Commercial Epoxy Flooring, in TRI-CITIES

I had Terra Firma install Vuba stone around my pool. I had lived very old concrete and was done. The least expensive option I had (after several bids/procts was this Vuba stone! And I'm so happy that the estimator introduced me to it & that I got a very experienced and professional crew! It took 4 days to to install and changed my whole pool into a professional and serene space!

When we first bought our 1900s fixer upper, we had no idea what lurked behind the walls of the illegal basement apartment. Once we opened up the space we were in for quite the surprise. All the wooden post holding up the main beam of the house were rotted through at the base. You could stick a pencil through the old, soft wood. Working with TerraFirma to fix the issue was an easy choice. Eric came out to assess our problem. He was friendly and professional as he walked me through the process that was needed to fix our foundation. It wasn't going to be cheap. Don't expect this kind of work to be inexpensive (especially on older homes). We needed concrete to be cut, 2ft cubic footers poured, and six shiny new steel posts. (And while they were coming out anyway, we had them do seismic retrofitting too). There's all kinds of math and engineering that goes into determining what's needed to structurally support a home. TerraFirma handles it all. And they are experienced enough to know what it's going to cost. One of the best parts of working with them (besides the friendly employees and professional workers) is that the price they quote you is going to be the price. Full stop. There are no unexpected add ons at the end. I can sleep well at night knowing TerraFirma's work is holding up our home. A few months later when the rains started in earnest and our basement flooded (an issue we guessed had been going on for a while, hidden by those illegal apartment walls and leading to the rotting of the old wood posts) we knew who to call. Eric came out again to look at options for a sump pump system and even worked on adjusting those plans (while he was on winter vacation with his family!!) when we discovered that a third wall was seeping water and we needed a much larger amount of fixing than originally thought. We no longer have to worry during downpours. While our old fixer upper still needs a lot of work and love, we know that we are (literally) starting from a strong, solid foundation thanks to TerraFirma.

Was very happy with the service we got from Terra Firma. Did an excellent job leveling our sidewalk.

We had a good experience with Terra Firma. We had 6 different estimates and went with their company because they did not try to sell us on something we didn’t need. After reviewing all the estimates, and talking to Bailey, the system design specialist, we realized that we did not need our foundation lifted to fix our sinking kitchen floor but instead, we needed stabilizing and lifting of the floor joist under our kitchen. TerraFirma also installed a new beam in our family room and lifted our settled concrete in our front walkway. They also buried a downspout which was draining into our front yard next to our walkway. Every Terra Firma employee who came to our house; Bailey, Jorge, Robert and the rest of their team, were on-time, polite and did their job efficiently. They answered our questions, kept us updated on the work they were doing and cleaned up after themselves. I would definitely recommend this company.

Our basement waterproofing job was completed on schedule the crew was professional and easy to work with. When we have other foundation or concrete work to be done TerraFirma will be our first choice. Jonah was a good coordinator and everything went smoothly,

Because of settling, the concrete porch was pulling away from my house. The TerraFirma sales rep who came out did a great job of explaining the Polylevel procedure. The crew was extremely polite and respectful, completed the job exactly as expected and the area was completely clean when they left. I would have no hesitation using TerraFirma again.

I am so glad I called terra firma John did a wonderful job lifting my concrete and went above and beyond my expectations and if there are any issues with the work I can call terra firma Customer- Alex (Auburn)

We had TerraFirma install Vuba Stone over our existing concrete in the front and back of our home, as well as on the apron of our three-car garage. They also resurfaced the interior of our garage with epoxy, and everything turned out amazing. From start to finish, the entire TerraFirma crew was professional, courteous, and great to work with. Their communication throughout the project was excellent, and we always knew what to expect. We couldn’t be happier with the final result, the quality of the work, and the overall experience. We would absolutely recommend TerraFirma!

Skylar did a great job saving our concrete deck that was cracking. It feels much more stable. He explained the process and got it done. Left the area spotless

Professional Thoughtful, Communicative. My wife and I are so glad that we choose to get our foundation fixed with Terra Frima. The salesman Boston was willing to come to our house multiple times and explain what the cracks, separating and sagging floors and multiple slope points meant and how it could affect our home. He gave several different quotes and ideas whether it was to protect our foundation in place, attempt to lift it back into place and how to support our sagging floors. He also helped us triage our three main problems which included the cause which was the water under and surrounding our foundation. After addressing this through installing an extensive waterproofing system within our basement we then installed bracketed piers in order to hold our foundation in place and prevent any further settling. My favorite part of the whole process was interacting with Jake and his crew who actually installed everything.  He did a walkthrough with me explaining every aspect of work they were planning on doing. He patiently answered all of my questions even when they were repetitive. He was also very courteous about our home and property and went the extra mile in order to be as minimally invasive into our garden as possible to install the piers and the sump pump drainage system. He also called and communicated with me when I had concerns or when he wanted to communicate solutions to potential problems. He was clearly experienced with this kind of work and even noticed that my garage foundation was settling and recommended a specific product that could fix the issue cost effectively. He and the very kind Project Manager Bree both advocated for me to receive a great price for the additional work and Bree even organized Jake's crew to come back right away and finish the garage work. When all the work was finished Jake's crew cleaned up and reconcreted very nicely and conducted a closing walkthrough again being patient while fielding all of my wife and my numerous questions. Bree then helped me figure out how to finish out the process and at the end of the day my wife and I felt so lucky that we got to do business with Terra Firma and these individuals.

The 2 men that were here were exceptional, very professional in their work detail and answered all my concerns. The finish product was awesome. Highly recommend this product. Thanks to everyone that helped with my concrete repairs. Thanks again Greg

I had an amazing crew. Brad, my job foreman, communicated throughout the process and problem solved a couple issues with me. His crew worked hard and shared their perspectives as the job progressed. We started with a 4 inch slope and we were able to lift quite a bit. Brad and his crew discussed possible impact on the roof, windows, French doors, and concrete foundation of the garage. They did a great job and addressed issues as they came up. They did additional stabilization where needed and hauled away some concrete. They were awesome. I would work with them again. I give them 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Schylar, the foam foreman, was able to come in the next day and fill the gap created under the porch with foam, as well as bring my sidewalk up to meet the porch and level it with the sidewalk. Schyler was great to work with as well. I am disappointed in the sales technician that evaluated the job. He failed to notice that one side of the front porch was sitting on the foundation and how the porch was going to be affected by the lift. He also failed to notice or consider that I have a flat roof in the center of my home, surrounded on three sides by a peaked roof. This matters because the lift puts pressure upward that would typically carry over to the opposite foundation. This was not shared with me during the sales process. In my case, this pressure comes down where the peaked roof meets the flat roof which is on an interior wall. There is also the possibility that lifting one side of the foundation can cause the opposite side to need stabilization as well. This was not shared during the sales process. I give the sales technician one star ⭐️. When I shared these concerns with David, the field supervisor , I was left with the impression that it is just the way they do business.