted to call out the guys for their professionalism and resolve when rain threatened. They also had great info (pics, measurements, etc.) from the estimator, making the project well-organized and timely. Well done!! Highly recommend.

Walt listened to my concerns and did a thorough job of evaluating the foundation. When he finished, he took the time to explain what was normal settling, and what was concerning. He pointed out that I had a drainage problem around the foundation that needed attention, and might prevent the settling from becoming critical. I loved that he was not just out to sell me a service!!! I feel like I can trust his recommendations when I have him back to see if the new drainage solved the problem. Thanks Walt!!!

Pat was so good not only at his job, but is an extremely personable type of communicator, is polite and most of all knowledgeable. I’d say he is going places with this company! It is hard to find adequate people these days, let alone someone who is capable of carrying on an educated and informed conversation while listening to my questions and concerns , then actually (past 5 pm on over-time) taking the time to explain them. He was patient and kind to both me and my young daughter. I appreciated his honesty about working with connected buildings, even if it risked new business for his company. If he isn’t already a manager, he soon will be! If you call Terra Firma i’d suggest asking for Par and if Pat works for you, I’d suggest a raise next review!! lol

Terra Firma is an excellent company to work with. Everything from the assessment with Matt, the permitting process, and the actual job and clean up with Sam and his team went seamlessly. The foundation is now solid and feels much better. Exceptional service and quality workmanship. Highly recommended.

Seth C. was really helpful this morning. It has been raining so much lately and he was able to walk me through all the issues my daylight basement and garage can have and how TerraFirma fixes them. Really appreciate you--/thanks so much Seth

So we had Jorge, Juan, and Brad do an encapsulation of our basement crawl space and they did an amazing job. The area they had to literally crawl around in to complete the work was incredibly tight yet they completed their work without complaint and with style. It looks great! The work these guys had to do was tough, give these men a raise! They earned it!

Travis and the crew did an excellent job with our crawlspace project. They were always on time even though they were coming from Roseburg to Bend, and great with giving updates as they went. We love our new crawlspace now and grateful for cleaner air, better temperature regulation in the home as well as the added benefit of extra storage. Thanks TerraFirma!

Noah was extremely thorough and explained his findings clearly with optional choices of services that we needed with the pricing. He was friendly, courteous and easy to talk to. We would highly recommend Terra Firma. Noah is a very valuable representative of the company.

Very knowledgeable and professional

From bid to project completion, this team has been fantastic. Derek took the time during th ebid process to explain what I needed and why I needed it. He treated me like a compentent human and gave me the info necessary to make a good decision. The crew of guys who did the work were fantastic. It's never easy to have people in your home, but Aris, Fernando, and Tyler were hard-working, gracious, and willing to keep me informed about each stage of the process. This was a significant improvement over our former crawlspace techs and we couldn't be happier. Thanks, guys!

They scheduled for a week but were done in 3 & half days. Worked around my gigantic existing sump pump cleaned out debris from the plumbers and sealed off my crawls space. Travis & is team were fantastic! Highly recommend the company & Travis's team to everyone.

Schylar did an outstanding job. Very knowledgeable and helpful. Very happy with the results.. Thank you Joe Henslee

I don’t usually do reviews but in this case people should know this is a first class company. Great communications and no selling you on something you don’t need. John was very professional, he spent time with us expanding what issues he did find, measured the level of the floors, inspected under the house and checked wall and foundation cracks. He also placed a blanket down to collect any dirt from entering and exiting the crawl space inside the house. I highly recommend John from the Eugene office and TerraFirma.

Job was on time, on budget, explained completely at each step and the crew (Jose H, Matt A, Ivan, Steven and Manuel) were meticulously clean through each day and cleaning up at the end of the week. Great experience overall, highly recommend. Phillipe oversaw the crew- he was tremendous! Thanks all!

Very thorough and informative.

Communication prior to work was great. Project manager explained how the work would go. The day the crew showed up the foreman went over the work plan and asked if I had any concerns, which I did and he was able to explain and accommodate without any problems. The crew put down plastic to minimize any mess or marks on my concrete and cleaned up post project work. I’m very satisfied with the work and complement the crew.

The foreman was very detailed oriented, gave good consideration to the job, and was very easy to work with. The work done was excellent and the crew left the work site in better condition than what they started with.

Update: they sent someone back out to inspect the tree and work. Wouldn’t pay for someone to make the tree look nicer and mentioned they could give us a gift card or something for the trouble but never followed up with that. Ended up hiring an arborist on our own. Estimator Derek was very friendly and helpful. Had a much better experience with him than I did with Groundworks. Quote was better too and took about a week to get on the calendar. Was able to get on the schedule fairly quick and they even called with a same day cancellation the Friday before we were scheduled. Work that was done was okay, they were able to lift what we wanted on the main driveway and did their best in front of the steps. Unfortunately they used a jack, which I wasn't expecting, and ended up cracking the slab in front of the steps. It's in the contract that they're not responsible for this so nothing was done to mitigate it. Also a slab next to the large one lifted developed a large crack after they applied the stabilizing foam to the lifted slab. Other issue is that they said it wouldn't be an issue to have the truck down our driveway as they have more than enough hose to work with. Unfortunately they backed the truck right into our magnolia tree and when they were pulling away it ripped a large chunk of branches out.

Appeared on time and finished early. Everything done to satisfaction

Overall, they did a great job. Very easy to work with very professional. The guys who came to my house were great. They were very friendly and very kind. The foreman was exceptional. The individuals I talked to on the phone were very professional, very nice. They worked with me and got things done when I could get them done. I would recommend them to anybody.

Travis and his crew were absolutely outstanding. They were very friendly, clean and neat during the process. They informed us of a leak that we had no idea about. Saving us costly damage, we truly appreciate it. I had to go in the crawlspace since they completed the job. Absolutely amazing! Prior to them completing the job, whenever I had to go under, I was 50% sure something was going to jump out and kill me. Now, I feel I can easily camp out there with confidence. Thanks guys, Amazing!! Money well spent. Wish you all the best, for all your hard work.

Excellent work - perfectly even walk now!