Foundation Repair Company

Jason came out and worked on my sump underneath my house. He did a great job and everything was OK. Thank you Jason.

The crew from TerraFirma, Andrew, Zach, Kayden and Zoey just finished our water issue correction in our crawl space. They did a FANTASTIC job! Drain lines along with the needed pumps were all installed neat and clean. Hard working and knowledgeable crew. Excellent job. Would defiantly use TerraFirma again. THANK YOU!!! AAAA++++

I recently requested an evaluation from Terra Firma for a vacation property, far from many resources, and where many companies will not work. Bailey came out, on time, prepared to do a full examination of the issue and give me a quote with options before even leaving the property. I was greatly surprised by the response. Bailey was extremely professional but also personal, and also educational. I wasn't even sure if we had an issue that needed attention in the near future. He helped me to understand the nature of the issues and the best steps forward to having a safer and better protected home. Terra Firma was also extremely patient as I did more research and confirmed the findings. We now have a plan for how to move forward. I would highly recommend Terra Firma both for their work, but also for how they care for their employees. They are not just looking for a job and money, but are truly looking to partner to make life better for all involved.

Their rep came out and gave me an estimate for 2 projects. Elected to only do one. They showed up as scheduled... on a Sunday, no less. Completed the job. Looks great!

Very good experience from day 1. They ended up not needing one of the permits or a window brace like originally planned, of which both items were credited back to me. The installation crew was professional, efficient, and more than tolerant explaining all the little details of what they were doing while I watched the process. I really like that they live streamed their engineers the entire time for QC, and even had a third party review inspection. I chose TerraFirma over 3 other companies for the warranty terms and for them being a long established Oregon local business, and I am very happy with their work and crew. I hope to not have any future structural repairs done but if I do, I will 1000% hire them again. Thanks!

Communication prior to work was great. Project manager explained how the work would go. The day the crew showed up the foreman went over the work plan and asked if I had any concerns, which I did and he was able to explain and accommodate without any problems. The crew put down plastic to minimize any mess or marks on my concrete and cleaned up post project work. I’m very satisfied with the work and complement the crew.

Great work done. The crew arrived on time. They explained what was going to happen with the job. On time and it looks great.

The crew that stabilized the back corner of my house was experienced, professional, efficient and communicative. Luke, Tyson and Kyle kept me informed on their progress, discussed recommended changes to the original work order, reviewed the results of their work and left the site clean.

We discovered water in our basement this past April and first called the competitor who had installed a waterproofing system back in 2015 for the previous owners. Unfortunately, their visit wasn’t very helpful -- they didn’t offer a clear solution or give us much confidence that they even wanted to do any work on our 115-year-old house. That’s when we reached out to TerraFirma for a second opinion, and it was the best decision we could have made.

From the very beginning, Jaden, our System Design Specialist, was outstanding. He was thorough, thoughtful, and really listened to our concerns. He walked us through options, answered all our questions, and came up with a solution that felt right for our home. Scheduling with Sammy was easy and helpful - she worked around our vacation schedule, and we always knew what was happening and when.

When it came time for the work, Rocky and his team did an excellent job installing our new egress window, while Jorge, Juan, and Scott rebuilt our failed irrigation system from the under-ground up. Both teams were incredibly professional: always on time, tidy, communicative, and respectful of our neighbors (no small feat on our tight street with all the equipment and materials). Rocky went above & beyond with the window - making adjustments to the position and reinforcing our load bearing areas, and Jorge offered alternative and better solutions for our new sump-pump location that would ensure the functionality of our new system for decades to come.

Every step of the process with TerraFirma exceeded our expectations. We honestly wish we had found them sooner for all our home projects. They turned what started as a stressful basement issue turned into a smooth and positive experience. Highly recommend! Thank you all for your help - we're so happy with how everything turned out!

Very easy to work with from the time I contacted them for a quote, to having someone come and look at the job, to scheduling the work. Professional, courteous, and good follow-up throughout the process. Job was completed to my satisfaction.